Amy Farnsworth

* Assists in the management and implementation of all aspects of the housing authority for specific functions of the housing authority as assigned by the Executive Director, and/or the Housing Authority Board of Commissioners;

* Assists in planning and implementing housing operating procedures;

* Assists in preparation and maintenance of operating budgets;

* Assists in policy formulation, analysis and program evaluation;

* Assists in the monitoring and evaluation of compliance with the housing authority policies and procedures and HUD/Agency occupancy standards;

* Assists with and prepares reports for the housing authority Board, HUD or other governmental agencies;

* Keeps informed on regulations, legislation and innovations in the field of public housing

* Assumes the duties and responsibilities of the Executive Director in his absence;

* Represents the Authority at public meetings and conferences and attends meetings of housing -related professional groups;

* Participates in the selection, guidance and discipline of staff. Delegates duties to subordinates;

* Responds to, explains, defines, defends and resolves issues pertaining to the Authority's programs, policies, and activities. Negotiates and resolves sensitive and controversial issues. Advises Executive Director on necessary actions, problems or requirements.

* Planned, organized, prioritized, assigned, reviewed, and evaluated work for staff engaged in housing or related activities and services;

* Referred and related with applicable outside agencies as needed;

* Assisted staff in resolving complex cases;

* Prepared statistical reports for internal use and to meet HUD requirements;

* Reviewed, approved or recommended approval of employee work schedules, time cards, requests for vacation, sick leave, overtime and leaves of absence;

* Trained, counseled, developed and motivated employees in appropriate work procedures, standards, practices, and behavior;

* Reviewed and interpreted regulations, policies, and procedures for subordinate staff;

* Prepared and maintained a variety of correspondence, reports and records related to the activities of the programs;

* Provided feedback and performed regular performance evaluations for staff members;

* Conducted activity related issuance and leasing of Housing Choice Vouchers.

* Processed lease and residency documentation, PIC information, and all other duties associated with initial/continues leasing;

* Verification of family's income, composition, medical and child care expenses for comparability to the income limits as determined by the Department of Housing and Urban Development at the time of initial residency and at regular or interim reexaminations;

* Followed through with investigations of program violations complaints;

* Monitored of all vacancy related accounts receivables and bad debts;

* Provided and maintained appropriate forms, as needed;

* Worked patiently, professionally, and cooperatively with residents and staff to provide a high quality of customer services;

* Coordinated Homecrest Manor events;

* Coordinated marketing and advertising, as needed.

* Recruit and enroll FSS participants of the Pubic Housing Program by completing the Contract of Participation;

* Interview participants and conduct a comprehensive assessment of their needs and level of functioning;

* Provide assessment services, client referral, comprehensive case management, and supportive services;

* Establish case plans. Develop schedules of the timetables for the provision of services. Monitors participant progress on an ongoing basis;

* Coordinate the daily operations of Self-Sufficiency Programs in compliance with regulations, funding expectations, and agency policies;

* Develop and maintain a network of education, training, mental health, substance abuse, economic development, and other supportive services;

* Develop an Action Plan for each participant and support program participants in their efforts to secure employment, training, and education by defining goals that are clear and measurable while meeting time limits as set by the FSS Contract of Participation;

* Terminate services when case objectives have been obtained;

* Investigate violations and counsel clients who do not comply with self-sufficiency program requirements;

* Prepare reports and summaries of participant data.

* Management of seven Section 8/202 housing projects for the elderly and disabled;

* Direct supervision of all onsite property managers and maintenance staff;

* Processing of all tenant eligibilities and continued occupancy i.e., move ins, move outs, annual recertifications, and interim recertifications;

* In charge of HUD inspections , REAC and Management and Occupancy Reviews;

* Processed all monthly vouchers to Assisted Housing Corporation for payment of subsidy to the projects.

* Promoted sales of properties through advertisements, open houses and online advertising platforms;

* Compared properties with similarly sold properties to determine competitive market prices;

* Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets;

* Wrote listings detailing and professionally highlighting property features to increase sales chances;

* Consulted with client to ensure fiduciary service of real estate transaction, from initial contact through contract to close, and provide advice on market conditions, prices, and mortgage options;

* Developed expert knowledge of real estate best practices, market standards, mortgage financing, neighborhoods, schools, and other considerations for buying and selling.