Amy Devault
Summary
Transformational and result oriented leader with over 2 decades in project management, performance improvement, data analysis, best practice implementation, strategic measurement, and budgeting.
Overview
27
27
years of professional experience
Work History
PMO Program Director
American Diabetes Association
11.2022 - Current
- Provide overall project management of the Diabetes Prevention Project focused on states and priority populations with higher prevalences of prediabetes
- Collaborate with partners in health care systems, DPP delivery organizations, community-based organizations, payers, and contractors to bend the curve of prediabetes in their communities
- Oversee management of the Therapeutic Nutrition project with Sci Health conducting Evidence Synthesis on available research for CGM impact on personalized nutrition along with development of resources geared towards Primary Care professionals and their patients
- Manage cross-functional internal program team and external partner relationships to successfully achieve outcomes from contract signing and project kick-off to closeout
- Use best practices to strategically execute on scope, schedule, budget, and contractual deliverables
- Ensure key stakeholders are aware of crucial milestones and risks using Dashboards and related project management tools
- Responsible for internal and partner relationships, strategy, and outcomes attainment from contract signing, project kick off, and closeout activities
- Prepare bi-weekly Dashboards and project status updates for executive leadership
PMO Project Manager
American Diabetes Association
05.2021 - 11.2022
- Worked with Sci Health staff to develop and evaluate Time in Range (TIR) educational resources for Primary Care professionals to improve awareness of TIR, Standards of Care updates, and how to reduce barriers to technology
- Supported Sci Health, Professional Education, Quality Improvement, and Development on the initial Women’s Health Initiative
- Quality improvement was conducted on clinic GDM screening, focus studies were convened with professionals and patients, and educational resources were developed for CHWs, Doulas, and Midwives on GDM basics, treatment, technology, and health equity
- Provided leadership for the Time in Range and Women’s Health initiatives, which were comprised of cross-functional team members in Sci Health, Professional Education, Evaluation, Quality Improvement, Development, and Marketing and Communications departments
- Sustained relationships with sponsors and increased funding by implementing and communicating updates on deliverables achieved on-time and on-budget
- Kept Project Plans consistently updated to manage, track and report on scope, budget, and schedule
- Provided guidance for purchasing, implementation, and training for Smartsheet project management software across ADA
Quality Outcomes Improvement Director
West Tennessee Healthcare
Jackson
05.2005 - 04.2021
- Led Lean Team to increase STEMI Door-to-Balloon time in 90 minutes from 16% to a sustained 100% and reduced mortality 7 percentage points
- Redesigned Sepsis Care while leading a Lean Team that launched compliance from 6% to 75%
- Expanded the Enhanced Recovery After Surgery project across surgical services lines that cut LOS by 1 day, morphine usage by 75%, and VTEs by 50%
- Achievements led to a site visit from Johns Hopkins, inclusion in a research study’s Delphi panel, American College of Surgeons Meritorious Recognition, and better than the national average ranking from CMS
- Improved compliance on over 50 quality measures reported to CMS and TJC and used for pay for performance measures with insurers resulting in tens of millions in increased reimbursement
- Aggregated, analyzed, and disseminated clinical and operational data for the Performance Improvement (PI) strategic plan
Performance Improvement Director
Parkridge Medical Center
Chattanooga
01.2002 - 08.2004
- Directed performance improvement activities for three hospitals around system-wide strategic and PI plans
- Evaluated a set of comprehensive performance measures to meet CMS, State, and TJC survey requirements
- Increased performance on all Core Measure metrics required for reporting
Stay-at-Home Mother
08.2000 - 01.2002
Quality Fellow
Covenant Health
Knoxville
06.1999 - 08.2000
- Consulted, facilitated, and led teams at 5 hospitals on performance improvement plan development and implementation
- Received certification from a nationally recognized clinical quality improvement training program
- Equipped participants and led meetings for Baldrige-based Tennessee Center for Performance Excellence Award site visit
Administrative Resident
Ft. Sanders Regional and Parkwest Hospitals
Knoxville
05.1998 - 06.1999
- Authored application for Baldrige-based Tennessee Center for Performance Excellence award, which increased from a Commitment Level to an Achievement Level in 1 year
- Prepared reports for and participated in the Quality Improvement Steering Committee and Strategic Planning Committee
- The work of these committees helped the TNCPE award level increase
Education
Master of Science - Health Administration
University of Alabama
Birmingham, AL01.1999
Master of Business Administration -
University of Alabama
Birmingham, AL01.1999
B.S. - Business Administration, Concentration in Public Administration
University of Tennessee
Knoxville, TN01.1996
Skills
- Project management expertise
- Performance improvement
- Data analysis
- Best practice implementation
- Strategic measurement
- Key performance indicators
- Project status reports
- Budget analysis
Affiliations
- American College of Healthcare Executives, 01/01/98, Current
- Mid-South Healthcare Executives, 01/01/06, Current
- Emotional Well-being and Economic Burden Research Network (EMOT-ECON), Steering Committee Member, 01/01/21, 12/31/25
Publications
Expanding Research on the Impact of Financial Hardship on Emotional Well-being: Guidance of Diverse Stakeholders to the Emotional Well-Being and Economic Burden of Disease (EMOT-ECON) Research Network, Pisu, Maria, et al., Frontiers in Psychology, 01/01/23, 14, 1-10, https://doi.org/10.3389/fpsyg.2023.1196525
Specialized Training Licensure Certification
- Fellow of the American College of Healthcare Executives
- Certified Professional in Healthcare Quality
- Lean Six Sigma Yellow Belt
- Intermountain Healthcare Advanced Training Program - Salt Lake City, UT
References
References available upon request.
Timeline
PMO Program Director
American Diabetes Association
11.2022 - Current
PMO Project Manager
American Diabetes Association
05.2021 - 11.2022
Quality Outcomes Improvement Director
West Tennessee Healthcare
05.2005 - 04.2021
Performance Improvement Director
Parkridge Medical Center
01.2002 - 08.2004
Stay-at-Home Mother
08.2000 - 01.2002
Quality Fellow
Covenant Health
06.1999 - 08.2000
Administrative Resident
Ft. Sanders Regional and Parkwest Hospitals
05.1998 - 06.1999
Master of Science - Health Administration
University of Alabama
Master of Business Administration -
University of Alabama
B.S. - Business Administration, Concentration in Public Administration
University of Tennessee
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