Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Fastnacht

Council Bluffs,IA

Summary

Experienced Dental Assistant with a proven track record at South West Orthodontics, focused on elevating patient care and support. Expertise in equipment sterilization and patient relations ensures high standards of infection control and compassionate chair-side assistance. Committed to ongoing education, consistently implementing the latest practices in dental health and patient services.

Overview

8
8
years of professional experience

Work History

Dental Assistant

South West Orthodontics
Council Bluffs, IA
03.2024 - 09.2024
  • Ensured compliance with infection control policies and procedures.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
  • Helped maintain inventory levels of all dental supplies used in day-to-day operations.
  • Sterilized instruments according to established guidelines and protocols.
  • Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
  • Laid out dental instruments and equipment before procedures.
  • Kept track of treatment information in patient records.
  • Sterilized dental equipment using automatic washers to prevent cross contamination.
  • Documented patient records during procedures and added notes taken to treatment chart.
  • Instructed patients about postoperative instructions prescribed by their dentist.
  • Cleaned and polished removable dentures, brackets, wires and other appliances.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Updated patient records with new data and treatment information.
  • Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
  • Checked with participants throughout procedures to help alleviate anxiety.
  • Educated patients on proper oral hygiene techniques and habits.
  • Maintained a neat, clean and organized environment throughout the office.
  • Took digital X-rays of teeth using radiographic equipment.
  • Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
  • Documented patient records with procedures performed and added notes taken to charts.
  • Prepared patients by explaining scheduled treatments and potential side effects.
  • Established clean, sterile and welcoming environment for patients.
  • Selected and prepared tools used for procedures by sanitizing and arranging.
  • Greeted patients upon arrival at the office and escorted them to an examination room.
  • Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
  • Educated patients on treatment procedures and post-procedure home care.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Completed routine maintenance and repair.
  • Completed day-to-day duties accurately and efficiently.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Maintained updated knowledge through continuing education and advanced training.

Dental Assistant

New Image Dentistry - A. Allen Blourchian, D.D.S
Council Bluffs, IA
01.2024 - 03.2024
  • Ensured compliance with infection control policies and procedures.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
  • Helped maintain inventory levels of all dental supplies used in day-to-day operations.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Sterilized instruments according to established guidelines and protocols.
  • Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
  • Briefed patients on dental procedures and payment plans to help make informed decisions.
  • Laid out dental instruments and equipment before procedures.
  • Fabricated temporary crowns or bridges from impressions taken by the dentist.
  • Kept track of treatment information in patient records.
  • Performed basic laboratory tasks, such as pouring impressions and trimming models.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
  • Sterilized dental equipment using automatic washers to prevent cross contamination.
  • Documented patient records during procedures and added notes taken to treatment chart.
  • Instructed patients about postoperative instructions prescribed by their dentist.
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
  • Updated patient records with new data and treatment information.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Created and fit dental appliances for patients. adjusting as necessary.
  • Educated patients on proper oral hygiene techniques and habits.
  • Maintained a neat, clean and organized environment throughout the office.
  • Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
  • Took bitewing, panoramic and occlusal X-rays and prepared for dentists to review.

Dental Assistant

My Pediatric Dentist
Council Bluffs, IA
06.2020 - 10.2023
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs
  • Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices
  • Educated patients on proper oral hygiene techniques and habits
  • Maintained a neat, clean and organized environment throughout the office
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records
  • Took digital X-rays of teeth using radiographic equipment
  • Sterilized instruments according to established guidelines and protocols
  • Kept accurate records of dental treatments provided for each patient's visit
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums
  • Conducted dental cleanings and checked teeth for cracked fillings
  • Applied protective coating of fluoride to teeth during dental procedures

Server

Longhorn Steakhouse
Council Bluffs, IA
03.2019 - 06.2020
  • Greeted guests and provided menus
  • Provided excellent customer service to ensure satisfaction
  • Assisted in training new servers
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods
  • Prepared drinks according to standard recipes
  • Took orders from customers accurately and in a timely manner
  • Checked food before serving it to customers
  • Delivered food orders promptly and courteously
  • Monitored dining room for cleanliness and proper set-up at all times
  • Responded efficiently to guest inquiries and complaints in a professional manner
  • Ensured that each guest was served courteously, quickly, and efficiently
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment
  • Performed opening and closing duties such as setting up the dining area, restocking supplies
  • Handled money transactions accurately while following company procedures for handling cash payments
  • Provided exceptional service to high volume of daily customers
  • Operated POS terminals to input orders, split bills and calculate totals
  • Displayed enthusiasm and knowledge about restaurant's menu and products
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
  • Addressed complaints to kitchen staff and served replacement items
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification
  • Trained new employees to perform duties
  • Stocked service areas with supplies during slow periods

CNA/Med Aid

Hansen House
IA
02.2017 - 03.2019
  • Provided assistance with activities of daily living, including bathing, dressing and grooming
  • Assisted patients in ambulation and transfers using proper body mechanics
  • Performed vital sign assessments, such as taking blood pressure and temperature
  • Documented patient care services by charting in designated areas
  • Reported changes in patient conditions to registered nurse or physician
  • Answered patient call lights promptly and responded to requests appropriately
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately
  • Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times
  • Assisted with range of motion exercises and other rehabilitative activities per physician orders
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures
  • Utilized appropriate safety measures when handling hazardous materials or waste products
  • Monitored food intake and output as directed by nursing staff
  • Demonstrated excellent customer service skills when interacting with patients, families and guests
  • Participated in educational programs designed to improve knowledge of health care practices
  • Provided emotional support to family members during difficult times
  • Educated patients on self-care techniques that would help them maintain their independence
  • Ensured compliance with HIPAA regulations regarding confidentiality of information
  • Administered medications under supervision of a licensed nurse
  • Recognized signs, symptoms of abuse, neglect and reported them per policy
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers
  • Helped residents walk with or without self-help devices
  • Assisted residents in preparing for activities and social programs
  • Exhibited compassionate care and communication regarding issues surrounding death and dying
  • Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals
  • Communicated with patients to determine feelings, need for assistance or social and emotional support
  • Documented and reported observations of patient behavior, complaints or physical symptoms to nurses
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds

Education

Some College (No Degree) - Dental Hygiene

Iowa Western Community College
Council Bluffs, IA

Skills

  • Inventory Management
  • Equipment Sterilization
  • Dental Assistant
  • Patient Relations
  • Instrument preparation
  • Radiography safety
  • Instrument selection
  • X-ray processing
  • Professionalism and etiquette
  • Dental terminology
  • Patient records gathering
  • Digital X-ray proficiency
  • Patient relations
  • Dental material handling
  • Infection control procedures
  • Continuing education commitment
  • Disinfecting rooms and equipment
  • Patient education
  • Dental staff assistance
  • OSHA regulations
  • Appointment scheduling
  • Taking X-rays
  • Teeth cleaning assistance
  • Chair-side support
  • Data confidentiality measures
  • Sanitation protocols
  • Chairside assistance
  • HIPAA compliance
  • Dental hygiene
  • Patient services
  • Stress management techniques
  • Equipment sterilization
  • Oral health education
  • Treatment room breakdown
  • Complex Problem-solving
  • Cross-training capabilities
  • Strong manual dexterity
  • Pediatric dental care
  • Sterilization techniques
  • Impression taking skills
  • Exam room setups
  • Infection control proficiency
  • Orthodontic procedure support
  • Strong writing and verbal skills
  • Patient scheduling
  • Oral healthcare

Timeline

Dental Assistant

South West Orthodontics
03.2024 - 09.2024

Dental Assistant

New Image Dentistry - A. Allen Blourchian, D.D.S
01.2024 - 03.2024

Dental Assistant

My Pediatric Dentist
06.2020 - 10.2023

Server

Longhorn Steakhouse
03.2019 - 06.2020

CNA/Med Aid

Hansen House
02.2017 - 03.2019

Some College (No Degree) - Dental Hygiene

Iowa Western Community College

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Amy Fastnacht