Experienced Media Manager with a demonstrated history of working in the retail industry. Strong marketing professional skilled in managing Paid Social, Paid Search, Affiliate, Display, SMS and Email.
Overview
14
14
years of professional experience
Work History
Paid Media Manager
Maurices
09.2015 - Current
Provide oversight, manage digital media campaigns, and aid in the creation of paid digital content and marketing initiatives
Oversee various marketing channels: Paid Social, Paid Search, SMS, Affiliate & Display including platforms such as Meta, Pinterest, Tiktok, Snapchat, Google, Bing etc
Able to prioritize strengths of each channel to effectively support ongoing campaigns
Manage agency relationships to maximize return on investment and resources
Provide prioritization, budgets and strategic initiatives
Identify testing opportunities, analyze, and optimize digital initiatives to ensure they achieve defined KPIs and marketing objectives
Coordinate and assist on special projects within Marketing and Media teams.
Collaborated with creative teams to produce engaging content tailored to target demographics.
Stayed current on industry trends and emerging technologies to ensure the company's competitive edge in the marketplace.
Supervised online and offline ad campaigns, reporting on results.
Oversaw company media budget, increasing cost efficiency and sales.
Ecommerce Marketing Coordinator
Maurices
01.2014 - 09.2015
Lead email and SMS programs through partnership with creative, content and agencies
Assist with digital media in partnership with marketing agencies
Test and analyze to ensure campaigns are exceeding goals.
Developed visually engaging marketing materials to support product launches and promotions.
Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
Managed CRM database to maximize customer outreach efforts and strengthen client relationships.
Ecommerce Customer Service Manager
Maurices/Dressbarn
10.2010 - 01.2014
Managed maurices.com customer service and dressbarn.com customer service teams starting at the time of the website launches
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
Facilitated clear communication between departments, ensuring seamless resolution of customer concerns in a timely manner.