AMY EDGECOMBE
Melbourne,FL
Summary
Accomplished goal driven sales professional with over 28 years of knowledge and experience in sales.
Expertly developing excellent relationships with key decision maker and business partners to support overall sales and marketing objectives. Consistently top-ranked sales professional; exceeding sales goals every year. Dedicated sales professional with outstanding social skills and professionalism that uses the best techniques to generate/maintain a positive company image. Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively.
Overview
28
28
years of professional experience
Work History
Senior Account Manager
Strategic Furniture Group
Temecula, CA
03.2019 - 02.2024
- Healthcare & Hospitality Specialist
- Developed and maintained relationships with Hospitals, Architectural Firms, Interior Designers, Dealerships and End-Users
- Managed all aspects of daily business operations to drive sales and growth. Increased customer awareness and sales of all manufactures represented in newly developed territories.
- Identified, developed and established strong relationships within the Healthcare and Hospitality markets, which at that time was a brand new market for SFG.
- Successfully managed a large territory which included San Diego County, Orange County, Riverside and the Inland Empire
- Collaborated with marketing team to create promotional materials for target customers.
- Prepared presentations for clients regarding new products or services offered.
- Developed strategies for increasing sales volume through existing clients as well as new ones.
- Attended trade shows and conferences in order to network with potential partners.
Senior Sales Executive
Midwest Office
Springfield, Illinois
01.2001 - 01.2018
- Single Point of contact for 300 National Accounts
- Top Ranked Sales Representative for 2012, 2013, 2014 & 2015 with increase of 30%
- Responsible for managing large contract furniture projects from concept to completion
- Project Manager providing work direction for the design staff, construction and installation personnel to meet the customer's requirements, schedule, and budget
- Responsible for hiring Temporary Staff during large projects, manage job postings, review resumes, conduct interviews and select
- Maintain detailed and accurate documents for proposals, bids, presentations, scheduling, and sales tracking
- Ensure a consistent customer experience through keeping customer database up to date and recording all activities, transactions, and communications with customers
- Provide Excellent Customer Service for clients resolving issues quickly and efficiently Maintained and Developed ongoing relationships with Stakeholders via phone, email and in person to better understand their needs
- Excellent written and oral communication to all levels of the organization (CEO-Managers)
- High Level of Professional and strong sense of urgency with ability to prioritize work in fast paced environments.
- Identified potential new customers through research of industry trends and competitive analysis.
- Utilized CRM to collect, organize and manage sales data and customer information.
Accountant
United Parcel Service, UPS
Springfield, Illinois
01.1996 - 01.2001
- Created and implemented media campaigns and strategic plans for the successful launch and promotion of new UPS products
- Submitted pricing requests and analyzed price quotes
- Monitored account statistics and responded to internal sales leads to identify opportunities and create sales strategies
- Applied knowledge of core business and of freight structure and operations to resolve problems, make decisions, and achieve business objectives.
Skills
- Instrumental in significantly increasing revenue and growing books of business from the ground up
- Career history of promotions into progressively larger-scoped roles
- Proven ability to communicate, collaborate and negotiate effectively with professionals at all levels
- Dedicated to identifying and leveraging opportunities to drive improvements across all areas of the sales process
- Adept at prioritizing, multitasking and allocating resources in fast-paced, ever-changing work environments
- Big-picture business strategist, with solid hands-o tactical execution skills
References
- Chandra Putnam | President | Integra, Inc. | 262.314.6904 d | cputnam@integraseating.com
- Ken Gordan | Education & Healthcare Interiors Specialist |Bluespace Interiors | 714.403.8191 d | ken@bluespaceinteriors.com
- Tracey Heimpel | National Sales Director | Stance | 877.395.2623x235 d | tracey.h@stancehealthcare.com
Timeline
Senior Account Manager
Strategic Furniture Group
03.2019 - 02.2024
Senior Sales Executive
Midwest Office
01.2001 - 01.2018
Accountant
United Parcel Service, UPS
01.1996 - 01.2001
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