Summary
Overview
Work History
Education
Skills
Certification
References
Volunteer Experience
Timeline
Generic

Amy Desousa

Fairhaven,MA

Summary

Compassionate and professional medical-surgical nurse with seven years of experience, five of which were within a fast-paced acute care hospital setting, providing advanced-level specialized care to a diverse population of patients. Experienced with over eighteen years of extensive care with psychiatric clients and mentally disabled clients within the home and community setting. Proficient at working with and caring for clients with multiple psychiatric disorders, traumatic brain injuries, and acquired brain injuries. Bachelor of Science in Nursing, sum cum laude from Southern New Hampshire University. Working with vulnerable populations has always been a passion of mine, in helping them achieve personal goals and achievements. Having extensive experience with addiction clients who have traumatic brain injuries has given me a great wealth of knowledge of how to navigate their struggles during their journey. I am enthusiastic about having the opportunity to join a mission-driven organization and to continually deliver exceptional patient care.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Residential Counselor

Comprehensive Mental Health Systems, inc.
North Dartmouth, MA
01.2005 - Current
  • Proficient and certified in Medication Administration Program (MAP)
  • Scheduling appointments, assisting with medical appointments
  • Provided holistic care for patients with mental disabilities, traumatic brain injuries, and acquired brain injury clients.
  • Provided guidance and support to clients in need of assistance with daily living skills.
  • Conducted intakes of new clients and developed individualized treatment plans based on their needs.
  • Collaborated with community organizations and other mental health professionals to provide comprehensive care for clients.
  • Educated family members about the importance of following through with treatment plans.
  • Created a safe environment that promotes self-expression, respect, trustworthiness, responsibility, empathy, and acceptance among residents.
  • Implemented behavioral interventions designed to modify or reduce problematic behaviors.
  • Provided transportation for clients as needed to appointments or other activities outside the residence.
  • Participated in team meetings to discuss updates on client progress as well as strategies for improvement.
  • Responded promptly to any emergency situations that may arise within the residence.
  • Supervised medication administration according to physician instructions.
  • Adhered strictly to confidentiality policies regarding client information at all times.
  • Enforced rules and regulations for smooth and orderly operation of residential programs.
  • Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
  • Made regular rounds to keep residents and areas safe and secure.
  • Interfaced with residents to address and resolve complaints or grievances.

NURSE EDUCATOR

WELLPATH RECOVERY SOLUTIONS
PLYMOUTH, MA
05.2023 - 10.2023
  • Provided training to patients and staff on the use of Suboxone, Vivitrol, methadone, and holistic options.
  • Wound care education to nurses and patients.
  • Educated patients on diagnoses, disease prevention, disease management, and therapy options.
  • Educated the patients on the importance of infection control within a rehab facility.
  • Expressive speaking with patients on addiction medicine treatments and life changes.
  • Developed and delivered educational programs for nursing staff on current clinical practices.
  • Provided feedback to nursing staff on their performance during clinical practice sessions.
  • Collaborated with other healthcare professionals to ensure effective delivery of patient care.
  • Researched best practices in nursing education, developing strategies to improve learning outcomes.
  • Facilitated group discussions among nursing staff on various topics relating to the field of nursing education.
  • Maintained records of all teaching activities including attendance logs, evaluations forms.
  • Mentored new faculty members in instruction techniques and assessment procedures.
  • Attended conferences and workshops related to advances in medical technology or trends in healthcare delivery models.
  • Responded promptly to inquiries from students or faculty members regarding educational matters.
  • Conducted needs assessments to identify and fill staff knowledge gaps.
  • Managed and monitored the onboarding process for nursing staff, encompassing new employee orientation and scheduling.

REGISTERED NURSE

SOUTHCOAST HEALTH
08.2016 - 10.2021
  • Clinical expertise as a registered nurse in med-surg and oncology settings.
  • Expertise with EPIC electronic health record system
  • IV therapy
  • Proficient in administering intravenous therapies, including chemotherapy, biologics, antibiotics, and other medications.
  • Expert in managing and maintaining central lines, peripheral IVs, and implanted ports.
  • Blood transfusions
  • Performed complete head-to-toe assessments.
  • Performed mental health assessments.
  • Psych and mental health care proficiency.
  • Conducted intake assessments with patients and relatives to gather case history.
  • Monitored patients during active withdrawal from alcohol and street drugs.
  • Educated patients on the use of medications to assist with withdrawals from alcohol and drugs such as; Suboxone, Vivitrol, methadone, and Narcan.
  • Provided patient care and education to patients with chronic illnesses.
  • Provided therapeutic holistic care to hospice patients.
  • Counseled patients and caregivers, providing emotional, psychological and spiritual support.
  • Assisted physicians with bedside procedures.
  • Provided Pre-Op and Post-Op patient care.
  • Utilized critical thinking skills to assess clinical situations quickly and accurately.
  • Administered medications and treatments according to physician orders.
  • Monitored vital signs, administered injections, and provided assistance with medical procedures.
  • Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
  • Adhered to infection control procedures to facilitate safe, clean patient environment.
  • Assessed, planned, implemented, and evaluated nursing care for assigned patients.
  • Documented patient progress notes accurately and efficiently in the electronic medical record system.
  • Participated in multidisciplinary team meetings to discuss patient care plans.
  • Provided patient and family health education focusing on self-management, prevention and wellness.
  • Coordinated discharge planning activities including arranging follow up appointments or referrals for additional services.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
  • Demonstrated knowledge of current trends in nursing practices by attending continuing education classes or seminars.
  • Actively participated in quality improvement initiatives within the department.

Education

Bachelor in Science of Nursing -

Southern New Hampshire University
Manchester, NH
11-2022

Associate in Science -

Fisher College
05-2016

Diploma in Nursing -

Brockton Hospital School of Nursing
05-2016

Skills

  • Patient-centered care
  • Medication administration oral, IV, SQ, and intramuscular
  • Clinical expertise in venipuncture
  • IV infusion therapy and maintenance
  • Administration of blood and blood products
  • Wound Care
  • Pre-OP and Post-OP patient care
  • Pain management
  • Provide extensive care for psych and mentally disabled patients
  • Patient head-to-toe assessment and mental health assessment
  • Maintain a clean and safe environment for patients
  • Expertise with EPIC electronic health record

Certification

  • REGISTERED NURSE
  • MAP CERTIFIED
  • CPR
  • ACLS

References

  • Allison M. Souza, DNP RN FNP-BC, Alison.Souza@state.ma.us, (781) 799-5154, (508) 973-7060
  • Alda Medeiros, (508) 973-7060
  • Jennifer Santos, (774) 644-5153

Volunteer Experience

Union Representative for workers at Comprehensive Mental Health Systems, INC.

Timeline

NURSE EDUCATOR

WELLPATH RECOVERY SOLUTIONS
05.2023 - 10.2023

REGISTERED NURSE

SOUTHCOAST HEALTH
08.2016 - 10.2021

Residential Counselor

Comprehensive Mental Health Systems, inc.
01.2005 - Current

Bachelor in Science of Nursing -

Southern New Hampshire University

Associate in Science -

Fisher College

Diploma in Nursing -

Brockton Hospital School of Nursing
  • REGISTERED NURSE
  • MAP CERTIFIED
  • CPR
  • ACLS
Amy Desousa