Amy Garza
Amelia Court House,VA
Summary
Highly motivated customer service associate with extensive customer service experience. Focusing on customer needs and satisfaction,with the development of customer care.
Overview
2
2
years of professional experience
Work History
Customer Lead Associate
Foodlion Grocery Store
04.2020 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Education
High School Diploma -
Amelia County High School
Amelia Court House 05.2020
Skills
- Issue and Complaint Resolution
- Information Extraction
- Efficient and Detail-Oriented
- Building customer trust
Timeline
Customer Lead Associate
Foodlion Grocery Store
04.2020 - Current
High School Diploma -
Amelia County High School
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