Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amy Girardi

Grove City,OH

Summary

Capable Accounting Assistant skillful in data collection and analysis with meticulous eye for detail. Known for strong general ledger accounting, account reconciliation and audit support. Expertise in job-related software.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Inventory Controller

Bunzl USA
Groveport, OH
05.2023 - 07.2024
  • Maintained accurate inventory records and documents.
  • Monitored stock levels, identified potential stock shortages, and recommended solutions to ensure adequate supply of items.
  • Conducted regular physical counts of inventory and reconciled with computer generated reports.
  • Identified discrepancies between physical count and computer records; investigated causes and resolved issues.
  • Managed the return process for defective products from customers or vendors as necessary.
  • Performed daily cycle counts of selected inventories to verify accuracy of system data versus actual quantities on hand.
  • Resolved problems arising from incorrect shipment received from suppliers or wrong item shipped out from warehouse.
  • Entered information into system to update status reports.
  • Participated in physical inventory counts to keep information accurate and current.
  • Performed scheduled inventory counts and supply audits.
  • Performed inventory cycle counting and identified discrepancies.
  • Conducted regular inventory audits to maintain accuracy.
  • Managed end-of-life inventory to minimize losses and maximize returns.
  • Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
  • Consistently met company and department objectives within budget and time constraints.

Cherry Picker Operator

LQK
Groveport, OH
06.2021 - 05.2023
  • Loaded and unloaded materials onto pallets safely and securely using the cherry picker lift.
  • Operated cherry picker to move, locate, relocate, and stack material in warehouse.
  • Maintained accurate records of all inventory movements using computerized system.
  • Verified accuracy of incoming and outgoing shipments against packing slips.
  • Ensured compliance with safety regulations while operating the cherry picker equipment.
  • Inspected cherry pickers daily for proper functioning prior to use.
  • Communicated effectively with coworkers regarding any issues or concerns related to operations of the cherry picker truck.
  • Managed inventory levels accurately by keeping track of items moved with the cherry picker truck.
  • Provided assistance in rearranging warehouse storage shelves as needed.
  • Conducted inspections on equipment before each shift to ensure it was in good working order.
  • Participated in training sessions conducted by supervisors for learning new tasks related to job duties.
  • Adhered strictly to company policies regarding safety procedures while operating machinery.
  • Sorted, organized and stacked items in warehouse.

Returns Associate

Williams Sonoma Home
Columbus, OH
02.2017 - 03.2019
  • Processed customer returns and exchanges in accordance with store policy.
  • Verified that all returned items were in original condition and included proper packaging and accessories.
  • Provided feedback to management regarding any problems encountered during the returns process.
  • Maintained organized records of all transactions including item descriptions, quantities, prices..
  • Inspected returned items for damage before restocking them onto shelves or into inventory storage areas.
  • Researched discrepancies between sales documents and actual products received from manufacturers and vendors.
  • Participated in daily cycle counts of returned merchandise stored in warehouse area.
  • Attended monthly meetings with store managers, associates regarding best practices for handling returns, exchanges.

Customer Specialist

Restoration Hardware
Columbus, OH
04.2013 - 01.2017
  • Answered incoming customer inquiries via phone, email and live chat.
  • Provided customers with product and service information.
  • Resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintained a high level of professionalism with clients and working with team members.
  • Handled complaints, provided appropriate solutions and alternatives within the time limits; followed up to ensure resolution.
  • Followed communication procedures, guidelines and policies.
  • Kept records of customer interactions, process customer accounts and file documents.
  • Built sustainable relationships of trust through open and interactive communication.
  • Processed orders, forms and applications accurately using internal systems.
  • Suggested improvements in products and services based on feedback from customers.
  • Assisted with placement of orders, refunds, or exchanges.
  • Verified accuracy of data entry into computer systems prior to finalizing transactions.
  • Listened to customer requests and asked questions to provide effective solutions.
  • Reviewed customer account information to provide personalized service and updated accounts with actions taken.
  • Performed troubleshooting to assist customers with technical issues.
  • Assisted customers by answering high volume of calls daily.
  • Researched answers to customer inquiries to provide accurate information.
  • Resolved customer service issues to maintain ideal customer experiences.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

Transport Driver

Peabody Landscaping
Columbus, OH
03.2007 - 11.2010
  • Checked all shipment paperwork to ensure accuracy of delivery items.
  • Adhered to safety regulations while driving vehicles on public roads.
  • Followed established routes for delivery and pickup of goods.
  • Inspected vehicles for mechanical items and safety issues before each trip.
  • Delivered cargo safely to assigned destinations in a timely manner.
  • Reported any incidents or accidents to management immediately.
  • Maintained cleanliness of truck interior and exterior and ensured vehicle was fueled at end of shift.
  • Assisted with loading and unloading process as needed by using proper equipment such as forklifts, pallet jacks.
  • Communicated effectively with customers regarding delivery information or inquiries about shipments.
  • Performed pre-trip inspections on assigned vehicle prior to departure from facility.
  • Monitored road conditions and adjusted route accordingly to ensure timely arrival at destination.
  • Prepared bills of lading and invoices when required.
  • Provided excellent customer service throughout all stages of delivery process.
  • Responded promptly to customer inquiries related to deliveries or services provided.
  • Notified supervisor if additional stops were required for pickup or drop off locations along route.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Obeyed traffic laws and followed established traffic and transportation procedures.
  • Kept customers satisfied and loyal by completing timely and accurate deliveries.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Supervised loading and unloading of products.
  • Obtained and maintained proper delivery authorization and pickup documentation.
  • Completed daily logs and issued papers to customers.
  • Managed proper transportation of dangerous goods with no incidents.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Pushed and pulled dollies into place and cranked lever to raise and lower landing gear on semi-trailers.
  • Loaded and unloaded trailers with mechanical freight handling equipment.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Conducted daily DOT pre-trip inspections according to set checklist.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Obtained signatures needed to complete and process paperwork.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
  • Reacted decisively and quickly to protect spoilage.
  • Notified customers of potential late deliveries, resulting in decrease in calls to company support line.

Heavy Equipment Operator

National Mulch and Seed
Columbus, OH
03.2004 - 11.2006
  • Managed daily operations of heavy equipment fleet, including troubleshooting and preventative maintenance.
  • Operated multiple pieces of heavy equipment in a safe and efficient manner to excavate land for construction projects.
  • Transported materials from one site to another using off-road vehicles.
  • Maintained detailed records of hours worked, materials used, and completed jobs.
  • Loaded and unloaded trucks with construction materials such as gravel, sand, and asphalt.
  • Performed routine inspections on all heavy machinery prior to use.
  • Followed safety protocols while operating machinery in order to avoid accidents or injuries.
  • Operated front end loader to move dirt and different base materials.
  • Loaded and offloaded rocks, debris and other materials from heavy equipment.
  • Transported materials around construction sites to work locations.
  • Performed pre-shift and post-shift equipment inspections and accurately completed reports to support company policy.
  • Employed heavy equipment operation best practices resulting in minimal complaints or incidents.
  • Followed signals from ground crew and other operators to safely move materials and prevent dangerous interactions or missed cues.
  • Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
  • Identified hazardous materials on job sites and took action to mitigate and enhance safety.
  • Inspected faulty equipment to identify and address root causes.
  • Completed routine inspections on vehicles.
  • Loaded and moved dirt, rocks, equipment and materials.
  • Positioned or moved loads in response to hand or audio signals from crew members.
  • Signaled operators to guide movement of tractor-drawn machines.

Street Maintenance Worker

City of Upper Arlington
Upper Arlington, OH
02.2004 - 01.2006
  • Cleaned and maintained streets, sidewalks, curbs, gutters, and storm drains.
  • Inspected roads for potholes and other maintenance issues.
  • Repaired pavement cracks using sealant materials.
  • Installed traffic signs, signals, and guardrails as needed.
  • Removed debris from roadways.
  • Applied asphalt patching material to repair potholes in roads.
  • Loaded and unloaded trucks with required materials for assigned tasks.
  • Maintained records of work performed on a daily basis.
  • Ensured that all safety regulations were followed while performing assigned duties.
  • Communicated with supervisors regarding any problems or delays encountered during job performance.
  • Worked closely with engineering staff to ensure quality control standards are met.
  • Attended training sessions related to proper use of machinery and safety protocols.
  • Provided assistance to other departments within the organization when requested.
  • Followed local laws regarding disposal of hazardous waste materials generated due to street maintenance activities.
  • Hauled and spread sand, gravel and clay to fill washouts and repair road shoulders.
  • Erected signs and cones to divert traffic in active work areas.
  • Operated heavy machinery with extreme care and caution, following specific employer guidelines for safety.
  • Flagged motorists to provide warning of obstacles and repair work.
  • Repaired roadway signs, fences and other structures.
  • Assisted with roadway projects and highway repairs by controlling traffic patterns.

Student

Columbus State Cmnty College
Columbus, OH
04.2000 - 10.2002
  • Took classes in accounting and computer programming. Used AS-400 and Microsoft Word and Excel to create real solutions to verify data and recored tracking of the data.

Book Keeper

Shaffer Services
Columbus, OH
03.1992 - 05.1999
  • Maintained and reconciled general ledger accounts.
  • Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
  • Processed accounts payable and receivable transactions.
  • Performed month-end closing activities.
  • Ensured accuracy in all accounting entries and records.
  • Generated invoices for clients and tracked payments received from customers.
  • Resolved billing discrepancies with vendors or customers promptly.
  • Posted journal entries to the general ledger system accurately and timely.
  • Verified accuracy of vendor invoices against purchase orders prior to payment processing.
  • Performed account analysis as required by management.
  • Entered deposits, credit card charges and sales entries to facilitate cash management.
  • Documented transaction details to track and manage financial data.
  • Reconciled vendor statements to assist in monthly closings.
  • Analyzed financial transactions, assigning to specific accounts.
  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
  • Maintained accounts payable and receivable, ensuring timely billing and payment processing.
  • Utilized accounting software to streamline bookkeeping processes, increasing efficiency.
  • Handled sensitive financial information with confidentiality and integrity.
  • Received and recorded cash, checks and transfers.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
  • Checked postings and documents for correctness, accuracy and proper coding.

Education

High School Diploma -

Whitehall Yearling High School
Whitehall, OH
05-1991

Accounting and Computer Science

Columbus State Community College
Columbus, OH

Skills

  • Punctuality
  • Customer Relations
  • Report Preparation
  • Month-end documentation
  • Proficient in Microsoft word and Excel
  • Team Collaboration
  • General Ledger Entries
  • Database Management
  • General ledger maintenance
  • Cycle counting
  • Equipment Operation

Certification

  • Cherry picker certified

Timeline

Inventory Controller

Bunzl USA
05.2023 - 07.2024

Cherry Picker Operator

LQK
06.2021 - 05.2023

Returns Associate

Williams Sonoma Home
02.2017 - 03.2019

Customer Specialist

Restoration Hardware
04.2013 - 01.2017

Transport Driver

Peabody Landscaping
03.2007 - 11.2010

Heavy Equipment Operator

National Mulch and Seed
03.2004 - 11.2006

Street Maintenance Worker

City of Upper Arlington
02.2004 - 01.2006

Student

Columbus State Cmnty College
04.2000 - 10.2002

Book Keeper

Shaffer Services
03.1992 - 05.1999

High School Diploma -

Whitehall Yearling High School

Accounting and Computer Science

Columbus State Community College

Similar Profiles

CREATE PROFILE
Amy Girardi