Amy Deese
Plant City,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Clinical Research Coordinator
Family Medical Specialists Of Florida
03.2021 - Current
- Enhanced patient safety by meticulously monitoring and documenting adverse events during clinical trials.
- Streamlined data collection processes for increased efficiency and accuracy in study results.
- Improved recruitment rates by developing and implementing effective patient outreach strategies.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Followed informed consent processes and maintained records.
- Gathered, processed, and shipped lab specimens.
- Collected, evaluated, and modeled collected data.
- Maintained compliance with protocols covering patient care and clinical trial operations.
- Assessed patients'' eligibility criteria following strict adherence to inclusion/exclusion guidelines.
Charge Entry Specialist
Expert Claims Consultants
05.2009 - 03.2021
- Precisely complete appropriate claims paperwork, documentation and system entry.
- Verify patients’ eligibility and claims status with insurance agencies.
- Diligently file and follow up on third party claims.
- Research CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
- Accurately post and send out all medical claims.
- Submit electronic/paper claims documentation for timely filing.
- Post and adjust payments from insurance companies.
- Evaluate patients’ financial status and establish appropriate payment plan.
- Maintain and update collections tracking spreadsheet to help organize payment information.
- Improved charge entry accuracy by diligently reviewing and verifying patient demographic information.
- Enhanced revenue cycle management through timely and accurate charge entry for medical procedures and services.
Front Office Staff
Tampa Bay Women's Care
07.2001 - 05.2009
- Scheduled appointments and registered patients.
- Precisely completed appropriate claims paperwork, documentation and system entry.
- Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge.
- Professionally and courteously verified appointment times with patients.
- Assisted in the maintenance of medical charts (filing, Op Reports, test results, home care forms).
- Adeptly managed a multi-line phone system and pleasantly greeted all patients.
- Verified patients’ eligibility and claims status with insurance agencies.
- Prepared patient charts accurately and neatly for the office.
- Prepared patient charts, pre-admissions and consent forms.
- Compiled necessary documents for surgical billing packages.
- Determined prior authorizations for outpatient procedures.
- Pre-certified medical and procedures and surgeries.
- Coordinated luncheons with Pharmaceutical Representatives.
- Researched questions and concerns from providers and provided detailed responses.
- Maintained strict patient and physician confidentiality.
- Precisely evaluated and verified benefits and eligibility.
- Responded to correspondence from insurance companies.
- Identified and resolved patient billing and payment issues.
- Evaluated patients’ financial status and established appropriate payment plans.
- Examined patients’ insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under their policies when applicable.
- Updated patient financial information to guarantee accuracy.
- Printed and reviewed monthly patient aging report and solicited overdue payments.
- Streamlined check-in and check-out processes for improved efficiency and reduced waiting times.
- Enhanced guest satisfaction by providing exceptional front office services and addressing inquiries promptly.
Education
High School Diploma - undefined
Plant City High School
Plant City, FL1998
Skills
- Records maintenance professional
- Familiar with commercial and private insurance carriers
- Insurance and collections procedures
- Research and data analysis
- Close attention to detail
- Understands insurance benefits
- Office professional
- Resourceful and reliable worker
- Office support (phones, faxing, filing)
- Excellent verbal communication
Timeline
Clinical Research Coordinator
Family Medical Specialists Of Florida
03.2021 - Current
Charge Entry Specialist
Expert Claims Consultants
05.2009 - 03.2021
Front Office Staff
Tampa Bay Women's Care
07.2001 - 05.2009
High School Diploma - undefined
Plant City High School