Summary
Overview
Work History
Education
Skills
Accomplishments
Consultingexperience
Additionalprofessionaldevelopment
Recentcommunityservice
Professionalcompetencies
Timeline
Generic
Amy Feucht Hogarth

Amy Feucht Hogarth

Summary

A highly skilled senior-level administrator with an extensive background in the development of creative programs that provide clients with outstanding personal and clinical care. An accomplished, team-oriented and dedicated professional with demonstrated abilities in program and finance management. Proven ability to recruit, guide and inspire outstanding employees. Successful record of fundraising through grant writing and other strategic activities. Demonstrated expertise in establishing and maintaining long-term partnerships and relationships with individuals and organizations of diverse cultures. An innovative, articulate communicator and strategic thinker, equipped with excellent troubleshooting skills essential to identifying problems and implementing cost-effective solutions. Accomplished Agency Director experienced in running successful operations. Knowledgeable about recruiting and training employees, developing business plans and administering finances. Solid interpersonal, program management, and leadership skills developed over 20+ years of progressive non-profit experience. Goal-driven Agency Owner offering 20 years of experience generating business, acquiring customers and meeting demanding sales objectives. Knowledgeable about personal lines, commercial products and financial services.

Overview

29
29
years of professional experience

Work History

Agency Director of Recruitment & Equity Inclusion Culture

Wayside Youth and Family Support Network
01.2015 - Current
  • Coach leaders on best practices for hiring talent aligned with position qualifications and organizational needs
  • Create strategy design and execution for 'next practice' talent acquisition and recruitment
  • Elevate skills and effectiveness of internal recruitment and hiring managers to source, screen and hire the right talent including a focus on diversity candidates
  • Partnering on employee onboarding with Talent and Workforce Development and HRVP business leads to create and sustain an effective process with success measures
  • Identify, build and sustain technology for best practice talent acquisition and recruitment
  • Co-Lead a Diversity, Equity & Inclusion initiative where initially 18% of staff reported feeling completely unprepared to have courageous conversations
  • As of June 2020, 0.4%, report that 93% of staff report they are more prepared to engage in courageous conversations about antiracial and anti-oppression
  • Managers of color now comprise 34% of managers up from 27%
  • We have decreased turnover of staff of color from 38% to 27%
  • Through this process we have developed Identify and ensure the use of sourcing strategies for diverse candidate audiences
  • Show accountability by building and reporting on measures and outcomes for continuous improvement in recruitment processes, hiring decisions and quality of hire
  • Position talent acquisition to provide positive candidate experiences and a sustainable pipeline of talent for key positions
  • Responsible for the following goals on the Wayside strategic plan: Wayside will expand our ability to service diverse populations by increasing bilingual and bicultural capacity across all programs
  • Develop our expertise and clinical staff to be a significant resource for LGBTQ youth and families.

Clinician for LGBTQI Youth & their families

Wayside Youth and Family Support Network
01.2015 - 01.2018
  • Deliver in-home or in-office services to LGBTQI youth clients and their families
  • Provide therapeutic interventions to the identified client to enhance and foster the client's optimal functioning and interactions in the home and community
  • Educate and intervene with best practice for LGBTQI youth in offering affirming space and techniques for positive self-regard
  • Work cooperatively with treatment team members and the family in the provision of services to meet the goals developed in the Person-Centered Plan.

Project Director Full-Service Community Schools

Family Service Rhode Island
01.2014 - 01.2015
  • Advanced the Providence Full-Service Community Schools Initiative through identifying funding opportunities
  • Prepared funding applications and maintained sustainability with partner agencies and the Providence School District
  • Created and monitored performance management strategies for student and family outcomes, promoting shared accountability between partners and schools
  • Oversaw and convened the Evaluation Advisory Board use of Youth Services data
  • Created strategies based on the goals of school improvement and benchmarks set by the partners of Full-Service Community Schools
  • Established and maintained relationships between Children's Youth Cabinet, Providence School District, Dorcas International, Capitol Good Fund, YMCA, and Family Service Rhode Island to advance the Full-Service Schools initiative.

Director of Regulatory Compliance

Family Service Rhode Island
01.2014 - 01.2014
  • Performed a broad spectrum of duties related to monitoring and administering all activities ensuring regulatory compliance for a large non-profit full-spectrum social service agency
  • This position was located within the Quality Management Department, which provides consultation and support to a wide range of social service programs
  • Prepared agendas, coordinated meetings, provided necessary resources and education on the Council on Accreditation (COA) process
  • Presented pertinent information on COA expectations and timelines at meetings with all levels of agency management and employees
  • Reviewed accreditation deliverables for quality and assigned areas of improvement as necessary to ensure the agency meets standards stipulated by accreditation guidelines
  • Conducted meetings with senior leaders to ensure work plans are being followed and the agency is and program/departments were on track to meet accreditation deliverables and timelines
  • Conducted trainings related to the accreditation process
  • Maintained organization of over 1,000 documents from various programs and departments
  • Oversaw quality standards and uploaded documents to online system according to guidelines established by the accrediting organization
  • Coordinated, facilitated and oversaw all preparation for site visits from accrediting body representatives.

Director of Operations

Nickerson Community Center
01.2013 - 01.2014
  • Managed the health, welfare and safety of children and adolescent clients of Veterans Programs, Afterschool Programs, Food Bank and Clothing Bank including a Supportive Housing Program serving families who were once homeless
  • Managed all residential business operation functions including finance, administration and HR functions with a $2 million budget
  • Identified and engaged all new business development ventures by evaluating, planning, and cost benefit analyses, scheduling, ensuring efficiency within budget requirements, resource allocation, strategic and tactical planning
  • Launched and cultivated productive relationships with client referral sources including the Rhode Island Department of Children and Family Housing Authority, Urban Arts, PASA
  • Provided innovative support solutions for clients and oversaw positive collaboration with the Providence School System
  • Provided professional insight and direction as a strategic member of the Agency Leadership Team with responsibility for oversight of business operation functions including finance, administration, and HR
  • Envisioned with a consultant Nickerson Community Center website and logo creating more up to date branding.

Vice President

Child and Family
01.2009 - 01.2011
  • Managed the health, welfare, and safety of children and adolescent clients of 13 COA accredited Residential Treatment Programs including a Supportive Housing Program serving women and their children who were once homeless
  • Managed all residential business operation functions including finance, administration and HR functions with a $5 million budget
  • Identified and engaged all new business development ventures by evaluating, planning, risk assessment and cost benefit analyses, scheduling, ensuring efficiency within budget requirements, resource allocation, strategic and tactical planning
  • Launched and cultivated productive relationships with client referral sources including the Rhode Island Department of Children and Family, foundations for the homeless, veteran's associations, East Bay school systems, Newport County non-profit partners and Newport county business owners
  • Provided professional insight and direction as a strategic member of the Agency Leadership Team
  • Collaborated with Salve Regina University to secure Father Gregory Boyle, Director of Homeboy Industries, as a keynote speaker for an event.

Residential Intake Director

Wayside Youth and Family Support Network
01.2009 - 01.2009
  • Launched the Residential campus increasing census, resulting in 84% increase in the first 6 months of opening
  • Developed and managed the health, welfare, education (Residential Day School) and safety of adolescent clients of this COA accredited 14 acre campus
  • Directed all residential business operation functions including finance, administration and HR functions for 200+ clients
  • Managed all business development by evaluating, planning, risk assessment and cost benefit analyses, scheduling, ensuring efficiency within budget requirements, resource allocation, and strategic and tactical planning for all new business development ventures
  • Developed a system to track overtime costs in residential programs, creating a relief pool that saved the agency $100k in overtime costs
  • Built strategic relationships with hospitals and other service providers to increase census and set tone of positive service for a residential campus
  • Researched best practice for GLBTQQ youth in residential care and innovated safe healthy services specific to this underserved population allowing Wayside to be the first residential campus in Massachusetts to specifically serve transgender youth population under the best practice guidelines listed by Child Welfare League of America
  • Designed a highly effective business and marketing plan that enhanced the branding, image and reputation of the program
  • Generated ongoing public relations commitments and marketing efforts
  • Built strategic relationships working closely with media relations to ensure the appropriate key talking points were communicated to the media and policy makers as well as stakeholders
  • Identified fundraising opportunities including all aspects of an annual fundraising gala event and committee organization
  • Teamed with others to implement a capital campaign to raise $12 million dollars to build campus' main building
  • Developed and cultivated productive relationships with client referral sources including Department of Children and Family in Massachusetts, Maine, and Connecticut, Department of Mental Health, Framingham Police Department, Framingham Town Manager, Framingham Neighborhood Association and Psych Emergency services across the state of Massachusetts
  • Managed the logistics of mergers with other residential programs, of major building renovations and of campus capital projects.

Program Director

Wayside Day Center
01.2007 - 01.2009
  • Coordinated full spectrum of partial hospitalization program, providing services to approximately 30 adolescents
  • Provided efficient administration of $1 million budget and provided strategic direction to multidisciplinary staff team including a clinical psychiatrist, psychologists and educators, and a milieu of other staff members
  • Initiated and led highly successful education programs including seminars and public speaking on topics including GLBTQ Youth, Crisis Prevention and Understanding Youth with Trauma at NAMI (National Association of Mentally Ill), psychiatric emergency facilities, and the Framingham Police Department
  • Acquired the opportunity to represent Wayside at two major conferences: the Child Welfare League and Council on Accreditation (COA)
  • Lead Diversity Committee in charge of promoting issues of cultural, sexual, and gender identity via oversight of three large residential trainings one with Charlie Applestein author of 'No Such Thing as A Bad Kid'.

Program Director, Summer Program

Wayside Day Center
01.2007 - 01.2008
  • Developed and Implemented all aspects of hiring and operation of a Girls Summer Program serving an additional 20 clients in addition to performing tasks as Program Director.

Program Director

Harbinger House (Edgell, now part of the Wayside Campus)
01.2003 - 01.2007
  • Administered $1 million budget for a non-profit agency and implemented training on nonviolent crisis intervention, boundaries, and strength-based interventions
  • Served as key contributor in the development and implementation of clinical plan to enhance therapeutic value
  • Generated and interpreted statistics and processes involved in programs enabling the agency to become the leading provider in the Massachusetts procurement process for child care programs
  • Delivered successful presentations for several conferences nationally with topics, including career ladder and employee retention.

Assistant Director

Eliot Community Services
01.2002 - 01.2003
  • Oversaw 36 bed staff secure facility for youth involved with Department of Corrections
  • Supervised and scheduled residential staff of 30
  • Conceived and created interventions and behavior plans with an understanding of mental health needs of youth in the Department of Youth Services (youth at risk of training school) system
  • Assisted in quality management and car coordination for all residential youth
  • Regular case planning with DYS, youth, program team and families of youth for successful discharge.

Program Manager

Concern for Durham
01.2001 - 01.2002
  • Provided individual and clinical supervision to residential staff
  • Guided programs in designing and developing projects through ensuring treatment goals were met for youth and their families
  • Collaborated with another clinician to create a summer camp program for 16 residential youth and 10 day youth for the summer.

Program Addictions Clinical Supervisor

NAFI Steppingstone Program
01.2000 - 01.2001
  • Spearheaded the development of a residential rehabilitation program serving youth with substance abuse issues and reported findings to a federal grant
  • Trained and supervised staff providing direct-care services including case management, counseling, crisis intervention, medication monitoring, documentation and development individual rehabilitation plans
  • Lead weekly staff meetings attended by the residential team, licensed therapists, psychiatrists, and liaisons from the supported employment and life skills program
  • Lead provider meetings attended by family, treatment providers and other members of the multidisciplinary team to address treatment issues and improve coordination of care.

Substance Abuse Clinician

Liberation Meridian House
01.1999 - 01.2000
  • Provided counseling and recovery services to individuals and families
  • Provided intake and diagnostic assessments of new clients
  • Innovative program offering therapy for women with children under 3 years old leaving incarceration
  • Developed comprehensive and objective treatment plans and provided assessment reports to the courts documenting client progress.

Clinical Internship

Liberation Meridian House
01.1999 - 01.2000
  • Provided individual and group psychotherapy services to culturally diverse adolescents, ages 12-18, diagnosed with major psychiatric disorders, attention disturbances, anxiety, depression, and substance abuse
  • Provided counseling to the adolescents' families
  • Collaborated with treatment team of clinical social workers, psychiatrists, psychologists, and rehabilitation counselors to develop individualized treatment plans
  • Led daily psychotherapy groups using multi-modal approaches: cognitive therapy, dialectical behavioral therapy, psycho-educational, and expressive arts.

Clinician

SLS - Supervised Lifestyles Inc
01.1999 - 01.2000
  • Creatively instituted clinically sound treatment services based on client needs and treatment plans
  • Co-created an Addiction and Axis II program that involved individual homework and group therapy
  • Advanced the treatment system via groups run such as relapse prevention, substance abuse, twelve steps groups along with skill based and therapeutic group therapy for clients with personality disorders
  • Ability to respond to a range of clients' needs using differential diagnoses and treatment approaches such as DBT skills, CBT skills, Solution Oriented therapy and Motivational Interviewing
  • On call to clinical group of youth diagnosed with substance abuse and/or Axis II diagnosis used crisis intervention services.

Residential Counselor

SLS - Supervised Lifestyles Inc
01.1996 - 01.2000
  • Taught residents' skills to perform daily-living activities independently
  • Coordinated several educational and recreational events for residents
  • Maintained relationships with and provided feedback to family members of residents
  • Monitored activities of residents and engaged them in treatment.

Education

Master of Arts in Marriage and Family Therapy -

Fairfield University
01.2001

Bachelor of Arts in Psychology And English Writing -

Western Connecticut State University
01.1996

Skills

  • Human Resources
  • Contract Preparation
  • Franchise management
  • Oversee producers
  • Training & Facilitation
  • Clinical & Risk Management
  • Contract Negotiation
  • Business Planning
  • Budget Oversight
  • Customer Relations

Accomplishments

  • Collaborated with co- founder & at Wayside to innovate internal trainings to external trainings into the development of The Wayside Equity Training Center.
  • Supervised team of 24 staff members in Wayside Equity Training Center who trained over 30 types of virtual & in person training
  • Oversight of team of 30 internal trainers ("Champions") who trained in Diversity, Equity & Inclusion. Motivational Interviewing and ARC / Trauma Informed skills
  • Achieved Transgender & Non- Binary Care Competency through effectively helping with Culture preparing & ensuring gender affirming care on Residential Campus in 2008.

Consultingexperience

  • Moxie Consulting, 2011-01-01, 2015-12-31, Provided training and education for community organizations, agencies, non-profits and schools on topics and issues such as Strength Based Practice, cultural competence, team building, social equity and GLBTQQ safe spaces., Mission Statement: I believe our communities and schools are the center of fostering trusting, intentional relationships and partnerships that build the capacity of adults and youth to have shared responsibility in co-creating communities where youth, adults and families thrive. This involves a shared vision where everyone has a voice, and everyone invests in connection, mutual understanding and contributing to serving our world.
  • Nowell Leadership Academy, 2013-01-01, 2015-12-31, Regularly meet with school administrators, educators, and teaching partners to offer teambuilding activities and strategies for creating a positive work culture., Offered guidance and solution thinking for improving and maintaining positive school culture., Offered training and education for educators, managers, and administrators in Strength Based Practice, Cultural Competence and insight into issues and behavior planning for underserved youth and youth who have experienced trauma., Workshops and training provided: Strength Based Interventions supports educators and staff in serving youth in a way that sets everyone up for successful results. Emphasizes strength building rather than flaw fixing and uses combinations of strengths-based practice, resiliency, and solution-focused therapy. This approach is designed to help team members respond to clients or students rather than react. Behavior Planning for Underserved Youth and Youth who have had Trauma: Outlines three 'magic pieces' to working with youth who have been labeled 'at-risk' 'urban' 'disturbed' etc.: Understand culture with a commitment to learning the worldview of the youth. Develop true rapport with youth based in what is strong in them, not what is 'wrong' in them. Help create behavior plans that offer support, promote self-soothing and build life skills that youth can use to create and maintain positive healthy lives. Institutionalizing Cultural Knowledge and Adapting to Diversity: Inspire culturally sensitive and competent professionals and institutions to take a step further by normalizing and assimilating cultural knowledge so they can successfully support diversity and better serve diverse populations.

Additionalprofessionaldevelopment

  • Performance Evaluation Training (2005)
  • Interviewing Skills for Managers (2005)
  • Training in Strength Based Solutions Training for Trainers Charlie Applestien (2006)
  • Leadership Training How to Lead & Be Followed (2006)
  • Progressive Discipline (2006)
  • Motivational Interviewing (2008, 2009)
  • My Life My Choice: Preventing Sexual Exploitation among Adolescent Girls (2006 & 2011)
  • Interventions for Self-Injury by Barry Walsh (2005)
  • GLBTQ Clients & Families by Colby Berger (2006)
  • Cultural Competence Series of Trainings by Amy Stickles (2007)
  • Motivational Interviewing (2016-2019)
  • Anti-Racism & VCR Dr. Kenneth Hardy (2015, 2016, 2018, 2020)
  • Facilitation of White Accountability Robin Di Angelo

Recentcommunityservice

  • Social Equity Advisory Committee for Rhode Island State Planning Committee (2011-2015)
  • President of the Board, Friends of Camp Little Notch in Fort Ann, NY (2012-2013)
  • Volunteer, Friends of Camp Little Notch in Fort Ann, NY (2010-2013)
  • Founder Barrington Collective Equity & Inclusion (2020)

Professionalcompetencies

  • Organizational Development
  • Program Planning and Implementation
  • Inclusion, Anti-Racism & Oppression Expertise in Training
  • Management and Budgeting
  • Event Coordination and Fundraising
  • Public Relations and Community Outreach
  • Operational and Fiscal Management
  • Staff Supervision and Empowerment
  • Cross-cultural Awareness

Timeline

Agency Director of Recruitment & Equity Inclusion Culture

Wayside Youth and Family Support Network
01.2015 - Current

Clinician for LGBTQI Youth & their families

Wayside Youth and Family Support Network
01.2015 - 01.2018

Project Director Full-Service Community Schools

Family Service Rhode Island
01.2014 - 01.2015

Director of Regulatory Compliance

Family Service Rhode Island
01.2014 - 01.2014

Director of Operations

Nickerson Community Center
01.2013 - 01.2014

Vice President

Child and Family
01.2009 - 01.2011

Residential Intake Director

Wayside Youth and Family Support Network
01.2009 - 01.2009

Program Director

Wayside Day Center
01.2007 - 01.2009

Program Director, Summer Program

Wayside Day Center
01.2007 - 01.2008

Program Director

Harbinger House (Edgell, now part of the Wayside Campus)
01.2003 - 01.2007

Assistant Director

Eliot Community Services
01.2002 - 01.2003

Program Manager

Concern for Durham
01.2001 - 01.2002

Program Addictions Clinical Supervisor

NAFI Steppingstone Program
01.2000 - 01.2001

Substance Abuse Clinician

Liberation Meridian House
01.1999 - 01.2000

Clinical Internship

Liberation Meridian House
01.1999 - 01.2000

Clinician

SLS - Supervised Lifestyles Inc
01.1999 - 01.2000

Residential Counselor

SLS - Supervised Lifestyles Inc
01.1996 - 01.2000

Master of Arts in Marriage and Family Therapy -

Fairfield University

Bachelor of Arts in Psychology And English Writing -

Western Connecticut State University
Amy Feucht Hogarth