Amy COX
Haddon Township,NJ
Summary
Dependable and quick-learning team player with effective communication and organization skills. Maintains professional appearance and demeanor and completes assigned tasks with focus on quality. Enthusiasm to continue education and learn in new environments.
Overview
12
12
years of professional experience
Work History
Aide, Administrative Aide
Clyde S. Jennings Elementary School
12.2022 - Current
- Reviewed files, records and other documents to obtain information to respond to requests.
- Utilized office management software to record and track student information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Supported children's development by encouraging teamwork and understanding of others.
- Observed and monitored children's activities.
- Worked well in a team setting, providing support and guidance.
Laboratory Aide
LabCorp
03.2021 - 05.2021
- Implemented best practices in lab procedures to minimize risks associated with handling potentially infectious materials or chemicals.
- Set and oversaw quality assurance guidelines for laboratory work.
- Collaborated with fellow laboratory aides to ensure efficient distribution of tasks and workload balance.
- Enhanced laboratory safety by strictly adhering to guidelines and properly disposing of hazardous materials.
- Contributed to team success by offering proactive support and assistance in areas of need, fostering a positive work environment.
- Reduced waste by efficiently managing supplies inventory and promptly restocking when necessary.
- Properly labeled specimens to help each be easily identifiable by lab staff.
- Improved lab efficiency by maintaining a clean and organized workspace, ensuring smooth daily operations.
Bar Lead
The Coronado PHX
08.2016 - 12.2020
- Assisted customers with carry-out service.
- Assisted in marketing efforts for the establishment by creating engaging social media content featuring signature cocktails and promotions.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Processed payments for orders and provided customers with change.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Maintained smooth communication between bar staff and management, ensuring timely resolution of issues as they arose.
- Followed strict recipes and drink measurements to minimize product used.
- Addressed customer complaints and inquiries to verify satisfaction.
- Monitored dining room inventory and replenished as necessary.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Set up advertising signs and displays on shelves, counters and tables.
- Streamlined bar operations by revising standard operating procedures for greater efficiency and consistency.
- Increased bar efficiency by implementing effective inventory management practices and reducing waste.
- Raised customer satisfaction scores by addressing concerns promptly and professionally.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Developed creative drink menus, incorporating seasonal ingredients and popular trends to attract customers.
- Assisted with bussing tables and cleaning up spills.
- Collaborated with the kitchen team to develop successful food pairings for featured drinks, enhancing the guest dining experience.
- Trained and mentored new bartenders, resulting in improved staff performance and overall team collaboration.
- Kept detailed inventories, met with distributors, and ordered liquor, beer, wine, and bar supplies.
Hairstylist
Jennifer Andre Salon
04.2012 - 08.2016
- Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
- Recorded notes for future reference about customer preferences and services delivered.
- Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Maintained regular client list and successfully handled walk-in customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Mixed pigments and used proper techniques to achieve desired color.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Processed payments, entering sales in register for prompt customer service.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
Education
Sciences
Camden County College
Blackwood, NJCosmetology
Maricopa Beauty College
Avondale, AZ04.2004
Skills
- Clerical Support
- Materials Organization
- Reliability and punctuality
- Data Entry
- Record Sorting and Filing
- Time Management
- Office Machine Operation
- Professional and mature
- Problem-Solving
- Team Collaboration
- Creative Thinking
Timeline
Aide, Administrative Aide
Clyde S. Jennings Elementary School
12.2022 - Current
Laboratory Aide
LabCorp
03.2021 - 05.2021
Bar Lead
The Coronado PHX
08.2016 - 12.2020
Hairstylist
Jennifer Andre Salon
04.2012 - 08.2016
Sciences
Camden County College
Cosmetology
Maricopa Beauty College
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