Amy Dalberth
PPL
Henrietta,NY
Summary
Dedicated home health aide specializing in patient care, meal preparation, and personal hygiene assistance. Committed to enhancing client well-being through compassionate support and effective communication.
Work History
Home Health Aide
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored and documented patient health status and progress regularly.
- Provided companionship and emotional support to enhance client well-being.
- Administered medications as prescribed while maintaining accurate records.
Medical Biller and Coder
- Processed medical claims using advanced billing software for accuracy and compliance.
- Reviewed patient records to ensure correct coding and adherence to healthcare regulations.
- Communicated with insurance providers to resolve claim discrepancies efficiently.
- Conducted regular audits of coding practices to maintain high standards of accuracy.
Secretary
- Managed scheduling and appointment coordination for medical staff and patients.
- Maintained accurate patient records using electronic health record systems.
- Assisted in preparing reports and documentation for administrative meetings.
- Communicated effectively with healthcare providers to ensure optimal patient care.
- Provided front desk support, greeting patients and addressing inquiries promptly.
- Organized files and maintained confidentiality of sensitive information consistently.
- Collaborated with team members to enhance workflow and service delivery standards.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Associate of Science - Everest Institute
Associate of Science - Medical Assistant
Skills
Patient care
Meal preparation
Personal hygiene assistance
Feeding assistance
Housekeeping
Dressing assistance
Light housekeeping
First aid and safety
Mobility support
Patient transportation
Timeline
Home Health Aide
PPL
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Medical Biller and Coder
Priority Medical Billing
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Secretary
Horizon Health Services
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Bryant & Stratton College
Associate of Science from Everest Institute
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Bryant & Stratton College
Associate of Science from Medical Assistant
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