Amy Garcia
Terrell
Summary
Hardworking professional applies official coding conventions and rules established by American Medical Association and Centers for Medicare and Medicaid Services. Confident Medical Coder adheres to data confidentiality and privacy rules in all workflows and promotes dynamic interpersonal skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Edward-Elmhurst Health
08.2019 - 12.2021
- Ordered patient medications
- Performed vital signs assessments and collected patient histories to support clinical decision-making.
- Ordered mammograms and diabetic eye exams
- Was crossed trained in the front office, answering phones, scheduling
- Assisted healthcare providers in patient examinations and procedures to ensure efficient workflow.
- Maintained accurate electronic health records, ensuring compliance with regulatory standards.
- Educated patients on treatment plans and medication instructions to enhance understanding and adherence.
- Collaborated with multidisciplinary teams to streamline communication and improve patient care delivery.
- Trained new medical assistants on protocols and best practices for clinical responsibilities.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Office Assistant
Phillips Chevrolet of Frankfort
08.2016 - 02.2018
- Helped with licensing and title of vehicles
- Assisted in maintaining inventory records, ensuring timely updates and organization of office supplies.
- Supported team in preparing reports and presentations, contributing to effective communication strategies.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Trained new staff on administrative processes, fostering a collaborative work environment.
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
Education
Certification
Rasmussen College
Minnesota-Remote03.2025
Medical Assisting - College Degree
Rasmussen College
Romeoville, IL06.2019
Skills
- Skilled in formatting and editing with Microsoft Word
- Microsoft Outlook
- English
- HIPAA compliance
- Customer service
- Medical terminology knowledge
- Compassionate
- Appointment scheduling
- Administrative support experience
- Healthcare office proficiency
- Experience in patient care settings
- Patient observation
- Experience with ICD-10 documentation standards
- Hospitality
- Training & development
- Patient monitoring
- Customer engagement
- Skilled in data entry
- Search engines
- Experience with ICD-10-CM documentation
- Knowledgeable in medical terminology
- Effective time management
- Clear verbal communication
- Comprehensive patient management
- Effective document organization
- Effective patient communication
- Epic
- HCPCS
- EHR systems
- Windows
- Experience Administering Injections
- Inpatient
- Care plans
- Hospital Experience
- Medical records
- Accounts payable
- Accounting
- Microsoft Office
- Microsoft Excel
- Attention to detail
- Cross-functional communication
- Refilling medications
- Venipuncture
- Basic life support
- ICD-10-PCS
- Communication skills
- Vital signs
- Organizational skills
- Leadership
- Order entry
- Clerical experience
- HIPAA
- Title processing
- Computer skills
- EMR Systems
- Data management
- Project monitoring
- Documentation review
- Research
- Anatomy knowledge
- Laboratory Experience
- Pathology
- Progress tracking (project management tasks)
- Medication administration
- Laboratory experience
- Google Docs
- Medical office experience
- Patient service
- CPT coding
- Phlebotomy
- Vital Signs
- EMR systems
- Pivot tables
- Front desk
- Outpatient
Certification
- Certified Coding Associate AHIMA
Additional Information
- Part of an Advisory board for medical assistance at Rasmussen college to help future Medical assistance.
Timeline
Medical Assistant
Edward-Elmhurst Health
08.2019 - 12.2021
Office Assistant
Phillips Chevrolet of Frankfort
08.2016 - 02.2018
Certification
Rasmussen College
Medical Assisting - College Degree
Rasmussen College