Hospice care professional with proven track record in providing compassionate care to patients. Skilled in pain management, symptom control, and emotional support. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Known for excellent communication, empathy, and reliability in high-stress environments.
Overview
10
10
years of professional experience
Work History
Patient Care Manager
Gentiva Hospice
03.2025 - Current
Educated patients and families about disease progression, pain management techniques, medication side effects, and available resources
Collaborated with interdisciplinary team members, including physicians, social workers, and chaplains, to develop comprehensive care plans for each patient.
Developed strong interdisciplinary team collaboration, resulting in better patient outcomes.
Hospice Area Executive of Clinical Operations
Compassus Hospice And Palliative Care
08.2022 - 11.2024
Achieved significant growth of a Denova Program, expanding from a census of10 to reaching a census of45 patients in one year
Exceeded the max target for the Area EBITDA for Quarters 1, 2 and 3 in 2024
Area end of life visits in last 3 days of life, by RN and SW exceeded the company target of 75% or greater in Quarter 1, 2 and 3 in 2024
Achieved career growth within the company by quickly advancing from the Director of Clinical Services over one program to advancement of Hospice Area Executive of Clinical Operations over two locations.
100% of Patients received an assessment of all 7 HIS quality measures at the beginning of hospice care
Hospice On Call RN
Compassus Hospice And Palliative Care
12.2020 - 07.2022
Primary On-Call Nurse after hours managing 175 patient census.
Managed multiple assignments efficiently while prioritizing tasks based on urgency or acuity levels of patients' conditions
Triaging 40 + calls a day to include PRN visits, admissions, end of life visits, DME needs , and patient complaints.
Director of Nursing
Sunny Vista Living Center
03.2020 - 11.2020
Managed a census of over 150 patients
Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation
Developed and implemented nursing policies, procedures, and protocols to ensure patient safety
Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary
Assistant Director of Nursing
Tennessee State Veterans Home
01.2019 - 03.2020
As the Unit Manager, I was responsible for overseeing the care of60 residents and approximately30 staff daily
Organized and developed a skills fair for over180 employees in the entire facility
Served as the Director of Nursing in the absence of the Director of Nursing
As part of an interdisciplinary team, we have a duty to investigate quality improvement for patient safety, to determine the root cause of events, and the required corrective actions
Obtained a certificate of completion for the Nursing Home Infection Program
Educated current and new staff on facilities' policies and procedures
RN Traveler
Centennial Medical Center
11.2016 - 01.2019
Cardiac Step-Down Unit / Contract Nurse
Orthopedic Post-Surgical Unit / Travel Contract
ER Nurse / Travel Contract
Medical Surgical RN
Spotsylvania Regional Medical Center
08.2015 - 08.2016
Works with a wide variety of patients: Surgical, Hospice, Psychiatric, Orthopedics, and medical patients
Education
Associate of Applied Science - Nursing, Registered Nurse
ECPI University
Richmond, VA
03.2015
LPN - Nursing
ECPI University
Richmond, VA
03.2012
Skills
HCHB / Point Care Expert
Primary On-Call Nurse for 175 Census
Training the Caregiver / Patient on End of Life symptom management
De-escalating stressful situations
Basic life support
Compassion and empathy
Strong clinical judgment
Timeline
Patient Care Manager
Gentiva Hospice
03.2025 - Current
Hospice Area Executive of Clinical Operations
Compassus Hospice And Palliative Care
08.2022 - 11.2024
Hospice On Call RN
Compassus Hospice And Palliative Care
12.2020 - 07.2022
Director of Nursing
Sunny Vista Living Center
03.2020 - 11.2020
Assistant Director of Nursing
Tennessee State Veterans Home
01.2019 - 03.2020
RN Traveler
Centennial Medical Center
11.2016 - 01.2019
Medical Surgical RN
Spotsylvania Regional Medical Center
08.2015 - 08.2016
LPN - Nursing
ECPI University
Associate of Applied Science - Nursing, Registered Nurse
Medical Assistant/Front Desk Staff Member at Spring Valley Internal MedicineMedical Assistant/Front Desk Staff Member at Spring Valley Internal Medicine