Results-oriented HR professional prepared to lead division operations with focus on excellence. Proven expertise in optimizing operational efficiency and driving team success. Collaborative leader with commitment to achieving results and adapting to changing demands, leveraging strategic planning and resource management skills.
Overview
13
13
years of professional experience
Work History
Human Resources Division Manager
Pennsylvania Turnpike Commission
06.2012 - Current
Led talent acquisition strategies to enhance workforce quality and align with organizational goals.
Developed and implemented comprehensive employee engagement programs to improve retention rates.
Streamlined HR policies and procedures to ensure compliance with legal regulations and best practices.
Analyzed workforce metrics to identify trends, informing strategic decision-making for resource allocation.
Mentored HR team members, enhancing their skills in conflict resolution and employee relations management.
Facilitated training sessions aimed at leadership development and succession planning across departments.
Collaborated with executive leadership to align HR initiatives with overall business objectives for growth.
Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
Managed complex HR projects, leading to increased organizational effectiveness and collaboration.
Evaluated HR policies and procedures regularly, making recommendations for continuous improvement opportunities.
Designed employee surveys to evaluate employee satisfaction.
Streamlined recruitment processes for improved efficiency in hiring top talent.
Ensured compliance with employment laws, mitigating potential risks to the organization.
Spearheaded diversity and inclusion strategies, resulting in a more inclusive workplace culture.
Established key performance indicators, monitoring progress towards strategic human resources objectives.
Conducted thorough job analyses to develop accurate position descriptions and competency profiles.
Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
Instructed senior leaders on appropriate employee corrective steps.
Recruited top talent to maximize profitability.
Managed HRIS implementation projects, ensuring alignment with organizational goals and timelines.
Led system upgrades and optimizations to enhance user experience and data integrity.
Streamlined reporting processes by automating routine tasks, reducing manual errors and time spent on analytics.
Evaluated emerging technologies to recommend system enhancements that align with evolving business needs.
Led cross-functional teams to streamline recruitment processes and enhance candidate experience.
Managed a high-performing talent acquisition team, fostering professional development opportunities, setting performance goals, and providing continuous support for success.
Coordinated job fairs and campus recruiting events to attract top talent from diverse backgrounds.
Maintained up-to-date knowledge of employment laws and regulations, ensuring compliance throughout the recruitment process.
Conducted compensation conversations with human resources and hiring managers to foster internal and external equity.
Enhanced the efficiency of talent acquisition processes by implementing data-driven strategies and streamlining workflows.
Led training sessions for hiring managers on topics such as interviewing techniques, unconscious bias awareness, and legal considerations in the hiring process.
Implemented innovative sourcing techniques to identify passive candidates and expand talent pipelines for hard-to-fill roles.
Managed all aspects of the interview process including scheduling, conducting interviews, providing feedback, and negotiating offers with candidates.
Improved company branding efforts by developing compelling content for career websites and social media channels that highlighted organizational culture and values.
Enhanced employer brand visibility by coordinating with marketing department on targeted recruitment campaigns.
Contract Recruiter
Recruiting Caddies, LLC
09.2022 - 09.2023
Developed targeted sourcing strategies utilizing social media platforms and job boards.
Conducted in-depth interviews to assess candidate qualifications and cultural fit for diverse roles.
Collaborated with hiring managers to define job requirements and create compelling job descriptions.
Developed and executed targeted recruitment strategies to attract top talent in competitive markets.
Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Operated and maintained applicant tracking and candidate management systems.
Education
Bachelor of Science - Information Systems Management
New York University
New York, NY
12-2028
Associate of Arts - Paralegal Certificate
Pennsylvania State University
York
06-2010
Skills
Strategic planning
Business planning
Policy development
Budget administration
Excellent communication
Interpersonal skills
Operations management
Staff training and development
Document management
Applicant tracking systems
Data-driven decision making
Accomplishments
Led implementation of core HRIS systems to enhance efficiency and user experience.
Co-lead of interdepartmental taskforce focused on business operations and automation.
Developed and executed core skills and leadership training for interviewing, business process improvement, hiring, immigration law, and more.
Key member of Council on Diversity, Equity and Inclusion to ensure fairness, transparency and civility in workforce practices.
Timeline
Contract Recruiter
Recruiting Caddies, LLC
09.2022 - 09.2023
Human Resources Division Manager
Pennsylvania Turnpike Commission
06.2012 - Current
Bachelor of Science - Information Systems Management