Summary
Overview
Work History
Education
Skills
Assessments
Timeline
Generic

Amy Foncello

Stratford

Summary

Dedicated and knowledgable professional with over 20 years of experience. A proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Proven track record in workflow enhancement, cost control, and team development. Expert in policy implementation and procedures. Eager to contribute to a dynamic team and support organizational goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

24
24
years of professional experience

Work History

Entrepreneur/Owner

Self Employed
Milford
01.2014 - Current
  • Selling and marketing various products, using multiple applications and social media platforms to creatively direct traffic to my content on multiple sites.
  • Develop innovative approaches to attract new customers and close sales.
  • Search engine optimization.
  • Answer online customer inquiries in a timely manner.
  • Communicate with customers via email to inform them of new products and promotions.
  • Build customer relationships based on trust.
  • Maintain customer relationships to create loyalty and increase customer retention.

Office Manager/Bookkeeper

Zeiss Construction Group LLC
01.2023 - 01.2025
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Organized company events including holiday parties, team building activities.
  • Processed payroll and ensured timely payments to subcontractors.
  • Process prevailing wage when necessary
  • Worker’s comp.
  • Vendor Management.
  • Collect all subs info and i surance docs.
  • Taxes
  • 1099 to all subs.
  • Paylocity – W-2.
  • Sales tax – monthly CT/NY/NJ/MA
  • Estimated quarterly taxes.
  • Prepare bid packages
  • Get Bid Bonds & Performance Bonds.
  • Process expenses and reconcile.
  • Banking.
  • Routed all inbound calls on multiple line phone system.
  • Implemented filing systems to organize project documentation and improve accessibility.
  • Maintained compliance with safety regulations and company policies in office settings.
  • Maintained filing system for records, correspondence and other documents.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Maintain licenses of 3 companies simultaneously. (ex. HIC., NHC.Major Contractor DAS/WBE)
  • LLC annual report filings
  • Maintain OSHA certs.
  • Specific knowledge of AIA docs.
  • Annual 401k census reports.
  • Credit Applications.
  • Vehicle Registration and insurances.
  • Managed office inventory and placed new supply orders.
  • Coordinated scheduling and communication between project teams and subcontractors.
  • Scheduling Executive travel.
  • Assisted in recruiting, onboarding and training new employees.
  • Provided training to new hires on office policies and procedures.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Ensured compliance with applicable laws regarding employment practices.

Managing Agent

Felner Corporation
Fairfield
06.2022 - 12.2022
  • Temporary Contract Position-1099
  • Assisted 8 property managers.
  • Created vendor contracts.
  • Assisted HOA clients and Board members.
  • Tenant liaison.
  • Worked with multiple utility providers.
  • Created various spreadsheets.
  • Contract/Temp Position

Office Manager/Property Manager

Urban Haven Corp
New Haven
01.2021 - 01.2022
  • Managed all aspects of a very busy office.
  • Managed over 200 properties.
  • Oversaw several Airbnb properties. Responsible for all AP/AR accounts.
  • Worked with various vendors.
  • Participate in several demo and rebuild projects.
  • Scheduling vendors.
  • Scheduling employees.
  • Resolved ALL tenant issues.
  • Worked with various housing and assistance programs.
  • Took care of all legal issues and Worked closely with company attorney.

Office Manager/Administrator

AV Dave’s Audio Visuals
Bridgeport
03.2016 - 03.2020
  • Supporting the CEO and staff of an AV equipment rentals and installation company by providing administrative support job functions.
  • Following standardized company procedures relating to all aspects of office performance.
  • Oversee and coordinate all of the offices’ administrative, and subcontractor activities.
  • Competently typing all standard quotes, invoices, letters, and terms of business to a high quality.
  • Ordering and maintaining relevant office supplies and inventory.
  • Preparing and processing all PO ’s.
  • Receiving and inputting AR.
  • Meeting and greeting potential clients.
  • Senior Office Administrator/Office Manager

Executive Secretary/Administrative Assistant

Barnum Financial Group
01.2013 - 01.2015
  • Company Overview: An office of MetLife
  • Outbound calling to 70+ offices daily.
  • Obtain medical records and other personal information.
  • Constant contact with firm advisors.
  • Contact various clients throughout the day.
  • Expedite all urgent requests.
  • An office of MetLife

Administrative Assistant

Creative Logistic Solutions
01.2012 - 01.2015
  • Maintaining office systems, including data management and filing.
  • Screening phone calls, inquiries, and requests and handling them when appropriate.
  • Organizing and maintain appointments.
  • Meeting and greeting visitors.
  • Dealing with incoming emails, faxes and posts, when necessary corresponding on behalf of the manager.
  • Producing documents, briefing papers, reports, and presentations.
  • Liaising with clients, suppliers, and other staff.

Health Benefits Representative

United Health Care
09.2009 - 12.2011
  • Company Overview: An operating division of UnitedHealth Group, the largest health carrier in the United States
  • Handled patient queries regarding benefits coordination.
  • Maintained strict confidentiality related to any medical information and other personal patient data.
  • Managed coordination of all aspects of insurance programs.
  • Remained current with all NIAC and Medicare guidelines.
  • An operating division of UnitedHealth Group, the largest health carrier in the United States

Surgical Assistant/Scheduler

Surgical Association of Milford
Milford
01.2005 - 05.2009
  • Company Overview: Milford. Physicians Services, and Oncology Hematology Care of CT
  • Worked in all three offices simultaneously functioning as an assistant supervisor/administrator.
  • Input patient data, scheduled visits, updating any and all patient information and medical records.
  • Assisted in in-office surgeries, kept all equipment sterile, took inventory, placed orders schedule tests, and called in patient scripts among various other duties.
  • Coordinated OR surgeries between doctors' office schedule and hospital OR schedule.
  • Trained staff in medical terminology and to use various computer systems (Windows, Meditech, Citrix, Medical Manager(Pyxis MedStation for training purposes)).
  • Trained staff for different roles such as reception, administration, billing, coding, insurance authorizations and verifications, etc.
  • Organized and attended meeting and presentations making sure manager and all doctors were well prepared for meetings, presentations, and events.
  • Credentialed doctors for hospital privileges as well as in-network insurance companies.
  • Milford. Physicians Services, and Oncology Hematology Care of CT

Office Manager/Medical Assistant

Milford Walk-In Medical Clinic
Milford
01.2002 - 01.2005
  • Managed and trained employees (clinically and/or administratively), employee work schedules.
  • Accounts payable and receivable, oversaw all medical billing and insurance coverage and verification.
  • Scheduled staff meeting.
  • Greeted patients.
  • Prepped exam rooms, collected specimens, assisted in minor office procedures, sterilized instruments, took/developed x-rays.
  • Communicated with hospital regarding patient medical records and appointments, precertification for tests and procedures.

Education

High school diploma or GED -

Housatonic Community
01.2003

Honors Program

Notre Dame Catholic High School
01.2001

Skills

  • Medical Billing
  • Citrix
  • Insurance Verification
  • Medical Coding
  • Search Engine Optimization (SEO)
  • Time management
  • Microsoft Excel
  • Administrative experience
  • Microsoft Outlook
  • Healthcare Management
  • CPT Coding
  • Medical Scheduling
  • Medical Records
  • ICD-10
  • QuickBooks
  • Sage
  • Practice Management
  • Management
  • Team management
  • Microsoft Office
  • Accounts payable
  • Accounts receivable
  • Office experience
  • Construction
  • Data Entry
  • HIPAA
  • ICD-9
  • Microsoft Office Suite
  • Leadership
  • Sales
  • Project management
  • Supervising experience
  • Process improvement
  • Business development
  • Strategic planning

Assessments

  • Customer focus & orientation, Proficient, 11/01/20
  • Medical receptionist skills, Expert, 11/01/20
  • Medical receptionist skills, Proficient, 12/01/22
  • Administrative assistant/receptionist, Highly Proficient, 06/01/22
  • Attention to detail, Proficient, 06/01/22
  • Office manager, Proficient, 07/01/22
  • Sales skills, Proficient, 01/01/23
  • General manager (hospitality), Highly Proficient, 01/01/23

Timeline

Office Manager/Bookkeeper

Zeiss Construction Group LLC
01.2023 - 01.2025

Managing Agent

Felner Corporation
06.2022 - 12.2022

Office Manager/Property Manager

Urban Haven Corp
01.2021 - 01.2022

Office Manager/Administrator

AV Dave’s Audio Visuals
03.2016 - 03.2020

Entrepreneur/Owner

Self Employed
01.2014 - Current

Executive Secretary/Administrative Assistant

Barnum Financial Group
01.2013 - 01.2015

Administrative Assistant

Creative Logistic Solutions
01.2012 - 01.2015

Health Benefits Representative

United Health Care
09.2009 - 12.2011

Surgical Assistant/Scheduler

Surgical Association of Milford
01.2005 - 05.2009

Office Manager/Medical Assistant

Milford Walk-In Medical Clinic
01.2002 - 01.2005

High school diploma or GED -

Housatonic Community

Honors Program

Notre Dame Catholic High School

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Amy Foncello