Amy Drahota
CLEARWATER,FL
Summary
Accomplished Clinical Application Support Analyst and RN with a proven track record at Baycare Homecare, enhancing patient outcomes through expert complex wound care and empathetic support. Skilled in both customer-facing presentations and developing training documentation. Demonstrated success in reducing complications and fostering resilience in patients, underpinned by comprehensive training in new software releases.
Overview
20
20
years of professional experience
Work History
Clinical Application Support Analyst
Baycare Homecare
09.2021 - Current
- Supported end-users in navigating applications, guiding them through features and functions while troubleshooting issues as needed.
- Collaborated with developers, analysts and project managers to ensure clinicians understand applications.
- Teach EMR class in person bi-weekly for all newly hired field clinicians.
Homecare RN Case Manager
Baycare Homecare
03.2016 - Current
- Perform in home RN visits to a variety of patients including those with complex wounds and many types of IV medications.
- Provided emotional support to patients coping with chronic illness, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
Infusion Nurse
Arthritis and Rheumatism Assosciates
08.2015 - 03.2016
- Reduced complications by closely monitoring patients for adverse reactions during infusion therapy sessions.
- Enhanced patient comfort by providing compassionate care and administering medications through IV infusion.
- Ensured safety by adhering to infection control protocols and handling hazardous materials according to regulatory guidelines.
- Prepared biologic infusions for patient treatments as per physicians' orders.
RN
Mayo Clinic Health System
07.2005 - 06.2015
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Managed care from admission to discharge.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Education
Bachelor of Science - Nursing
Chamberlain College of Nursing
07-2011
Skills
- Perform complex wound care to a wide variety of patients with experience with wound vacs, 2 layer compression, surgical incisions, chronic diabetic wounds, skin grafts, and many more
- Customer-facing presentation skills
- Training documentation development
- In person and virtual training for all new software releases
Timeline
Clinical Application Support Analyst
Baycare Homecare
09.2021 - Current
Homecare RN Case Manager
Baycare Homecare
03.2016 - Current
Infusion Nurse
Arthritis and Rheumatism Assosciates
08.2015 - 03.2016
RN
Mayo Clinic Health System
07.2005 - 06.2015
Bachelor of Science - Nursing
Chamberlain College of Nursing
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