Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Communication
Leadership
Generic

Amy Davis

Lakewood,CO

Summary

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Overview

8
8
years of professional experience

Work History

Assistant Manager

Starbucks
06.2017 - Current
  • Responsibilities: Making sure we have exceptional customer service, made sure to stay up on our cleanliness standards, planning groundwork for the day.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Managed this location for 3 years as an assistant manager.

Phlebotomy Intern

HCA
05.2025 - 06.2025
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Stocked phlebotomy cart or carrier with appropriate supplies.

Medical Assistant Intern

Denver Health
02.2025 - 03.2025
  • Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
  • Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.

Education

BA - Public Health

University of Colorado Denver
Denver, Colorado
12.2024

Certificate - Medical Assisting

Red Rocks Community College
Denver, CO
05-2025

Skills

  • Planning
  • Professionalism
  • Problem-solving
  • Communication
  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Staff training and development
  • Goal setting

Accomplishments

  • Improved blood collection process by preparing supplies to match patient load.
  • Completed manager training program.

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Phlebotomy Intern

HCA
05.2025 - 06.2025

Medical Assistant Intern

Denver Health
02.2025 - 03.2025

Assistant Manager

Starbucks
06.2017 - Current

BA - Public Health

University of Colorado Denver

Certificate - Medical Assisting

Red Rocks Community College

Communication

  • Ability to talk in any situation, strong understanding of concerns.
  • Ability to communicate professionally.

Leadership

Successfully able to be a team player and a team leader.

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