Amy Glasgow
West Blocton,AL
Summary
Supervisor with experience steering and directing all aspects of operations. Practiced in organizing multiple projects with priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.
Overview
10
10
years of professional experience
Work History
Supervisor
Mercedes
Vance, AL
05.2016 - 07.2023
- Monitored employee productivity to provide constructive feedback and coaching.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Created new strategies for improving customer service standards within the organization.
- Directed and supervised team of 15+ employees in daily operations.
- Tracked progress on projects and provided timely feedback to staff members.
Office Manager
JD Morris
Fairfield, AL
07.2013 - 05.2016
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Administered payroll and maintained proper documentation of employee personnel.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Maintained filing system for records, correspondence and other documents.
Education
High School Diploma -
Bessemer Academy
Bessemer05-1994
Skills
- Business Administration
- Training and Mentoring
- Goal-Oriented
- Staff Discipline
- Process Monitoring and Improvement
Timeline
Supervisor
Mercedes
05.2016 - 07.2023
Office Manager
JD Morris
07.2013 - 05.2016
High School Diploma -
Bessemer Academy