Summary
Overview
Work History
Education
Skills
Timeline
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AMY GOAD

Rockwood,US

Summary

Highly motivated individual with a passion for leading teams. Possesses excellent communication and organizational skills. Experienced in managing daily operations and ensuring customer satisfaction.

Overview

9
9
years of professional experience

Work History

Overnight Team Lead

Walmart
10.2015 - 08.2024
  • Provided ongoing training opportunities to develop team members'' skills, empowering them for career advancement within the company.
  • Collaborated with daytime managers to ensure seamless transitions between shifts, promoting consistent store operations.
  • Increased overnight productivity by implementing efficient task delegation and team management strategies.
  • Conducted regular performance evaluations for overnight staff, offering constructive feedback and setting clear expectations for growth.

Claims Associate

Walmart
05.2018 - 06.2021
  • Maintained up-to-date knowledge of industry regulations, ensuring compliance in all aspects of claims handling.
  • Improved team performance by providing ongoing training and support for Claims Associates on best practices and procedures.

Electronics Sales Associate

Walmart
10.2015 - 08.2018
  • Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
  • Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.

Education

High School Diploma -

Rockwood High School
Rockwood, TN
05.2014

Skills

  • Adaptability
  • Communication
  • Conflict Resolution
  • Decision-Making

Timeline

Claims Associate

Walmart
05.2018 - 06.2021

Electronics Sales Associate

Walmart
10.2015 - 08.2018

Overnight Team Lead

Walmart
10.2015 - 08.2024

High School Diploma -

Rockwood High School

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AMY GOAD