Amy Endee
People Operations & HR
Redmond,WA
"Leadership is not a title but an approach"
Summary
As an experienced senior leader with nearly 10 years of progressive strategic and hands-on expertise in people operations, I bring a strong track record as a leader, decision-maker, and problem solver. Known for clear and effective communication paired with a strong sense of ownership, I excel at navigating complex people challenges, driving projects forward, and achieving impactful results. I combine a solid foundation in leadership and intentional design with a passion for learning, growth, and innovation. With deep business acumen and the ability to quickly adapt to new concepts and methodologies, I am committed to adding value and advancing organizational success.
What sets me apart is my ability to make HR strategies work in the real world; what sounds good in theory doesn’t always translate seamlessly into operational practice. By working closely with department heads and leadership, I make sure HR solutions are not only strategic but practical and easy to implement.
Building trust and relationships are central to how I lead. I believe in open, honest communication—even when it means having tough conversations. By prioritizing transparency and following through on my commitments, I’ve built strong relationships where people trust me when it matters most.
As a proactive and resourceful HR leader, I see myself as a true business partner who balances clear-eyed, people-focused strategies with operational realities. I’d love the opportunity to bring my experience and approach to your team.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
Strategic HR Consultant
Gaspar's Construction
11.2024 - Current
- Contribute to business and HR functions by identifying, prioritizing and building organizational behaviors, structures and processes.
- Design and deliver client-specific trainings and projects in the areas of leadership development and training.
Senior Director, Human Resources
Access To Advanced Health Institute
02.2021 - Current
- Partners with the executive team to understand and execute human resources priorities and strategies that align with business objectives.
- Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices.
- Designed and manages a continuous performance management system and updated employee accountability system
- Implements and develops operational standards, policies and procedures.
- Develops proposals and presentations for internal and external audiences.
- Evaluates hiring, firing, and promotions requests.
- Holds monthly meetings to create business plans and workshops to drive successful business.
- Reviews and analyzes reports, records and directives to obtain data required for planning department activities.
- Drives employee engagement through manager and leadership training
- Administers employee benefits; drives annual renewals, and recommends best options
- Reviews payroll; processes payroll changes
- Serves as 401(k) Plan Administrator and oversees annual audits
- Maintains HRIS system and confidential employee files; creates ad hoc reports for management and leadership
- Manages the staffing process and employee lifecycle, including recruiting, onboarding, and processing employee changes
- Provides consultation in the areas of employee relations, organizational development, coaching, and conflict management
- Designs and champions DEI strategy and initiatives; head of DEI Advisory Panel
- Handles workplace investigations, disciplinary, and termination procedures
- Maintains compensation program; monitors performance evaluation program and revises as necessary
- Assesses the need for training and designs and implements training programs accordingly
- Responsible for compliance obligations, such as Affirmative Action Plan, filing EEO-1 report, L&I claims, and other records, reports, and logs
- Identifies and recommends areas of improvement to HR standard operating procedures
- Plays a key role in internal communications, recognition programs, employee morale efforts, and supporting Executive Leadership initiatives throughout the organization.
- Provides strong leadership to enhance team productivity and morale.
- Manages large-scale projects and introduces new systems, tools, and processes to achieve challenging objectives.
- Directs hiring and onboarding programs for new employees.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Fosters cross-functional relationships to connect managers and employees and improve overall efficiency.
- Oversees the design and delivery of learning and development initiatives including leadership, soft skill, and technical training programs to maximize employee growth opportunities.
- Streamlines HR operations by consolidating systems, automating processes, and improving overall efficiency.
Human Resource Director
Waialae Dental Care & Dental Care of Pearlridge
07.2019 - 11.2020
- Led multi-location HR Department for successful dental practices; promoted from HR Manager to HR Director with progressive responsibilities
- Supported company growth and success by continually aligned HR strategy with business goals
- Drove organizational performance through employees as well as identified issues and recommended solutions
- Coached management team on employee performance issues, total rewards, crucial conversations, policy interpretation, and terminations, which resulted in improved employee retention and experience
- Improved hiring selection and reduced candidate drop-ff by revamping onboarding and creating effective new hire training programs
- Successfully implemented department-wide process improvement measures, cutting down on waste and errors
- Improved company compliance by implementing corrective actions, thus ensuring the organization and employees are protected
- Managed employee benefits (FMLA, health, Flex, 401k, worker’s comp, unemployment claims, state disability)
- Formulated significant policies and audits to reduce payroll errors
- Generated employee handbook and policies to support company goals while following state and federal regulations
- Mitigated employee regulatory complaints by assisting managers with termination risk analysis
- Ethically conducted employee investigations and assisted legal team with EEOC claims
- Maintained provider licenses and insurance credentialing
- Continually navigated change management efforts which improved employee experience and culture.
- Processed employee claims involving performance issues and harassment.
- Streamlined HR processes for increased efficiency and improved service delivery.
- Established onboarding procedures to facilitate smooth transitions for new hires into the organization.
- Collaborated cross-functionally with other department leaders to align HR strategy with overall business objectives.
- Managed benefits administration, ensuring cost-effective coverage options for employees while staying within budget constraints.
Human Resource Generalist/Compliance
Intellectual Services, LLC
02.2016 - 05.2019
- Bought out by Vigor Services, LLC), -of-One for a fast-growing business management company; 11 locations in 9 states
- Benefits selection and administration (401(k), Health, Group Life, Long-Term Disability)
- Created, implemented, and interpreted Company policies
- Significantly reduced recruiting costs by using SEO and enhancing job descriptions
- Researched and implemented HR training (harassment, workplace violence, ethics, etc)
- Selected and rolled out ADP Human Resources and Time Attendance HRIS and payroll system
- Researched and provided leadership guidance on employment law, compliance, and regulation
- Applied for and maintained over 100 professional licenses (MD, ND, PA, PharmD, Pharmacy), including federal DEA and State Controlled Substance registrations and 40 business licenses
- Improved succession plan success by designing manager-in-training curriculum.
- Delivered high-quality work consistently, exceeding performance objectives regularly.
- Implemented cost reduction strategies, resulting in significant savings for the department.
- Evaluated process inefficiencies and recommended improvements to management for increased effectiveness.
- Managed multiple priorities successfully, meeting tight deadlines without sacrificing quality of work.
Case Manager/Public Health Educator
Waikiki Health
05.2014 - 02.2016
- Facilitated educational groups on HIV, Hepatitis, and STDs for up to 75 people
- Provided confidential HIV and HCV testing, counseling, and referrals to community resources, which redacted disease transmission on the island
- Effectively managed 20+ caseload of individuals who tested positive while in drug treatment, which includes linking to care and resources, completing assessments, providing support, and creating treatment plans
- Successfully handled confidential, proprietary, and consumer health information
- Maintained beneficial working relationships and community partnerships with over 20 facilities
- Created and improved educational materials
- Submitted monthly reports to the Department of Health.
Education
Master of Arts - Marriage And Family Therapy
01.2016 - 05.2019
Bachelor of Arts - English
Skills
- Management & leadership skills: Impact & influence Highly Proficient
- Recruiting Highly Proficient
- HR: Compensation & benefits Highly Proficient
- Attention to detail Highly Proficient
- Management & leadership skills: Planning & execution Highly Proficient
- Supervisory skills:
- Interpersonal skills Highly Proficient
- Verbal communication Expert
- Benefits Programs
- EEO Understanding
- Contract Negotiation
- HR analytics
- Diversity and inclusion
- Employee relations
- Organizational development
- Recruitment strategies
- Benefits administration
- HR technology
- Talent management
- Onboarding programs
- Internal communications
- Compensation design
- Career development
- Workforce planning
- Executive compensation
- Succession planning
- Retention strategies
- Employment law
- Leadership coaching
- Employee engagement
- Training leadership
- Strategic planning
- Exit interviews
- Training development
- Talent acquisition
- Payroll coordination
- Policy implementation
- Legal compliance
- Job analysis
- Program development
- Performance appraisal
- HRIS management
- ADA compliance
- Affirmative action
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
Certification
- SHRM - Senior Certified Professional (SCP); SHRM
- Master Certification in Human Resources Management; Villanova University
- Diversity & Inclusion in the Workplace; ESSEC Business School
Accomplishments
🎯Reduced Employee Turnover: Decreased turnover from 39% to 10% within a year and achieved 0% voluntary turnover during 'The Great Resignation.'
🎯Increased Pay Equity: Developed compensation policy, with pay grades, eliminating pay inequities.
🎯Improved Performance: Designed branded performance management program, resulting in goal-setting for 98% of staff.
🎯Achieved Payroll Savings: Engineered organizational changes, resulting in $1.6M payroll savings.
🎯Trusted Advisor: Thought partner and coach to C-Suite executives and leaders at all levels, enhancing team efficiency and driving culture.
Work Preference
Work Type
Full TimeContract WorkLocation Preference
HybridImportant To Me
Company CultureHealthcare benefits401k matchPaid sick leaveCareer advancementPersonal development programsMy Professional Areas of Passion
- Leadership
- Accountability
- Ownership
- Development
- Respect and Integrity
- Saying the hard things
- Feedback
- Keeping your word
Timeline
Strategic HR Consultant - Gaspar's Construction
11.2024 - Current
Senior Director, Human Resources - Access To Advanced Health Institute
02.2021 - Current
Human Resource Director - Waialae Dental Care & Dental Care of Pearlridge
07.2019 - 11.2020
Human Resource Generalist/Compliance - Intellectual Services, LLC
02.2016 - 05.2019
Argosy University - Master of Arts, Marriage And Family Therapy
01.2016 - 05.2019
Case Manager/Public Health Educator - Waikiki Health
05.2014 - 02.2016
Indiana University Purdue University - Bachelor of Arts, English
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