Amy Gallegos

• Worked closely with Title companies, Lenders, Appraisers, Inspectors and both Listing/Selling agents to ensure successful closings
• Advertised client properties through websites, social media, and real estate guides.
• Build and maintain relationships.
• Managed contracts, negotiations, ordered O&Es, and all aspects of sales to finalize purchases and exceed customer expectations.
• Communicated with clients to understand property needs and preferences.
• Assisted first-time homebuyers in navigating complex real estate process, guiding them from pre-approval to closing.
• Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.

• Present Refinance and Purchase documents while achieving consistent success in managing multiple signing appointments daily, prioritizing tasks and optimizing time-management strategies.
• Provided 5-8 mobile notary signings per day to accommodate a diverse range of client needs and locations.
• Print and prepare refinance/purchase documents
• Prepare signed documents for Title companies ensuring all documents are signed, initialed and notarized correctly for recording
• Ensure security of customer's confidential information including closing funds received
• Deliver and or send packages via UPS/Fedex to Escrow Officers.

• Ensure that all Refinance and Purchase Contract orders are entered with correct vesting and communicate any needed Amendments to Real Estate agents, lenders and or brokers
• Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
• Prepare QCD's, Supplemental Affidavits and any additional documents
• Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
• Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
• Reviewed contracts thoroughly to ensure accuracy before proceeding with the escrow process.
• Prepare loan packages for mobile closings
• Schedule and present Refinance and Purchase closings
• Pre-disbursement /send funding conditions and obtain funding authorizations
• Closed, Disburse and balanced 40-80 files per month.
• Prepare recording documents

• Ensure that all Refinance orders are entered with correct vesting and communicate any needed corrections/Title issues to lenders and or brokers
• Communicate with Loan Officer/Broker's and Lenders
• Prepare QCD's, Supplemental Affidavits and any additional documents
• Prepare Final Closing Disclosure/ Hud statements using Lenders Closing instructions
• Prepare loan packages for presentation and signing
• Pre-disbursement / send funding conditions and obtain funding authorization
• Disbursed, Balanced and Closed 45-90 files per month.
• Prepare documents for recording
• Build and maintain client relationships.

Escrow Assistant:

• Ensure that all orders are processed with correct vesting, prepare QCD's, Supplemental Affidavits, Order Payoffs, Clear Liens and Judgments
• Send Pre-docs to LO's and Brokers; Commitment, CPL, Tax Certs, invoice, COT and Wire Instructions
• Update commitments with new Proposed Insured, Loan numbers and Loan amounts
• Time management and multitasking
• Exceptional customer service

Processing Lead:

• Developed and maintained filing systems to facilitate easy access to information.
• Created Training Package
• Interview and train new processors
• Assist Closers with Urgent Processing request needed to close the loan
• Work closely with Title Examiner to clear any and all Title issues
• Excellent communication between Processors, Closers, Management, LO's, Brokers, Lenders and Customers
• Responsible for scheduling Notaries; communicate between LO's, Brokers, Lenders, Notaries and Corporate Scheduling Department
• Send final Closing confirmation to all parties and maintain scheduling calendar
• Create and maintain spreadsheets with state specific requirements

Hud Prep/Closing Assistant:

• Prepare Final Hud statements, Verify Payoffs, Vesting, State Specific documents needed including Tax Certs, QCD's, Trust Certs
• Confirm all required documents are uploaded
• Balanced Hud statements, Create Checks for Tax Payments, Broker Commissions, Customer Checks, Recording Checks and HOI payments.
• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.

• Advertised client properties through websites, social media, and real estate guides.
• Worked closely with Title companies, Lenders, Appraisers, Inspectors and both Listing/Selling agents to ensure a successful closing
• Advertised client properties through websites, social media, and real estate guides.
• Build and maintain relationships.
• Managed contracts, negotiations, ordered O&Es, and all aspects of sales to finalize purchases and exceed customer expectations.
• Communicated with clients to understand property needs and preferences.
• Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
• Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.