Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amy Glozik

Summary

Hardworking and passionate career changer with strong organizational skills eager to secure entry-level restaurant position. Well-versed in hospitality standards and natural ability for building relationships with customers, vendors and community,

Overview

26
26
years of professional experience
1
1
Certification

Work History

Assistant Kitchen Manager

Brooks House Of BBQ
02.2024 - Current
  • Supported BOH and FOH operations
  • Reduced food waste by diligently monitoring inventory levels and adjusting preparation; created zero waste recipes utilizing on hand ingredients
  • Maintained a clean and safe work environment, conducting regular inspections to ensure compliance with health and safety regulations.
  • Assisted prep, line cooks, take out and buffet attendants in daily operations.
  • Supported timely service by coordinating with front-of-house staff to ensure accurate order completion and prompt delivery.

Food Prep Cooking Assistant and Dishwasher

Nate's Family Diner
11.2023 - 01.2024
  • Consistently met or exceeded food safety standards through diligent adherence to sanitation protocols while handling raw materials and cooking utensils.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety guidelines.
  • Collaborated with team members to ensure timely completion of orders during high-volume periods.
  • Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
  • Provided support during peak business hours, ensuring smooth service flow while maintaining high-quality output.

Co-owner, Lead Baker

Cookie Bliss
08.2019 - 04.2023
  • Created monthly and seasonal cookie and confection packages for Corporate Gift Programs.
  • Increased overall profitability by identifying cost-saving measures and optimizing resource allocation.
  • Implemented innovative marketing campaigns to expand customer base and increase brand awareness.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.

Catering Coordinator

Madly Sugared
03.2013 - 03.2020
  • Digital Marketing for corporate gift giving, local festivals and pop-up sales.
  • Enhanced event success by coordinating with clients and understanding their specific catering needs.
  • Ensured seamless execution of events with diligent planning and attention to detail.


Assistant Manager

Bill's Diner
04.2016 - 03.2017
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Maintained scheduling, payroll, ordering, menu updates and specials creation.

Server

Roma
07.2011 - 04.2012
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.


Server

Texas Roadhouse
12.2000 - 04.2001
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Hostess

Sansom Street Oyster House
01.1998 - 06.1999
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.


Education

Master of Arts -

Marywood University
Scranton, PA

Bachelor of Arts -

Ithaca College
Ithaca, NY

Skills

  • Food Presentation
  • Schedule Coordination
  • Customer Engagement
  • Operations Management
  • Staff Management
  • Recruitment
  • Time Management
  • Safe Food Handling

Certification

Servsafe Safe Food Handler Certification, January 2024


Current Student City College of New York, Restaurant Management Professional Program

Timeline

Assistant Kitchen Manager

Brooks House Of BBQ
02.2024 - Current

Food Prep Cooking Assistant and Dishwasher

Nate's Family Diner
11.2023 - 01.2024

Co-owner, Lead Baker

Cookie Bliss
08.2019 - 04.2023

Assistant Manager

Bill's Diner
04.2016 - 03.2017

Catering Coordinator

Madly Sugared
03.2013 - 03.2020

Server

Roma
07.2011 - 04.2012

Server

Texas Roadhouse
12.2000 - 04.2001

Hostess

Sansom Street Oyster House
01.1998 - 06.1999

Master of Arts -

Marywood University

Bachelor of Arts -

Ithaca College

Similar Profiles

CREATE PROFILE
Amy Glozik