Amy E. Britt
5000 Edinburgh Dr. Apt 204 Tyler,TX
Summary
Dynamic Executive Assistant with a proven track record at the University of Texas at Tyler, excelling in budget administration and team leadership. Spearheaded hiring processes and enhanced operational efficiency, fostering strong communication across departments. Adept at managing complex calendars and implementing process improvements to drive organizational success.
Overview
23
23
years of professional experience
Work History
Executive Assistant
University of Texas at Tyler
Tyler, Texas
02.2020 - Current
- Oversee all hiring processes for the School of Nursing in collaboration with the dean.
- Coordinate personnel and payroll transactions, including appointments, and salary adjustments.
- Support overall budget management, cost centers, and purchases for School of Nursing.
- Assist in compiling internal and external reports alongside the dean and the assessment coordinator.
- Cultivate effective communication channels between external stakeholders, internal departments, and campus entities.
- Lead and support an administrative group of seven to improve operational efficiency.
- Organize and manage a complex calendar of appointments, meetings, and travel arrangements for the dean.
- Maintain confidential files, and handle sensitive information with discretion.
- Assist in developing policies and procedures pertaining to office administration matters.
EDP After School Assistant
Royse City ISD
Royse City, Texas
02.2019 - 12.2019
- Supervised students during after-school activities and ensured safety protocols.
Administrative Assistant
Boone County Courthouse
Columbia, Missouri
08.2017 - 01.2019
- Company Overview: Adult Court Services
- Supported court officers in conducting various investigations and compiling reports.
- Established and maintained positive relationships with defendants, judges, and other court clerks.
- Assisted in preparation of legal documents and maintained case files accurately.
- Communicated with the public to provide information about court procedures.
- Supported training of new administrative staff on office policies and procedures.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Handled confidential documents in an organized fashion according to established protocol.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Administrative Assistant
University of Missouri
Columbia, Missouri
03.2007 - 08.2017
- Coordinated course scheduling to facilitate efficient academic planning for faculty and students.
- Managed financial reimbursements for over 40 faculty, 10 post-doctoral fellows, and 70 graduate students.
- Oversaw building facilities and distributed keys as Building Coordinator for enhanced security.
- Directed renovation projects to improve departmental infrastructure and functionality.
- Organized annual departmental events to foster engagement and collaboration among stakeholders.
- Supervised student workers, ensuring timely task completion and high productivity levels.
- Cultivated strong internal and external customer relations to promote positive interactions.
- Updated departmental websites regularly to ensure accurate information dissemination.
Resident Manager
Boone County Family Resources
Columbia, Missouri
05.2015 - 07.2017
- On-site contact for a multi-unit residence.
- Conducted regular property inspections and reported any necessary repairs or improvements.
- Responded promptly to emergencies involving staff or residents and coordinated appropriate responses.
Poker Room Supervisor
Isle of Capri Casino
Boonville, Missouri
03.2005 - 03.2007
- Coached employees on poker dealing techniques for new poker room launch.
- Supervised daily operations in casino room, ensuring compliance with regulations.
- Coordinated schedules and staffing to maintain optimal service levels.
- Managed inventory of gaming supplies, ensuring availability for guests.
- Monitored gaming activities to enforce rules and promote fair play.
Patient Service Representative
University of Missouri Health System
Columbia, Missouri
07.2002 - 03.2005
- Managed patient check-in process, ensuring accurate data entry of personal and insurance information.
- Managed high volume of incoming calls while delivering exceptional customer service to patients.
- Adhered to HIPAA regulations when handling confidential patient information.
- Managed no-cost prescription drug program for entire clinic to support patient needs.
Education
Bachelor of Science - Business Administration with an Emphasis in Marketing
Columbia College
Columbia, MO12.2015
Skills
- Budget administration
- Team leadership
- Calendar management
- Problem solving
- Executive support
- Project management
- Process improvements
- Adaptability
- Dependability
- Efficiency
Professional References
- Dr. Barbara Haas, Interim Provost and Chief Academic Officer, University of Texas at Tyler, (903) 566-7075, Bhaas@uttyler.edu
- Dr. Jenifer Chilton, Interim Dean, School of Nursing, University of Texas at Tyler, (903) 566-7021, Jchilton@uttyler.edu
- Dr. Susan McBride, Assoc Dean for Research, School of Nursing, University of Texas at Tyler, (903) 566-7375, Susanmcbride@uttyler.edu
Timeline
Executive Assistant
University of Texas at Tyler
02.2020 - Current
EDP After School Assistant
Royse City ISD
02.2019 - 12.2019
Administrative Assistant
Boone County Courthouse
08.2017 - 01.2019
Resident Manager
Boone County Family Resources
05.2015 - 07.2017
Administrative Assistant
University of Missouri
03.2007 - 08.2017
Poker Room Supervisor
Isle of Capri Casino
03.2005 - 03.2007
Patient Service Representative
University of Missouri Health System
07.2002 - 03.2005
Bachelor of Science - Business Administration with an Emphasis in Marketing
Columbia College
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