Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Amy Emmerich

Houston,TX

Summary

A highly organized professional with comprehensive background in household management, ready to deliver exceptional service in new role. Known for ability to streamline operations, enhance resident satisfaction, and maintain high standard of cleanliness and order. Committed to fostering cooperative team environment and adapting to evolving household needs with flexibility and reliability.

Overview

32
32
years of professional experience

Work History

Program Director/ Instructor

Martial Arts USA
01.2023 - Current
  • Developed and implemented program strategies to enhance operational efficiency and participant engagement.
  • Monitored program performance metrics, ensuring alignment with organizational goals and standards.
  • Crafted training materials for staff, enhancing knowledge transfer and improving service delivery consistency.
  • Collaborated closely with executive leadership to develop strategic plans for long-term growth.
  • Delivered outstanding program results by setting clear objectives and proactively addressing potential challenges.
  • Monitored program performance to identify areas for improvement.

Administrative Assistant

Lange & Associates, LLC CPA
02.2016 - 11.2020
  • Prepared, assembled and assisted in the preparation of tax returns.
  • Handled all front end customer communications.
  • 5S entire office
  • Supported office functions that would have been done by an Office Manager in a larger firm, such as ordering, scheduling maintenance, and ensuring schedules met customer needs

Retail Associate

TJ Maxx
08.2016 - 10.2020
  • One of four employees trusted and trained Cash office duties including reconciling sales receipts, preparing deposits, and entering sales information in operating systems.
  • Ran all positions in the store, and trained others.
  • Selected for multiple special projects

Front of the House Manager, Payroll, Schedule maker, Administrative assistant, Bartender, Classroom Trainer, Wait staff, Host staff

Outback Steakhouse
09.1993 - 09.2008
  • Front of the House manager for 10 years.
  • Served as sole Certified Classroom Trainer for new hires at restaurant for 8 years.
  • Designed and maintained weekly employee work schedules for a team of 60+ over a five-year period.
  • Managed interview sessions and delivered informed recommendations.

Administrative Assistant

Hunter Specialities, inc.
01.2002 - 01.2004
  • Typed contracts and correspondence for electrical engineers.
  • Performed payroll services for contracted employees.
  • Handled all front end customer communications.

Education

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Conroe High School
Conroe, Texas

General studies

University of Wisconsin Oshkosh
Fond du Lac, Wisconsin
05.2016

Skills

  • Training
  • Tax preparation
  • Schedule maker
  • Cash office
  • Payroll
  • Customer Service
  • Organization

Awards

Outback Steakhouse Employee of the Year 1997., 3rd degree black belt in TaeKwonDo

Timeline

Program Director/ Instructor

Martial Arts USA
01.2023 - Current

Retail Associate

TJ Maxx
08.2016 - 10.2020

Administrative Assistant

Lange & Associates, LLC CPA
02.2016 - 11.2020

Administrative Assistant

Hunter Specialities, inc.
01.2002 - 01.2004

Front of the House Manager, Payroll, Schedule maker, Administrative assistant, Bartender, Classroom Trainer, Wait staff, Host staff

Outback Steakhouse
09.1993 - 09.2008

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Conroe High School

General studies

University of Wisconsin Oshkosh

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Amy Emmerich