Amy Flis
Chesterfield
Summary
Experienced with managing checkout processes and leading front-end retail teams. Utilizes effective communication and problem-solving skills to ensure operational efficiency and customer satisfaction. Track record of adapting to dynamic retail environments and fostering team collaboration.
Overview
10
10
years of professional experience
Work History
Beaty Consultant
Ulta Beauty Inc.
Warren, MI
02.2022 - 09.2025
- Provided personalized beauty consultations to enhance customer satisfaction and product selection.
- Demonstrated product application techniques to educate clients on effective use of cosmetics and skincare.
- Assisted in merchandising displays to optimize product visibility and sales performance.
- Maintained knowledge of current beauty trends, fostering informed recommendations for clientele.
Sales Associate
Chili Peppers Tanning
Warren, MI
03.2019 - 01.2022
- Enhanced customer experience by providing personalized product recommendations and expert tanning advice.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Assisted in maintaining cleanliness and organization of the tanning salon environment for optimal customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Manager
Hoover Tobacco
Warren, MI
10.2015 - 01.2019
- Oversaw daily operations to ensure compliance with industry regulations and safety standards.
- Managed inventory systems, optimizing stock levels and reducing waste through effective forecasting.
- Trained and mentored staff, enhancing team performance and promoting a culture of continuous improvement.
- Developed strategic initiatives to drive sales growth and improve customer satisfaction metrics.
Education
High School Diploma -
Warren Woods Tower
Warren, MI06-2008
Skills
- Retail experience
- Client relationship building
- Customer service
- Detail-orientated
- Maintaining client records
- Display arrangements
- Cosmetics industry awareness
- Documentation and reporting
- Decision-making
- Attention to detail
- Excellent written and verbal communication
- Product merchandising
- Friendly and helpful
- Positive customer engagement
Timeline
Beaty Consultant
Ulta Beauty Inc.
02.2022 - 09.2025
Sales Associate
Chili Peppers Tanning
03.2019 - 01.2022
Manager
Hoover Tobacco
10.2015 - 01.2019
High School Diploma -
Warren Woods Tower