Amy Gallant
Nottingham,NH
Summary
Results-driven individual with a solid background in logistics and claims processing. Known for strong attention to detail and ability to develop effective contingency plans, ready to drive operational success and enhance business outcomes.
Overview
31
31
years of professional experience
Work History
Roadshow Logistics Coordinator
Infinity Massage Chairs
Seabrook, NH
03.2025 - Current
- Coordinated logistics operations for timely delivery of products to customers.
- Utilized logistics software for tracking shipments and managing orders.
- Resolved discrepancies by investigating shipment issues and coordinating solutions.
- Tracked orders and notified customers of status or potential delays.
- Adapted quickly to unexpected logistical delays, developing contingency plans to minimize negative impacts on business operations.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
Claims Specialist
Infinity Massage Chairs
Seabrook, NH
01.2022 - Current
- Analyzed and processed claims to ensure accuracy and compliance with company policies.
- Reviewed documentation and evidence to determine claim eligibility, ensuring timely resolutions.
- Managed a high volume of claims effectively by prioritizing tasks and maintaining excellent organizational skills.
- Achieved performance targets consistently through attention to detail, effective time management, and strong decision-making abilities.
- Maintained accurate records by diligently updating claim files and ensuring all required documentation was submitted in a timely manner.
- Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
Shipping Team Lead
Infinity Massage Chairs
Seabrook, NH
01.2018 - 03.2025
- Oversaw daily shipping operations, ensuring timely dispatch of orders and adherence to company standards.
- Trained team members on best practices for inventory management and order processing efficiency.
- Implemented process improvements that reduced shipping errors and enhanced overall workflow productivity.
- Coordinated with suppliers to optimize logistics and improve delivery timelines for incoming shipments.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Managed daily workload distribution among team members based on skillset evaluation and individual strengths analysis.
Administrative Assistant
Netria Corporation
Exeter, NH
02.1995 - 10.2017
- Coordinated scheduling and logistics for executive meetings, ensuring optimal resource allocation.
- Managed correspondence and communications, facilitating information flow across departments.
- Implemented office procedures that improved operational efficiency and reduced redundancies.
- Supported project management activities by tracking deadlines and deliverables effectively.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
High School Diploma -
Exeter Area High School
Exeter, NH06-1999
Skills
- Problem-solving
- Decision-making
- Logistics analysis
- Customer service
- International shipments
- Shipping procedures
- Communication
- Attention to detail
- Customer service skills
- Cost reduction
Timeline
Roadshow Logistics Coordinator
Infinity Massage Chairs
03.2025 - Current
Claims Specialist
Infinity Massage Chairs
01.2022 - Current
Shipping Team Lead
Infinity Massage Chairs
01.2018 - 03.2025
Administrative Assistant
Netria Corporation
02.1995 - 10.2017
High School Diploma -
Exeter Area High School