Amy Culver
Waldo,WI
Summary
With a proven track record at several mental health settings,, I excel in motivational interviewing and building rapport, enhancing client satisfaction by implementing quality improvement initiatives. My expertise in psychoeducation delivery and crisis intervention, coupled with a knack for fostering team collaboration, has significantly improved service delivery outcomes.
Psychotherapy professional with deep commitment to mental health and client well-being. Proven track record in delivering effective therapeutic strategies and fostering supportive therapeutic environment. Reliable team collaborator, adaptable to dynamic clinical needs, with expertise in client assessment and treatment planning.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Psycotherapist/ PHP
Advocate/Aurora
06.2016 - Current
- Established a safe and supportive environment for clients, fostering open communication and trust during therapy sessions.
- Utilized mindfulness techniques during sessions to help clients develop greater self-awareness and coping skills for managing stressors.
- Built strong rapport with clients through active listening skills and empathic understanding of their experiences, fostering lasting therapeutic relationships.
- Evaluated client progress regularly, adjusting treatment plans as necessary based on changing needs or circumstances.
- Developed personalized treatment plans to address each client''s specific needs, leading to improved mental health outcomes.
- Collaborated with healthcare professionals in coordinating care for clients with co-occurring mental health and physical health concerns, ensuring a holistic approach to treatment.
- Documented client progress in confidential files.
- Maintained and updated patient records, changes in service plans and treatment reports.
- Led therapeutic process groups focused on topics such as grief, self-esteem, and anger management, facilitating peer support and personal growth among participants.
- Provided crisis support and emergency care for patients.
- Provided crisis intervention services when needed, effectively addressing acute emotional distress and preventing harm to self or others.
- Maintained detailed clinical records and documentation, ensuring accurate tracking of client progress and adherence to legal requirements.
- Conducted thorough assessments of clients'' psychological functioning, identifying areas for targeted therapeutic interventions.
- Enhanced patient well-being by utilizing evidence-based therapeutic approaches in individual and group sessions.
Mental Health Clinical Supervisor
Sheboygan County Health and Human Services
11.2011 - 06.2016
- Implemented quality improvement initiatives that resulted in measurable improvements in service delivery and client satisfaction rates.
- Increased clinician productivity with effective time management strategies and proper caseload distribution.
- Promoted a culture of continuous learning within the clinical team, encouraging staff to attend relevant conferences and workshops to stay current with industry trends.
- Contributed to organizational growth by participating in strategic planning meetings focused on expanding services offered or reaching new target populations.
- Evaluated program effectiveness using data-driven assessments, leading to continuous improvement efforts within the organization.
- Ensured high-quality care for patients by monitoring compliance with regulations and best practices in mental health services.
- Conducted regular case reviews with clinicians, identifying areas for improvement and providing constructive feedback on their performance.
- Enhanced team performance through regular supervision, training, and performance evaluations of clinical staff members.
- Served as a resource for junior clinicians seeking guidance on complex cases or challenging therapeutic situations within their own caseloads.
- Reduced staff turnover rates by fostering a supportive work environment that encouraged professional growth and development.
- Championed a trauma-informed approach to mental health care within the organization, ensuring all staff members were trained in recognizing and addressing the effects of trauma on clients'' lives.
- Developed strong relationships with community partners to improve access to resources for clients in need of additional support services.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Resident Care Manager/Supervisor
TLC Homes, Inc., Dba Vista Care
07.2009 - 11.2011
- Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance.
- Managed complex medical cases with multi-disciplinary teams, leading to improved patient outcomes and reduced hospital readmissions.
- Assessed potential risks within the facility, developing strategies to mitigate those risks while prioritizing resident safety and wellbeing.
- Oversaw budgeting process effectively allocating resources towards necessary tools needed for optimal level resident service.
- Managed department staff by monitoring performance, implementing improvement plans and conducting training.
- Implemented strategies to reduce staff turnover such as training, mentorship programs and employee recognition events.
- Actively participated in quality assurance activities, identifying areas for improvement and implementing corrective actions as needed.
- Developed comprehensive resident assessments to identify needs, establish goals, and create personalized care plans.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Responded to emergency situations and provided support to promote client safety and wellbeing.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Education
Master of Science - Social Work
University of Wisconsin, Milwaukee
Milwaukee, WI08-2007
Bachelor of Science - Social Work
University of Wisconsin, Milwaukee
Milwaukee, WI05-2005
Skills
- Building rapport
- Motivational Interviewing
- Case Documentation
- Facilitating counseling sessions
- Psychosocial assessment
- Psychoeducation Delivery
- Patient Evaluation
- Crisis Intervention
- Suicide Risk Assessment
- Developing relationships
- Family Dynamics Understanding
- Multicultural Competence
- Depression Treatment
- Empathy Development
- Anger Management
- Group therapy facilitation
- Personality Disorder Knowledge
- Self-Care Promotion
- Confidential records
- Therapeutic Plans
- Discharge Planning
- Behavior Modification
- Grief counseling
- Bipolar Disorder Treatment
- Safety and risk assessments
- Client goal planning
- Emotional awareness
- Positive patient experiences
- Analytical Thinking
- Administration and management
- Client Interviewing
- Family Counseling
- Social Work
- Problem-Solving
- Time Management
- Multitasking
- Excellent Communication
- Team Collaboration
- Active Listening
- Professionalism
- Interpersonal Communication
Accomplishments
- Supervised team of 12 staff members.
- Achieved state certifications by completing required outcomes with accuracy and efficiency to obtain federal funding thought CCS and CPS certifications.
Certification
DBT certified
Solution-Focused Certification
Timeline
Psycotherapist/ PHP
Advocate/Aurora
06.2016 - Current
Mental Health Clinical Supervisor
Sheboygan County Health and Human Services
11.2011 - 06.2016
Resident Care Manager/Supervisor
TLC Homes, Inc., Dba Vista Care
07.2009 - 11.2011
Master of Science - Social Work
University of Wisconsin, Milwaukee
Bachelor of Science - Social Work
University of Wisconsin, Milwaukee
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