Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
9
9
years of professional experience
Work History
Inside Sales Representative
Howard Technology Solutions
06.2021 - Current
Work along side of Outside Sales Representatives to promote technology offerings for use in medical facilities.
Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
Assist current customers and reach out to prospective customers to become their one-stop technology shop.
Collaborated with vendor representatives on special pricing and products
Office Assistant
International Fire And Safety
03.2018 - 06.2021
Completed clerical tasks such as filing, copying and distributing mail.
Interacted with customers by phone, email or in-person to provide information.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Sales Receptionist
Hattiesburg Cycles
11.2016 - 03.2018
Welcomed Customers to store, provided directions within showroom and introduced customers to sales professionals.
Answered multi-line phone system transferring calls throughout facility.
Logged customer information in computer system to ensure that every customer that called in was properly recorded and routed to proper department.