Amy Fitzgerald
Spring,TX
Summary
Seeking a position that will benefit both myself and the company. I would like to be able to put forth and utilize all of my knowledge and skills into a position that will push me and further my learning, as well as take in what I already have to offer. I have a reputation of being an integrity-focused and driven professional with excellent communication skills as well as business and administrative credentials.
Overview
20
20
years of professional experience
Work History
Medical Receptionist
Genesis Medical Group
02.2021 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintained current and accurate medical records for patients.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Obtained payments from patients and scanned identification and insurance cards.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Checked patient insurance, demographic, and health history to keep information current.
- Supported office staff and operational requirements with administrative tasks.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Delivery Driver
Wholesome Bites
12.2018 - 02.2020
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Completed on-time deliveries by choosing best and most efficient routes.
Office Assistant
Absolutely Outdoors
03.2011 - 02.2012
- Data entry into QuickBooks, logistics coordination, quote preparation, customer liaison, and personal assistant to owners.
Kids Kaleidoscope
Cypress Trails Church
08.2009 - 11.2009
- Maintain a clean and loving environment, weekly lesson plans, changing diapers, teach them how to eat properly with hands or utensils, sing and dance to learn hand-eye coordination, and also learn about Jesus.
Associate Personal Banker
Amegy Bank of Texas
02.2005 - 01.2008
- Maintain a balanced teller drawer, balance vault, help with scheduling, order supplies and cash for the bank, handle cash, cash checks, sell cashier’s checks and travelers checks, open personal and business accounts, order debit cards and checks, answer phones and help customers, as well as basic teller and personal banker knowledge
Education
AAS Accounting - undefined
Montgomery College
The Woodlands, TX12.2007
AAS Administrative Assistant - undefined
Lamar State College
Port Arthur, TX12.2003
Diploma - undefined
Nederland High School
Nederland, TX12.2000
Skills
- Medical Transcription
- Insurance Verification
- Records Management
- Payment Collection
- Microsoft Word
- Athena Health
- Type 60wpm
- HIPAA Compliance
- Medical office administration
- Appointment management
- Patient Registration
- Front Desk Operations
- Appointment Setting
References
References available upon request
Timeline
Medical Receptionist
Genesis Medical Group
02.2021 - Current
Delivery Driver
Wholesome Bites
12.2018 - 02.2020
Office Assistant
Absolutely Outdoors
03.2011 - 02.2012
Kids Kaleidoscope
Cypress Trails Church
08.2009 - 11.2009
Associate Personal Banker
Amegy Bank of Texas
02.2005 - 01.2008
AAS Accounting - undefined
Montgomery College
AAS Administrative Assistant - undefined
Lamar State College
Diploma - undefined
Nederland High School
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