Summary
Overview
Work History
Education
Skills
Timeline
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Amy Fletcher

Magnolia,Delaware

Summary

Committed professional with 17 years of experience in acute care setting. Team collaborator willing to adapt to new procedural and technical requirements with enthusiastic support. Skilled in adult teaching of Bayhealth's Epic system, utilizing instructional design principles to create engaging learning materials. Strong understanding of curriculum development and ability to foster a collaborative learning environment.

Overview

19
19
years of professional experience

Work History

IT Trainer

Bayhealth
08.2023 - Current
  • Teach Epic ClinDoc and Stork classes.
  • Collaborated with fellow trainers to develop comprehensive lesson plans, ensuring consistent delivery of material.
  • Established a positive learning environment by fostering open communication and encouraging active participation from all attendees.
  • Provided technical support during training sessions, new upgrades, resolving issues promptly and effectively.
  • Develop Tip Sheets and Captivate videos to help educate clinical staff throughout the hospital.
  • Provided coaching and mentoring to employees.

Registered Nurse

TidalHealth
07.2023 - Current
  • Educated new parents on proper infant care techniques, including breastfeeding, bathing, and swaddling.
  • Coordinated discharge planning for mother-baby pairs, ensuring appropriate follow-up care and support upon leaving the hospital.
  • Provided emotional support to families experiencing high-risk pregnancies or neonatal issues, fostering a sense of trust and understanding.
  • Utilized strong critical thinking skills to quickly identify and respond to emergency situations, prioritizing patient safety and wellbeing.
  • Served as a preceptor for newly hired nurses .
  • Charge Nurse
  • Facilitated effective communication between family members, physicians, and nursing staff to ensure optimal patient outcomes.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.

Registered Nurse

Bayhealth
07.2022 - 08.2023
  • Provided emotional support and guidance to new mothers and families during labor, delivery and postpartum.
  • Responded to emergency situations such as pre-eclampsia, early labor, and fetal distress.
  • Assisted physician during delivery, examination and surgical procedures by anticipating needs, encouraging patient, and attending to baby after birth.
  • Managed epidural analgesia infusions and monitored vital signs during labor and delivery.
  • Coached new mothers with breastfeeding techniques, postpartum self-care and infant care to promote easier transition into motherhood.
  • Conducted comprehensive physical assessments and assisted with pain management.
  • Improved overall patient outcomes by continuously updating clinical knowledge through professional development opportunities.

Licensed Practical Nurse

Bayhealth
01.2018 - 07.2022
  • Occupational Health.
  • Vital Signs.
  • Dispensing medications.
  • IM, Subcutaneous, and intradermal injections.
  • Drug Screens.
  • Physicals.
  • Assisting with medical procedures.
  • Patient intake.
  • Discharging patients.
  • Blood draws.
  • Processing charts.

OB Technician

Bayhealth Medical Center- Kent Campus
11.2020 - 02.2021
  • Gathered and set up equipment, tools and supplies and arrange instruments according to surgeons' preferences or instruction.
  • Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
  • Prepared instruments for terminal sterilization and reset surgical suites for next procedure.
  • Newborn vital signs
  • Injections (IM)
  • Starting IV
  • Stocking

Licensed Practical Nurse

Exceptional Care for Children
01.2017 - 01.2018
  • LPN).
  • IM, Subcutaneous, and intradermal injections Medication Administration Vital Signs Feeding tubes Tracheostomy Care.

Licensed Practical Nurse

Bayhealth Medical Center
01.2011 - 01.2017
  • Occupational Health.
  • Vital Signs.
  • Dispensing medications.
  • IM, Subcutaneous, and intradermal injections.
  • Drug Screens.
  • Physicals.
  • Assisting with medical procedures.
  • Patient intake.
  • Discharging patients.
  • Blood draws.
  • Processing charts.
  • Training new employees.
  • Epic Super User.

Nursing Assistant/Unit Secretary

Bayhealth Medical Center
01.2007 - 01.2011
  • Med/Surg, Labor and Delivery, & Pediatrics.
  • Answering Phones.
  • Filing.
  • Entering Doctors orders and patient related information into the computer system.
  • Making and breaking down patient charts.
  • Recording meeting minutes.
  • Vital signs.
  • Bed making.
  • Assisting patients with activities of daily living.
  • Bathing Newborns.
  • Assisted Nurses with Procedures.
  • Stocking Rooms.
  • Cleaning Equipment Performing hearing tests.

Education

Bachelor of Science -

Delaware Technical Community College
DE
05-2025

Delaware Technical and Community College
Georgetown, DE
2010

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Polytech High School
Woodside, DE
2007

Skills

  • Time Management
  • Adaptable and Flexible
  • Responsible and Dependable
  • EpicCare Inpatient Clinical Documentation Principle Trainer
  • Peer Interview Training
  • Charge Nurse
  • Adult education

Timeline

IT Trainer

Bayhealth
08.2023 - Current

Registered Nurse

TidalHealth
07.2023 - Current

Registered Nurse

Bayhealth
07.2022 - 08.2023

OB Technician

Bayhealth Medical Center- Kent Campus
11.2020 - 02.2021

Licensed Practical Nurse

Bayhealth
01.2018 - 07.2022

Licensed Practical Nurse

Exceptional Care for Children
01.2017 - 01.2018

Licensed Practical Nurse

Bayhealth Medical Center
01.2011 - 01.2017

Nursing Assistant/Unit Secretary

Bayhealth Medical Center
01.2007 - 01.2011

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Polytech High School

Bachelor of Science -

Delaware Technical Community College

Delaware Technical and Community College

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