- Gardening
- Kayaking
- Ceramics
- Backyard poultry
- Environmental Conservation Projects
- Historical Exploration and archeology
- genealogy
- Getting involved in local advocacy groups to promote positive change in the community.
Hi, I’m
Amy DeBaun
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
35
years of professional experience
Work History
BGT Inc. - Franchisee and Affiliates
Human Resources Manager (Remote)
02.2024 - Current
Job overview
- Oversees Human Resources for Restaurant Franchise company with 7 brands, 60+ stores, and 700+ employees: Wingstop, Jamba Juice, Einstein Bagels, Jersey Mike's, Cobblers, Papa Johns, and Nothing Bundt Cakes.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Discovered and resolved complex employee issues that affected management and business decisions.
My Pet Chicken LLC, Now Henlay LLC
Customer Service Lead (Remote)
05.2016 - 04.2024
Job overview
- Led a talented team of Flock Care Specialists for a boutique backyard chicken website specializing in heritage breed poultry and products.
- Handled customer's needs via phones, emails and chat platforms.
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Driggs Hill Farm
Farm Owner
12.2014 - 04.2019
Job overview
- Restored 200 year old Greek Revival farmhouse and grounds to create beautiful farmstay and organic egg delivery business.
- Tended to all needs of 300+ chickens, goats, geese, quail, and llama.
- Selected and purchased supplies and equipment such as seed, farm machinery, and livestock.
- Identified, isolated and treated diverse pests and diseases in crops and livestock.
- Assisted in development of sustainable agricultural practices and policies to reduce waste.
- Managed operational records, administrative needs and marketing plans to promote business and strengthen revenue streams.
Trinity College
Director of Campus Life
08.1998 - 07.2014
Job overview
- Assumed overall responsibility for 12 direct reports, and 100+ student employees in the areas of: campus center operations, leadership development, campus housing, residential life, student activities, student organizations, judicial affairs, new student orientation, and auxiliaries
- Prepared and administered and operational budget of $1.2 million annuallyfor campus with 2300 students.
- Supervised admissions programs, student recruitment and retention.
- Collaborated with other college departments and faculty.
- Recruited, hired and trained team members.
- Devised programs to promote diversity and inclusion among staff, faculty and students.
- Improved policies and procedures to maximize student safety and campus security.
- Collaborated with faculty, staff and students to identify and address institutional challenges.
Tufts University
Assistant Director of Residential Life
06.1990 - 07.1998
Education
Boston UniversityBoston
M. Ed. from Educational Administration/Human Resources
12-1990
Boston UniversityBoston
Bachelor of Arts from Philosophy/Psychology
05-1989
Skills
- Versatile industry professional with extensive experience
- Project leader with excellent research, communication and presentation skills
- Skilled in conflict management and redressal
- Regulatory compliance oversight
- Training and mentoring
- Experienced in utilizing technology to improve workflows
- Policy manual and SOP and development
Interests
Work Preference
Work Location
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