Amy Dunn
Zurich,MT
Summary
Dynamic professional with a proven track record at Columbia Grain International, enhancing office efficiency and customer satisfaction. Skilled in database entry and fostering team collaboration, significantly improved data accuracy and office morale. Expert in balancing multiple priorities with keen attention to detail and exceptional organizational skills.
Knowledgeable with a solid background in administrative duties and record maintenance. Proven track record of efficiently managing office tasks and supporting daily operations. Demonstrated ability in data entry and document management, ensuring smooth workflow and accuracy.
Administrative professional with focus on streamlining office processes and enhancing operational efficiency. Known for dependability and adaptability, fostering collaborative environment to achieve team goals. Skilled in organizing information, managing schedules, and supporting administrative functions with precision and reliability.
Influential Elevator Clerk with record of success managing administrative challenges and helping great company succeed. Hands-on professional with capabilities in day-to-day activities. Recognized for dynamic work ethic and team player attitude.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Elevator Clerk
Columbia Grain International
09.2017 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Enhanced team morale, organizing staff events and fostering positive work environment.
- Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
- Streamlined document retrieval, meticulously filing documents both physically and electronically.
- Facilitated staff training sessions on new software, enhancing overall productivity.
- Improved office efficiency by digitizing paper files and organizing digital records.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Purchased and maintained office supplies.
- Assisted with onboarding of new employees.
Front End Cashier
Albertsons Grocery Store
03.2017 - 09.2017
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
- Organized items on shelves to help customers locate products easily and quickly.
- Completed daily tasks quickly without sacrificing quality or attention to detail.
- Performed price checks for fellow cashiers, ensuring accurate pricing on merchandise for customers'' convenience.
- Helped customers complete purchases, locate items, and join reward programs.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Operated multiple types of payment terminals confidently, enabling diverse payment options for patrons.
- Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
- Implemented system for organizing shopping carts and baskets, improving front-end appearance and functionality.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
Salon Manager
Great Clips Hair Salon
03.2009 - 03.2017
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Managed cash flow, business transactions, banking, and accounting processes.
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Resolved customer concerns promptly and efficiently to maintain strong reputation within the local community.
- Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
- Increased staff productivity by providing ongoing training, motivation, and performance evaluations.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Handled employee scheduling and coverage needs during business hours.
- Achieved personal sales goals by upselling products to meet individual needs.
- Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
- Maintained clean and inviting salon atmosphere, complying with health and safety standards to ensure client well-being.
- Delegated workplace responsibility to appropriate staff.
Education
GED -
Boise State
Boise, ID05-2003
Skills
- Telephone etiquette
- Customer satisfaction
- Administrative support
- Filing systems
- Database entry
- Administrative tasks
- Relationship building
- File maintenance
- Research
- Quality control
- Basic accounting
- Schedule and calendar management
- Calendar management
- Meeting coordination
- Operations support
- Peer relationships
- Supply tracking
- Scanning and copying
- Multitasking Abilities
- Attention to detail
- Time management
- Problem-solving
- Flexible and adaptable
- Organizational skills
- Customer service
- Team collaboration
- Data recording
- Document review
- Inventory assessment
- Basic bookkeeping
Certification
- OSHA Certified
- CPR/AED Certification
- Montana Driver's License
- First Aid Certification
- Forklift Certification
- PCQI Certification
- HACCP Certification
- SQF Certification
Timeline
Elevator Clerk
Columbia Grain International
09.2017 - Current
Front End Cashier
Albertsons Grocery Store
03.2017 - 09.2017
Salon Manager
Great Clips Hair Salon
03.2009 - 03.2017
- OSHA Certified
- CPR/AED Certification
- Montana Driver's License
- First Aid Certification
- Forklift Certification
- PCQI Certification
- HACCP Certification
- SQF Certification
GED -
Boise State
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