Amy Clark
Port Charlotte,FL
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
16
16
years of professional experience
Work History
Localization Manager
BBK WORLDWIDE, LLC
01.2011 - 01.2024
- Manage the localization department of up to 10 individuals
- Researching market trends; consulting with clients and key stakeholders to create a localization strategy outlining the scope, objectives, budget, timelines, and deliverables
- Execute localization of materials and internal operational procedures required to complete and deliver translation that accurately reflect messaging, content, and communications needs in a variety of media types
- Coordinating and managing translators, freelancers, content experts, and internal departments, including training
- Provide project management and direction to ensure teams have a clear understanding of timelines, risks, escalation paths, and roles/responsibilities
- Creation of budgets, purchase orders and invoicing
- Manage and maintain relationships with trusted vendors and linguists, alongside internal team members and final reviewers to produce an efficient translation workflow
- Triage of, and assistance with response to client, vendor, and linguist inquiries
- Plan, schedule, track and monitor project milestones, deliverables, schedules, and budget using appropriate software tools
- Utilize the scope of work and budget to review and monitor translation costs; adjusting them to stay within the allocated budget
- Consult with product development, marketing, and legal teams to ensure the localizations aligns with the company's goals and complies with legal translation requirements and regulations
- Arrange quality control of the localized product to ensure its adherence to predefined criteria
- Localization testing to ensure it is accurate, culturally appropriate, and SEO-optimized
- Measure localization ROI, collect user feedback and adjust the content or localization strategy accordingly
- Manage and retain all client specific (TMs), Translation Memories for leveraging previously translated content
- Process document creation, mockups, process flow documentation
- Financial analyses, preparing performance reports and presentations
Senior Localization Project Manager
GlobalVision
01.2008 - 01.2011
- Lead the planning and implementation of localization projects
- Defining project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders
- Developing project plans and schedules, and effectively communicating them to team members and stakeholders
- Liaising with translators and other linguistic professionals to ensure accurate and culturally appropriate localization
- Monitoring and reporting project progress, problems, and solutions to stakeholders
- Maintaining awareness of new tools and technologies in the localization industry
- Managing the financial aspects of localization projects, including budgeting, cost tracking, and invoicing
- Ensuring quality control throughout the project’s life cycle
- Facilitating communication and cooperation among team members from different cultural backgrounds and locations
- Implementing crisis management and risk mitigation strategies for localization projects
- Coordinating with third-party vendors and service providers
- Financial analyses, such as preparing performance reports and presentations
- File relations, data flow process, report creation, and data analysis
- Process document creation, mockups, process flow documentation
- Creation of multiple reports/lists for internal departments, providing summary and list reports including calculations, percentages, pivot tables and charts
- Collaborated with global teams to ensure consistency across localized content while maintaining cultural relevance.
- Managed cross-functional teams for successful delivery of localized products and services.
- Conducted post-project evaluations to identify areas of improvement for future initiatives, leading to continuous process enhancements.
- Enhanced localization workflow efficiency by implementing project management tools and processes.
- Established strong relationships with language service providers, negotiating contracts that benefited both parties financially and logistically.
- Provided regular updates to stakeholders regarding project status, milestones achieved, and potential risks or delays.
- Mentored junior team members, enhancing their skills in localization project management and contributing to overall team success.
- Developed comprehensive project timelines to monitor progress and adjust resources as necessary for on-time delivery.
- Improved quality assurance processes, leading to a significant reduction in translation errors.
Education
Bachelor’s Degree -
University of South Florida
Tampa, FL01.2003
Associate’s Degree -
Manatee Community College
North Port, FL01.2001
High School Diploma -
Venice High School
Venice, FL01.1999
Skills
- Smartsheet / JIRA / CAT Tools
- MS Office
- Translation Management
- Process Improvement
- Project Planning / Budget Management
- Strategic Planning
- Cross-Functional Teamwork
References
Available Upon Request
Timeline
Localization Manager
BBK WORLDWIDE, LLC
01.2011 - 01.2024
Senior Localization Project Manager
GlobalVision
01.2008 - 01.2011
Associate’s Degree -
Manatee Community College
High School Diploma -
Venice High School
Bachelor’s Degree -
University of South Florida
Similar Profiles
Ali AhmedAli Ahmed
Team Leader Sales & customer Service at BBK ( Bank of Bahrain and Kuwait )Team Leader Sales & customer Service at BBK ( Bank of Bahrain and Kuwait )
Kavitharan NadesamoorthyKavitharan Nadesamoorthy
Accountant at BBK Partnership (PVT) LtdAccountant at BBK Partnership (PVT) Ltd
Vincent HulVincent Hul
HVAC Technician at BBKHVAC Technician at BBK