Amy Dodd
Springfield,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Butler Funeral Homes & Cremation Tribute Center and FuneralNet
Springfield, IL
10.2024 - Current
- Provide receptionist duties with extreme professionalism and compassion.
- Respond to a wide variety of questions when the loss of a loved one occurs.
- Greet visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Research Assistant
Illinois Education Association
Springfield, IL
08.2019 - 08.2024
- Prepared school district financial reports for analysis.
- Created salary schedules for member locals, including TRS paid by the district or not.
- Maintained databases for all contracts and local union personnel.
- Created surveys to assist members in determining the needs and wants of their locals prior to collective bargaining.
- Conducted research to assist Government Relations with legislative issues.
- Completed multi-year financial reports for community colleges.
- Updated internal SharePoint site for all IEA staff.
Executive Assistant to the Vice President
Norfolk Southern Railroad
Atlanta, Georgia
01.2013 - 11.2018
- Organized and maintained executive's schedules, appointments, and travel itineraries.
- Coordinated special events hosted by VP such as conferences, seminars, receptions.
- Handled confidential information with discretion and sensitivity.
- Assisted in developing annual budgets for departmental operations and monitored budget expenditures throughout year.
- Monitored incoming emails sent to the VP's office address; responded accordingly or forwarded messages to appropriate personnel within organization.
- Prepared expense reports for the VP using corporate credit cards or reimbursement forms.
- Attended meetings on behalf of VP when requested or necessary.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
Executive Assistant to the Executive Director
Springfield Housing Authority
Springfield, IL
04.2008 - 08.2012
- Maintained confidential records and files related to executive operations.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Facilitated communication between different departments within organization.
- Developed effective filing systems for easy retrieval of information when needed.
- Assisted in organizing conferences, seminars and other events as directed by the executives.
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
Education
Economics
Eastern Illinois University
Charleston, ILSkills
- Survey Administration
- Data Analysis
- Document Management
- Data Collection
- Questionnaire Development
- Proficient in Microsoft Word, Excel, Powerpoint and Outlook
- Time Management
- Event Planning
- Problem-Solving
Affiliations
- Editor Springfield Ski and Travel Club monthly newsletter
- Carillon Belle Volunteer
Timeline
Administrative Assistant
Butler Funeral Homes & Cremation Tribute Center and FuneralNet
10.2024 - Current
Research Assistant
Illinois Education Association
08.2019 - 08.2024
Executive Assistant to the Vice President
Norfolk Southern Railroad
01.2013 - 11.2018
Executive Assistant to the Executive Director
Springfield Housing Authority
04.2008 - 08.2012
Economics
Eastern Illinois University
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