Motivated professional with a proactive approach and rapid learning capabilities. Demonstrates strong work ethic, adaptability, and exceptional communication skills. Committed to contributing effectively to team dynamics and achieving organizational objectives.
Overview
21
21
years of professional experience
Work History
Certified Ophthalmic Technician
OSU Physicians & Surgeons
Columbus, OH
01.2017 - Current
Coordinated care for eye cancer patients, enhancing treatment pathways and outcomes through interdisciplinary collaboration across OSU Oncology departments.
Streamlined specialty medication ordering to meet clinic requirements efficiently.
Managed internal and external referrals to improve access to ocular oncology services.
Facilitated communication with ophthalmology specialties to ensure comprehensive patient management.
Executed duties as an ophthalmic technician, delivering high-quality care for complex patient cases.
Supervised operations of a high-volume ocular oncology clinic, ensuring smooth clinic functionality.
Certified Ophthalmic Technician
Arena Eye Surgeons
Columbus, OH
08.2008 - 01.2017
Initiate patient eye exams, documenting chief complaints, history of present illness, review of systems, and all other pertinent ocular findings accurately.
Performed pre-exam testing that includes measuring visual acuity, refraction, assessment of extraocular muscles, confrontation visual fields, pupillary function, tonometry, and assessment of angles using the Van Herick grading method.
Performed diagnostic tests, including Humphrey visual fields, Heidelberg Retinal Tomography, Optical Coherence Tomography, keratometry, corneal topography, optical biometry, and manual A-scans.
Administered eye drops and topical medications as directed by the ophthalmologist.
Assisted ophthalmologists with minor in-office procedures and lasers.
Maintained, calibrated, and troubleshot ophthalmic instruments and equipment.
Educated patients on medications, procedures, and post-visit instructions.
Maintain ophthalmic inventory, and order diagnostic medications and supplies.
Open and close exam lanes daily, ensuring that equipment is wiped down in an appropriate manner, battery-powered instruments are seated in recharge wells, and slit lamps and projectors are switched off under covers.
Follow all safety procedures as per guidelines.
Licensed Dispensing Optician
Ohio State Optical
Columbus, Ohio
09.2004 - 04.2008
Assisted customers in selecting appropriate eyewear and lenses.
Explained the benefits of various lens designs, materials and coatings.
Dispensed corrective eyewear based on prescriptions and customer needs.
Collaborated with optometrists to address patient concerns and optimize service.
Educated clients on proper eyewear care and maintenance techniques.
Managed inventory of lenses, frames, and optical supplies efficiently.
Resolved customer complaints professionally in a timely manner.
Ensured compliance with health regulations and industry standards consistently.
Education
High School Diploma -
Benjamin Logan
Bellefontaine, OH
06-1998
Skills
Clinical coordination
Referral processing
Problem solving
Attention to detail
Effective communication
Team leadership
Conflict resolution
Medical history documentation
Affiliations
Small business owner that sells unique handmade greeting cards.
Assistant Basketball Coach at Feixiang Sports Culture Industry Development Co.,Assistant Basketball Coach at Feixiang Sports Culture Industry Development Co.,
Executive Director - Home Lending Customer Assistance Support at JPMorgan ChaseExecutive Director - Home Lending Customer Assistance Support at JPMorgan Chase