Amy Duarte

• Administrative Support: Handling scheduling, correspondence, and record-keeping to ensure the campaign runs smoothly.
• Volunteer Coordination: Recruiting, training, and managing volunteers to assist with canvassing, phone banking, and events.
• Event Planning: Organizing and coordinating campaign events, including rallies, town halls, and fundraisers.
• Communications: Assisting with social media management, press releases, and responding to media inquiries.
• Fundraising Support: Helping to organize and manage fundraising efforts, including donor outreach and event planning.
• Data Management: Maintaining voter databases, tracking campaign metrics, and providing regular reports to the campaign manager and candidate.
• Policy Research: Assisting with research on key issues and helping to develop policy positions.
• Community Engagement: Building and maintaining relationships with community leaders and organizations to garner support for the campaign.
• Developed policy positions and wrote public statements outlining stances.
• Performed staff evaluations and addressed areas for improvement.
• Negotiated vendor contracts and managed relationships.

In my role as a licensed health insurance agent, I played a pivotal role in assisting clients with their healthcare needs. I meticulously reviewed clients' healthcare plans, analyzing their specific requirements and eligibility for coverage. Through personalized consultations via phone, email, and chat, I provided comprehensive guidance on various aspects of insurance, including prescription drugs, vision, and dental policies. My primary focus was on empowering individuals to make informed decisions about their healthcare options, ensuring they understood the intricacies of insurance policies and the benefits available to them. Additionally, I facilitated the process of obtaining supplemental insurance where necessary, offering tailored recommendations to align with clients' unique needs and preferences. My commitment to excellence and dedication to client satisfaction were central to my approach, resulting in effective communication, enhanced customer understanding, and ultimately, improved healthcare outcomes for individuals under my care.

- Reviewed clients' healthcare plans meticulously

- Analyzed specific requirements and eligibility for coverage

- Provided personalized consultations via phone, email, and chat

- Offered guidance on various aspects of insurance, including prescription drugs, vision, and dental policies

- Empowered individuals to make informed decisions about their healthcare options

- Ensured clients understood the intricacies of insurance policies and available benefits

- Facilitated the process of obtaining supplemental insurance

- Offered tailored recommendations to align with clients' unique needs and preferences

- Committed to excellence and dedication to client satisfaction

- Emphasized effective communication and enhanced customer understanding

- Aimed for improved healthcare outcomes for individuals under my care

Responsible for providing our retail and installer customers with a high level of service. Support management in the accomplishment of all assigned tasks, including maintaining inventory control, store appearance, and customer relations.  Greet and advise customers in the selection of products and their uses

· Process customer returns and resolve customer complaints  

· Assist with inventory and processing of incoming stock  

· Perform value-added services, i.e., test batteries, carry merchandise to customer cars, install wipers, etc. 

· Handle cash and credit card transactions while properly maintaining a cash drawer

Pack purchased items into paper or plastic bags. Work in tandem with the cashier to efficiently bag all purchases. Arrange items so that the heaviest items are on the bottom of the bag. Ensure that the bags are not too heavy to carry for the customer.

- Pack purchased items into paper or plastic bags

- Work in tandem with the cashier to efficiently bag all purchases

- Arrange items so that the heaviest items are on the bottom of the bag

- Ensure that the bags are not too heavy to carry for the customer

Responsible for supporting waitstaff in carrying beverages and meal items to designated tables. Duties include communicating with customers to determine their needs, carrying food items from the expediting counter to the correct table, and helping with cleanup duties after service.

• Deliver food orders to customers quickly and accurately
• Uphold sanitation and food safety principles
• Bus tables by removing dirty dishes and trash
• Check-in with customers to ensure their experience is satisfactory
• Relay reports of customer satisfaction to the management and relevant parties
• Ensure patrons have all the appropriate tableware they need to properly enjoy their food
• Assist in setting up tables before service with appropriate utensils, napkins and decorations
• Handle various impromptu requests from customers