Animal caregiver with history of delivering exceptional care to animals in various settings. Passionately promotes health and optimal wellness by providing quality support. Careful to observe animals and communicate concerns to help optimize care.
Hi, I’m
Amy Cox
Heath,OH
Summary
Overview
1
year of professional experience
Work History
RMH Franchise
Broil Cook
06.2023 - Current
Job overview
- Raised customer satisfaction levels with timely preparation of special requests and dietary accommodations as needed.
- Improved plating presentation skills resulting in visually appealing dishes that complemented taste profiles.
- Showcased adaptability by stepping into various roles within the kitchen when needed to ensure smooth service during busy periods.
- Streamlined kitchen operations for increased efficiency by maintaining clean and organized workstations.
- Enhanced customer satisfaction by ensuring high-quality broil cook dishes with consistent taste and presentation.
- Communicated proactively with front-of-house staff regarding dish availability, wait times, or any potential issues impacting guest experience.
- Collaborated with fellow kitchen staff to maintain a positive working environment, boosting overall team morale and productivity.
- Implemented effective time management strategies to handle multiple orders simultaneously while maintaining quality standards.
- Ensured proper portioning of proteins for consistent plate appearance and adherence to recipe specifications.
- Reduced food waste by monitoring inventory levels, implementing proper storage techniques, and utilizing ingredients effectively.
- Mastered various cooking techniques including grilling, roasting, searing, baking multiple types of proteins such as beef, chicken, seafood.
- Developed strong multitasking abilities allowing for simultaneous preparation of numerous dishes without sacrificing quality or timeliness.
- Maintained compliance with local health codes through regular cleaning, sanitation checks, and safe food handling practices.
- Maintained a positive attitude under pressure during peak service hours, ensuring consistent output of quality dishes to all guests.
- Assisted in onboarding new staff for various kitchen positions by providing comprehensive training, ensuring sanitation, equipment usage, and safety procedures.
- Upheld high standards of food safety and cleanliness through the proper use of kitchen tools, equipment, and personal protective gear.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Managed opening and closing shift kitchen tasks.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Prepared and served various food items in fast-paced Type environment.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Monitored food quality and presentation to maintain high standards.
- Measured and mixed ingredients according to precise recipes for best results.
- Adjusted recipes based on ingredient availability or customer request.
- Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
- Identified inefficiencies leading to improved productivity.
- Suggested actionable improvements to streamline training procedures.
RMH Franchise
Dish Machine Operator
06.2023 - Current
Job overview
- Demonstrated strong attention to detail while inspecting cleaned items for quality assurance purposes prior to storage or reuse.
- Maintained a sanitary work environment by consistently cleaning and sanitizing all surfaces, utensils, and equipment.
- Improved team productivity through clear communication with fellow employees regarding available resources and upcoming needs within the kitchen.
- Supported a positive work atmosphere by demonstrating flexibility, adaptability, and willingness to assist other team members as needed.
- Optimized space utilization within the dish area, ensuring efficient operations throughout each shift.
- Strengthened operational efficiency by identifying and reporting equipment malfunctions to management for timely repairs.
- Enhanced customer satisfaction levels through consistent delivery of spotless dishes and utensils that met or exceeded expectations.
- Enhanced dish cleanliness by efficiently operating and maintaining the dish machine.
- Expedited service times by prioritizing high-demand items when organizing workload during peak hours of operation.
- Contributed to overall kitchen efficiency by promptly providing clean dishes, pots, pans, and utensils for use in food preparation.
- Ensured continuous operation of the dish machine through proactive maintenance and troubleshooting tasks.
- Collaborated with other team members on special projects such as deep-cleaning initiatives or event set-up activities as needed.
- Upheld the highest standards of cleanliness and sanitation in personal workspace, contributing to an overall reputation of excellence within the establishment.
- Assisted in minimizing waste by pre-rinsing dirty dishes before loading them into the dish machine.
- Supported a safe working environment by properly disposing of broken glassware and damaged equipment according to company guidelines.
- Streamlined kitchen workflow with effective organization of washed items for easy access by culinary staff.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or Type items used often by kitchen staff.
- Stored dishes, utensils and kitchen equipment in proper locations.
- Washed dishes and assisted in bussing tables.
- Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
- Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.
RMH Franchise
Host
06.2023 - Current
Job overview
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Assisted managers with quickly resolving service- and food-related issues.
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
- Developed rapport with regular patrons, fostering a sense of community within the establishment.
- Disposed of trash, wiped kitchen areas and mopped floors to meet health department sanitation inspection guidelines.
- Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Backed up servers by checking on tables and retrieving items for guests.
- Opened and closed seating sections according to volume of guests.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Provided patrons with estimated waiting times during peak service hours.
- Promoted business loyalty by fostering positive customer relationships.
- Advised customers about special offerings and menu items to help drive sales.
- Took initial drink orders and relayed information to wait or bar staff.
Education
Newark High SchoolNewark, OH
High School Diploma from College Prep
01.1993
University Overview
- Relevant Coursework: psychology & buisness management
- SADD Member
- 3.75 GPA
- Extracurricular Activities: varsity softball
Skills
- Flexible Schedule
- Food handling
- Allergen awareness
- Portion Control
- Temperature Control
- Self-motivated and self-directed
- Work well as part of a team and on individual tasks
- Able to work in a fast-paced environment
- Able to multitask, prioritize, manage time and pay attention to detail
- Lifting up to 50 pounds
- Crosstrain in multiple work stations
Timeline
Broil Cook
RMH Franchise
06.2023 - Current
Dish Machine Operator
RMH Franchise
06.2023 - Current
Host
RMH Franchise
06.2023 - Current
Newark High School
High School Diploma from College Prep