Facilitated accurate record-keeping through diligent use of computerized systems designed for tracking evidence movement throughout its lifecycle.
Supported interdepartmental collaboration as an active member of various task forces targeting specific criminal activities or trends within the community.
Improved communication between departments by regularly updating law enforcement personnel on the status of evidence testing and analysis.
Demonstrated commitment to professional development through participation in relevant workshops, conferences, and training courses focused on industry best practices.
Assisted detectives in developing case theories by analyzing patterns or connections between pieces of physical evidence discovered at crime scenes.
Increased efficiency in evidence processing by implementing a streamlined system for cataloging and storing items.
Contributed to positive relationships with external agencies by promptly responding to requests for information or assistance related to specific cases.
Maintained secure chain of custody for all items by diligently following established protocols for handling and transferring evidence.
Reduced backlog of unprocessed evidence by consistently prioritizing tasks based on urgency and importance.
Achieved timely submission of forensic samples to laboratories for further evaluation, expediting case progress towards resolution.
Preserved crucial crime scene details by meticulously photographing each area before collecting any physical samples or objects found at the location.
Assisted investigators in solving cases through meticulous examination and processing of physical evidence.
Supported successful prosecutions with thorough documentation and accurate testimony in court proceedings.
Safeguarded the integrity of sensitive materials by maintaining proper temperature controls within storage facilities, eliminating potential contamination risks.
Ensured compliance with departmental policies and procedures through regular audits of evidence storage areas, identifying issues that needed resolution.
Promoted a positive work environment within the department by maintaining open lines of communication with colleagues and supervisors, discussing successes and challenges as they arose.
Upheld high standards of professionalism when interacting with victims, witnesses, and other members of the public during investigations.
Attended and examined scenes of crimes.
Extracted DNA, latent fingerprints and other biological evidence from crime scenes.
Identified characteristics of weaponry used and leveraged details to guide law enforcement in weapons tracking and identification.
Took pictures of crime scenes and specific evidence located at scenes.
Helped determine likely events at shootings by analyzing gunshot residue, bullet paths and blood spatter evidence.
Sheriff Service Technician
Amador County Sheriff’s Office
04.2019 - 10.2022
Performs a wide variety of day-to-day clerical duties including customer service at the front counter, data entry, answering phones, responding to emails, corresponding with other Law Enforcement agencies, District Attorney offices, Superior Courts and Attorney’s. Maintains and prepares arrest reports, criminal history reports, general report requests, and background documentation. Processes and updates required annual registrations for sex offenders as well as convicted arson and narcotics crimes. Maintains and processes documentation after inmates are booked into the County Jail, obtains information from appropriate documents and files.
Supervised daily operations of the department, maintaining accountability among personnel while prioritizing tasks for optimal results.
Established strong relationships with community leaders, fostering trust and cooperation between law enforcement and residents.
Collaborated with other law enforcement agencies on joint task forces, increasing information sharing and case resolution efficiency.
Prepared, processed, and transmitted various reports.
Coordinated large-scale events such as parades or festivals requiring collaboration with multiple organizations.
Implemented community outreach initiatives to educate the public on crime prevention techniques and provide resources for those in need.
Strengthened interdepartmental communication by creating open channels of dialogue among officers at all levels.
Enhanced department efficiency by streamlining report processes and introducing new technologies for data management.
Effectively rolled out new systems for criminal prosecutorial case logs, crime reports, investigations, suspect records, and operational agendas, resulting in strengthened traceability.
Responded to customer inquiries quickly and professionally to increase satisfaction.
Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
General Manager
Impact Sports Center
10.2011 - 02.2017
Customer service, general office duties, data entry, employee training and scheduling, payroll, program curriculum and development, record keeping, creates and implements processes and procedures
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Managed budget implementations, employee evaluations, and contract details.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Accomplished multiple tasks within established timeframes.
Managed and motivated employees to be productive and engaged in work.
Sales Manager
Illusion’s Activewear
08.2008 - 09.2016
Customer service, data entry, prepares and processes orders, shipping and receiving, generates reports, record keeping, prepares flyers and brochures
Office Manager
West Valley Gymnastics
08.2006 - 03.2010
Customer service, general office duties, data entry, training and managing staff, accounts payable and receivable, training and managing all clerical staff