Amy Francis, DO
Summary
Board-certified primary care physician with 18 years of post graduate experience in diagnosing and managing a wide variety of medical conditions and a strong foundation in patient care, patient advocacy and medical decision-making. Proven ability to analyze complex medical information, communicate efficiently and lead initiatives that improve outcomes and operational efficiency. Now seeking to utilize clinical expertise and medical knowledge in a non-clinical role where analytical thinking and healthcare systems understanding can work to streamline and assure access to appropriate and necessary care on a broader scale. Flexible, self-driven, and committed to improving healthcare delivery beyond the exam room.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Primary Care Physician
Massachusetts General Physician Organization
01.2020 - Current
- Instructed patients and families on medical diagnoses and treatment options, balancing medical expertise, patient goals and individual compliance levels.
- Diagnosed complex cases by ordering appropriate tests and interpreting results accurately, ensuring timely intervention.
- Maintained compassionate bedside manner while utilizing excellent communication skills at appropriate patient level of understanding regarding diagnoses and treatments to patients and their families.
- Implemented evidence-based practices into daily work routine, enhancing overall effectiveness of clinical decision-making and patient outcomes.
- Coordinated patient referrals and collaborated with specialists for optimal continuity of care throughout treatment process.
- Strong advocate for patient needs and access to care through performance of prior authorizations, peer to peer review and appeals requests as well as employer based documentations
- Enhanced clinic efficiency by streamlining processes and implementing electronic health record systems.
- Routinely performed detail oriented chart review and evaluated previously prescribed interventions for successes or failures and adjusted strategies.
- Maintained consistent review of evolving medical information staying current with medical advancements, contributing to growth of medical knowledge.
Primary Care Physician
Atrius Health
01.2011 - 12.2020
- Provided and managed direct patient care by conducting physical examinations, assessing and managing urgent/acute and chronic medical conditions to determine diagnosis.
- Implemented evidence-based practices into daily work routine, enhancing overall effectiveness of clinical decision-making and patient outcomes
- Conducted on-site sick call and chronic care clinics for patients.
- Collected, recorded and maintained patient medical history, reports and examination results.
- Collaborated with multidisciplinary teams to ensure best patient care and optimal outcomes and reduce hospital admissions/readmissions
- Developed tools to improve disease surveillance with better screening and reporting options.
- Remained updated on latest medical advancements through continuous professional development courses and conferences.
Education
Post Graduate Training - Internal Medicine Internship And Residency
Baystate Medical Center
Springfield, MA08-2010
Doctor of Osteopathic Medicine -
University Of New England College of Osteopathic Medicine
Biddeford, ME06-2007
Bachelor of Science - Double Major in Chemistry And Biology
Springfield College
Springfield, MA05-2001
Skills
- Documentation review
- Excellent communication
- Attention to detail
- Multitasking Abilities
- Organizational skills
- Adaptability
- Interdepartmental collaboration
Certification
- Board Certified, Internal Medicine-2010 -Current
Timeline
Primary Care Physician
Massachusetts General Physician Organization
01.2020 - Current
Primary Care Physician
Atrius Health
01.2011 - 12.2020
Post Graduate Training - Internal Medicine Internship And Residency
Baystate Medical Center
Doctor of Osteopathic Medicine -
University Of New England College of Osteopathic Medicine
Bachelor of Science - Double Major in Chemistry And Biology
Springfield College
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