Summary
Overview
Work History
Education
Skills
Timeline
Generic

AMY FAYE

Lacombe ,LA

Summary

Proven Office Manager with a track record of enhancing productivity and streamlining operations at Delta Construction Utility. Excelled in office administration and staff management, significantly improving team efficiency. Skilled in customer relations and document management, adept at fostering positive vendor relationships and maintaining meticulous financial records. Demonstrates exceptional organizational and communication abilities. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

24
24
years of professional experience

Work History

Office Manager

Delta Construction Utility
05.2021 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Managed office operations while scheduling appointments for department managers.
  • Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
  • Resolved financial discrepancies and customer billing issues with timely attention.
  • Prepared and submitted monthly, quarterly and annual financial statements to inform decision-makers.
  • Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
  • Utilized company's accounting systems to review reports and prepare assessments.
  • Maximized cash flow through optimal billing and collection processes.
  • Coordinated with vendors and suppliers to facilitate timely payments.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.

Teacher Intern

Home School Cottage
08.2014 - 05.2021
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Promoted a positive learning environment with clear expectations, consistent discipline, and effective classroom management techniques.
  • Enhanced student understanding by implementing creative activities and interactive teaching methods.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
  • Reviewed students' classroom assignments, homework and tests to evaluate knowledge of subject material and assign grades.

Secretary

Cuttin Loose Hair Salon
10.2000 - 08.2014
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Maintained electronic filing systems and categorized documents.

Education

Associate of Applied Science - General Studies

Delgado Community College
New Orleans, LA
12.2014

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Excellent multi-tasking ability
  • Data Entry
  • Customer Relations
  • Employee Supervision
  • Staff hiring
  • Human Resources
  • Billing
  • Scheduling and calendar management
  • Administrative Support

Timeline

Office Manager

Delta Construction Utility
05.2021 - Current

Teacher Intern

Home School Cottage
08.2014 - 05.2021

Secretary

Cuttin Loose Hair Salon
10.2000 - 08.2014

Associate of Applied Science - General Studies

Delgado Community College
AMY FAYE