Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Amy DeVincentis

Amy DeVincentis

New York,NY

Summary

Experienced technology and sales specialist with expertise collaborating across all levels of an organization, from C-suite executives to end-user teams. Experienced in sales, project management, software implementation, database maintenance, and user training across diverse industries. Unique ability to lead, manage, and deliver in complex environments. Skilled in sales strategies, optimizing workflows, improving data management, and driving technology adoption in high-stakes situations. Extensive experience working with global organizations and high-profile clients. Ability to pivot quickly and effectively when necessary.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Solutions Specialist

CourtAlert
New York, NY
01.2025 - Current
  • Deliver targeted training on docketing, calendaring, and risk management software to attorneys and staff, driving adoption, and reducing scheduling errors.
  • Develop user-friendly guides, reference materials, and video tutorials to support firmwide learning and ensure compliance with court rules and internal protocols.
  • Collaborate with legal teams and IT to assess training needs, implement process improvements, and enhance operational efficiency through tailored software education.
  • Attended trade shows to promote the company's offerings and build relationships with customers.

Consulant & Sales Associate

Independant Contractor
Ridgewood, NJ
09.2013 - 11.2024
  • Sales contributor in the San Francisco Bay Area for four years (Marin County). Ability to navigate and effectively resolve complex situations for demanding clientele.
  • Top-producing, independently licensed salesperson for sales teams at Keller Williams and Christie's International Real Estate.
  • Assist clients with all aspects of the home buying and selling process.
  • Great success rate at winning bidding wars.
  • Specialize in residential and luxury properties.
  • Collaborate with other industry professionals to ensure a smooth experience for clients.

Litigation Support Specialist

Darby & Darby, P.C.
New York, NY
09.2001 - 06.2005
  • Darby and Darby P.C. provided full service intellectual property counsel to clients around the world.
  • Managed and supported Litigation Support Software databases.
  • Responsible for organizing and managing hardware and software for off-site litigation. This involved collaborating with the attorney, paralegals, and IT staff.
  • Assisted attorneys and business units in the selection, implementation, testing, use, and management of their applications.
  • Provided Help Desk support for all applications.
  • Reviewed training materials for Attorney and Professional staff courses.

Sales Engineer

Delano Technology Corporation
New York, NY
07.1999 - 01.2001
  • Articulated Delano's value proposition to C-suite executives, achieving successful solution implementations for key clients.
  • Collaborated with prospects and sales teams to define business requirements and showcase strategic value of Delano applications.
  • Oversaw complete lifecycle as Technical Account Manager, ensuring engagement and implementation success.

Litigation Support Specialist

Steelpoint Technologies, Inc.
Boston, MA
06.1997 - 06.1999
  • SteelPoint (acquired by Zantaz, then Autonomy, then HP) was the first to offer a cutting-edge litigation support software product called IntroSpect.
  • Identified, planned, and delivered training programs to large law firms and corporate legal departments.
  • Acted as Lead Technical and End-User trainer for SteelPoint's Litigation Support Software product offerings.
  • Utilized PowerPoint presentations and hands-on tutorials for classroom training.
  • Customized training curriculum based on client's needs, often providing one-on-one training in addition to classroom instruction.
  • Trained end-users on all aspects of the document imaging life cycle: scanning, coding, indexing, OCR, and searching.
  • Trained Administrators on back-end support of applications, including installation and maintenance of SQL Server 6.5 and Watermark Imaging Server.
  • Worked with Professional Services group to develop training curriculum for Litigation Support Software.
  • Performed on-site product installations, including SQL Server, WatermarkServer, and IntroSpect server.
  • Responsible for rollout of desktop applications for IntroSpect and KnowledgeLink at client sites.
  • Contributed to new product releases by providing field knowledge of the Litigation Support arena.

Education

Bachelor of Science - Computer And Information Systems

Bentley University
Waltham, MA
06-1997

Skills

  • Client relationship management
  • Attention to detail
  • Workflow optimization
  • Team collaboration
  • Sales strategy
  • Market analysis
  • User training
  • Software implementation
  • Technical support
  • Database management
  • Document imaging
  • Help desk support
  • Litigation support
  • E-discovery management
  • Project management
  • Microsoft office
  • Document organization
  • Document management

Certification

  • Google Cloud Data Analytics, Nov 2024

Timeline

Solutions Specialist

CourtAlert
01.2025 - Current

Consulant & Sales Associate

Independant Contractor
09.2013 - 11.2024

Litigation Support Specialist

Darby & Darby, P.C.
09.2001 - 06.2005

Sales Engineer

Delano Technology Corporation
07.1999 - 01.2001

Litigation Support Specialist

Steelpoint Technologies, Inc.
06.1997 - 06.1999

Bachelor of Science - Computer And Information Systems

Bentley University

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