Amy Dunford
St. George,UT
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
11
11
years of professional experience
Work History
Retail Parts Manager
Camping World
05.2022 - Current
- Conducted regular performance reviews with staff members, offering constructive feedback and setting goals for continued improvement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Collaborated with other store departments to optimize cross-selling opportunities by leveraging complementary product offerings.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Promoted a positive work environment by fostering teamwork and open communication among staff members.
Parts Retail Office Assistant
Camping World
01.2014 - 05.2021
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
- Ensured operational continuity, providing critical administrative support during staff absences and peak workload periods.
Education
High School Diploma -
Layton High School
Layton, UTSkills
- Customer Service
- Inventory Management
- Performance Improvement
- Positive Attitude
- Problem-Solving
- Goal Setting
- Time Management
- Reliability
- Computer Skills
- Active Listening
- Adaptability and Flexibility
- Staff Management
Timeline
Retail Parts Manager
Camping World
05.2022 - Current
Parts Retail Office Assistant
Camping World
01.2014 - 05.2021
High School Diploma -
Layton High School