Summary
Overview
Work History
Education
Skills
Timeline
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Amy Fox

Frederica,DE

Summary

Dynamic Office Coordinator with a proven track record at Bally’s Hotel Casino Resort, excelling in client relationship management and office administration. Enhanced productivity through effective schedule coordination and maintained confidentiality of sensitive information. Skilled in Oracle software and committed to delivering exceptional customer service, fostering increased client retention.

Overview

10
10
years of professional experience

Work History

Office Coordinator

Bally’s Hotel Casino Resort
09.2023 - Current
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
  • Tracked records, filed documents, and maintained communication between clients to manage office activities.
  • Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
  • Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.

Cosmetic Manager

Boscovs
07.2022 - 08.2023
  • Trained cosmetics personnel in sales techniques and product line to improve recommendations and increase upselling for department.
  • Coached cosmetics sales team on promotions and events to increase marketing effectiveness and boost sales of critical merchandise.
  • Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
  • Maintained accurate inventory and sales records for department.

Food Service Manager

Cheddars Scratch Kitchen
06.2015 - 07.2022
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Tracked food production levels, meal counts, and supply costs.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.

Education

High School Diploma - General Knowledge

Smyrna High School
Smyrna De
05.1999

Skills

  • Schedule coordination
  • Office administration
  • Office management
  • Customer service
  • Workflow oversight
  • Records management
  • Oracle software
  • Technical support
  • Client relationship management
  • Inventory coordination
  • Document management
  • Procurement
  • Excel
  • Office equipment maintenance

Timeline

Office Coordinator

Bally’s Hotel Casino Resort
09.2023 - Current

Cosmetic Manager

Boscovs
07.2022 - 08.2023

Food Service Manager

Cheddars Scratch Kitchen
06.2015 - 07.2022

High School Diploma - General Knowledge

Smyrna High School

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