Amy Ellsworth

Coordinates vendor participation and promotes the market on social media platforms. Helps create setup plans, assists vendors with booth setup and takedown, and fosters a positive atmosphere for both vendors and customers during market events. Supports promotional efforts for the Idaho market during the off-season, ensuring sustained engagement and interest.

Oversees all business operations, including social media management, website maintenance, and sales. Secures vendor opportunities for local events and handles all aspects of marketing and customer engagement. Ensures the brand reaches and resonates with the target audience.

Reviews claims and focuses on maintaining data accuracy, enhancing workflows, and ensuring the confidentiality of sensitive information. Manages data entry tasks and provides administrative support across various areas. Train team members as needed, participates in implementing new systems to develop more efficient processes, and contributes to improving overall customer service.

Handled phone and guest reception, mail management, and office supplies. Assisted in planning conference hotel meetings and attended all conferences, contributing to their successful operation. Monitored and recruited members, collected and deposited membership dues, and promptly responded to and resolved membership inquiries. Conducted various local errands as needed, solicited and managed vendors and exhibitors for events, and assembled, distributed, and collected board nominations and election ballots.

Operated central telephone console, routing calls and recording messages. Greeted and directed guests to appropriate offices. Provided information on agency policies, procedures, and services. Assisted with issue resolution and screened calls for staff access. Managed distribution of outgoing paperwork and monitored visitor security protocols.

Supported the Enrollment Manager in ongoing recruitment and enrollment efforts. Assisted office staff with various clerical tasks as needed. Worked with prospective students and parents to manage expectations and complete the enrollment process. Documented all contact and information concerning students and parents. Verified the accuracy and validity of application information. Performed other duties as requested.

Oversaw all aspects of general office coordination and maintained the office calendar to coordinate workflow and meetings. Assumed receptionist duties, greeted the public, referred them to appropriate staff members, answered phones, routed calls, and took messages. Resolved administrative problems by coordinating the preparation of reports, analyzing data, and identifying solutions.

Booked meetings and room reservations for guests and businesses. Organized paperwork for management according to guest and business accounts. Maintained all essential front desk equipment and supplies, and controlled guests' access to safe deposit boxes. Performed or delegated tasks such as making or confirming reservations, verifying and collecting guest payments, issuing room keys, and contacting housekeeping or maintenance when guests reported problems. Trained new employees for front desk positions.