Amy Davies Fortune
Summary
Legal professional equipped for impactful contributions in the juvenile law field. Expertise in legal research, drafting documents, and case management. Experience in providing administrative support with focus on document management. Reliable in supporting attorneys and achieving results. Detail-oriented and proficient in legal software and critical thinking.
Overview
21
21
years of professional experience
Work History
Law Clerk
Heritage Law Office
03.2024 - Current
- Drafted comprehensive legal documents, including pleadings, motions, memorandums, petitions, and orders.
- Evaluated statutes and case law to create strong legal arguments for clients.
- Filed court documents promptly and accurately adhering to relevant rules and procedures.
- Created and revised letters and emails on behalf of attorney,
- Facilitated negotiations between opposing parties, leading to mutually beneficial resolutions outside of court.
- Communicated with clients to answer questions, obtain information, and discuss progress of their case.
- Managed heavy caseloads effectively while meeting tight deadlines, ensuring timely completion of tasks.
- Acquired, organized, and summarized case information and documents for attorney.
- Assisted attorney with case organization and administrative tasks.
Customer Service Representative
Pretium Packaging
05.2023 - 11.2023
- Promptly responded to inquiries and requests from prospective customers.
- Customized support strategies for high-priority clients to ensure their specific needs were met.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Customer Support
International Fulfillment Solutions
09.2019 - 04.2023
- Elevated client experience by providing timely customer service via phone calls, emails, and live chat platforms.
- Managed high-volume inbound calls, maintaining professionalism and composure under pressure for exceptional customer support.
- Provided exceptional customer service by addressing inquiries and troubleshooting issues quickly.
- Partnered with customer support teams to address user concerns and gather valuable product insights.
Attorney at Law
Fortune Law
11.2009 - 08.2019
- Represented clients in the areas of juvenile abuse, neglect, and delinquency; divorce; paternity; adoption; modification; custody; protective orders; grandparent rights; contempt; and criminal cases.
- Represented minors as a Private Guardian ad Litem in domestic matters.
- Advised clients on their rights, obligations, and legal options with clear explanations of laws and regulations.
- Reviewed and analyzed pertinent domestic and juvenile laws, rules, and legal precedents.
- Attained positive outcomes for clients through skillful drafting and reviewing of pleadings including motions, memorandums, petitions, and other critical court documents.
- Resolved disputes through mediation and negotiation processes, saving clients time and resources associated with lengthy court battles.
- Delivered persuasive oral arguments in court proceedings that resulted in favorable rulings for clients' cases.
- Developed strong professional relationships with opposing counsels, custody evaluators, therapists, court personnel, Guardian ad Litem, and experts
Attorney at Law
Moody Brown Law
08.2006 - 11.2009
- Represented clients in family law and juvenile law cases.
- Prepared and filed pleadings, such as affidavits, orders,and other legal documents in court proceedings.
- Conducted legal research and conferred with colleagues to develop strategies and arguments for cases.
- Represented clients effectively in child custody disputes, resulting in favorable outcomes that prioritized the well-being of children involved.
- Utilized alternative dispute resolution methods such as negotiation or mediation when appropriate, enabling quicker and less contentious resolutions for clients.
- Presented key information, evidence, and exhibits during hearings and trials.
Attorney at Law
Dexter & Dexter
10.2003 - 08.2006
- Represented clients in family law matters.
- Assisted clients in understanding court procedures while guiding them through the complex legal system with patience and compassion.
- Drafted clear and concise legal documents for clients, ensuring accuracy and timely submission to relevant parties.
- Conducted thorough research on current legislation trends to stay up-to-date on changes within the field of family law.
- Negotiated favorable settlements through skilled mediation tactics, reducing the need for lengthy courtroom battles.
- Achieved positive client outcomes by developing strong case strategies and effectively presenting arguments in court.
Legal Extern, Judge Claudia Laycock
Fourth Judicial District Court
06.2003 - 08.2003
- Analyzed and summarized civil and domestic cases on Judge Claudia Laycock's calendar
- Researched and prepared memoranda
- Observed court proceedings
Education
J.D. - Juvenile And Family Law
J. Reuben Clark Law, Brigham Young University
Provo, UT12.2003
Master of Arts - Public Relations
Brigham Young University
Provo, UT08.1994
Skills
- Case Management
- Proficient in MS Office
- Legal Document Preparation
- Legal Research
Additional Information
Civic Involvement
- CASA Volunteer with office of Guardian ad Litem, Provo, Utah 2001-2003
- Volunteer Representative, Detroit, Michigan 1991-1993
Timeline
Law Clerk
Heritage Law Office
03.2024 - Current
Customer Service Representative
Pretium Packaging
05.2023 - 11.2023
Customer Support
International Fulfillment Solutions
09.2019 - 04.2023
Attorney at Law
Fortune Law
11.2009 - 08.2019
Attorney at Law
Moody Brown Law
08.2006 - 11.2009
Attorney at Law
Dexter & Dexter
10.2003 - 08.2006
Legal Extern, Judge Claudia Laycock
Fourth Judicial District Court
06.2003 - 08.2003
J.D. - Juvenile And Family Law
J. Reuben Clark Law, Brigham Young University
Master of Arts - Public Relations
Brigham Young University
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