Amy Dant
Calhoun,KY
Summary
Dynamic and results-oriented professional with a proven track record , showcasing exceptional problem-solving and communication skills. Excelled in fast-paced environments, significantly enhancing customer satisfaction and operational efficiency. Expert in inventory control and staff training, committed to delivering top-notch service and achieving outstanding outcomes. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
24
24
years of professional experience
Work History
Warehouse Associate
Columbia Sportswear
10.2021 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Completed regular cycle counts to maintain accurate inventory records.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Helped train new employees in safe practices and warehouse procedures.
Cosmetologist
Great Clips Salon
03.2013 - 08.2018
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
Food Service Worker
Daviess County Public Schools
08.2019 - 10.2021
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Physician Assistant
Baptist Medical Center
02.2003 - 09.2005
- Ordered and interpreted diagnostic testing to confirm diagnosis and implement accurate treatment plans.
- Conducted physical examinations to assess patients' health and current condition for optimal treatment.
- Exhibited excellent problem-solving skills when encountering complex medical cases, collaborating with physicians and other healthcare professionals to determine the most appropriate course of action for optimal patient outcomes.
- Streamlined clinic workflow by collaborating closely with physicians, nurses, and support staff.
- Enhanced patient satisfaction through effective communication and empathetic bedside manner.
- Optimized time management skills to prioritize urgent cases while maintaining high-quality care for all patients.
- Assisted in surgical procedures, ensuring proper preparation of operating room equipment and patient positioning for optimal outcomes.
- Recorded patient history to accurately track conditions, progress and diagnosis for comprehensive medical records.
Salon Owner/Operator
Self Employed
05.2000 - 09.2002
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
- Developed strong relationships with vendors, negotiating favorable pricing for salon products and supplies.
- Kept all building areas and equipment functional and well-organized to promote business performance.
Education
Associate - Cosmetology
Mr.Jims Cosmetology School
Owensboro, KY04.1998
Skills
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Strong Work Ethic
- Problem-Solving
- Strong Communication Skills
- Attention to Detail
- Team Oriented
- Fast-Paced Environment
- Flexible Schedule
- Productivity and Efficiency
- Working with Diverse People
- Basic Mathematics
- Complex Problem-Solving
- Cross-Functional Teamwork
- Inventory Control
- Staff Training and Development
- Certified to operate an Order Picker
- Certified to operate an Walkey
- Active member of the Brt team
- Trained in coordinating multiple areas
- Proficient in Excel, Word, Teams and Outlook
Timeline
Warehouse Associate
Columbia Sportswear
10.2021 - Current
Food Service Worker
Daviess County Public Schools
08.2019 - 10.2021
Cosmetologist
Great Clips Salon
03.2013 - 08.2018
Physician Assistant
Baptist Medical Center
02.2003 - 09.2005
Salon Owner/Operator
Self Employed
05.2000 - 09.2002
Associate - Cosmetology
Mr.Jims Cosmetology School