Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amy Gomes

Dorchester,MA

Summary

Licensed Social Worker with many years of experience in human services and a background in customer service spanning 10+ years. Proven ability to build rapport with clients, collaborate with multidisciplinary teams, and advocate for individuals in need of rehabilitation and support. Adept at managing complex cases and ensuring high-quality care while maintaining confidentiality and adhering to ethical standards.

Overview

13
13
years of professional experience
1
1
Certification

Work History

School Social Worker

Boston Community Leadership Academy- McCormack
Boston, MA
09.2023 - 12.2024
  • Evaluate students' social, emotional, and behavioral needs through observations, interviews, and standardized tools
  • Offer individual or group counseling to students dealing with emotional, behavioral, or social challenges
  • Work with the IEP team, including teachers, parents, and other professionals, to develop and review Individualized Education Programs for students with disabilities
  • Offer counseling and crisis intervention to students facing personal difficulties, or experiencing trauma
  • Maintain accurate and confidential student records and documentation

Homeless Coordinator

Eliot Community Human Services
Boston, MA
06.2023 - 09.2024

•Advocate to ensure that client interactions with support services and interventions are as person centered/strength based/recovery oriented as possible
•Collaboratively develop and implement needs assessments and action plans with clients that improve their success in sustainable housing
•Maintain up to date, complete client records to bill for services, document progress/setbacks and collateral contacts, and additional assessments within the Eliot database eHana
•Provide daily updates to supervisors and directors assessing client’s clinical, safety, and stabilization needs
•Address ongoing clinical and/or systemic needs – with attention to potential risk factors
•Develop and implement safety response plan as needed

School Social Worker

Boston Renaissance Charter School
Boston, MA
12.2022 - 06.2023
  • Provide social work services to students, addressing their academic, behavioral, and emotional needs
  • Conduct assessments and develop individualized intervention plans for students experiencing social or emotional challenges
  • Collaborate with teachers, parents, and other professionals to create a supportive and inclusive learning environment
  • Offer counseling and crisis intervention to students facing personal difficulties or experiencing trauma
  • Facilitate group sessions and workshops on topics such as bullying prevention, self-esteem, and conflict resolution
  • Maintain accurate and confidential student records and documentation

Social Worker

Department of Children and Families
Roxbury, MA
09.2017 - 12.2021
  • Assess, evaluate, conduct initial and ongoing case management of children and family services and needs
  • Develop, review, update and ensure implementation of strength-based service plans for each child in care or custody including risk assessment, safety plans and goals
  • Complete all documentation in accordance with agency and regulatory requirements
  • Attending home and foster care visits; transporting children to health, social services or other agency-related appointments as required
  • Maintain ongoing communication with DCF staff and other constituencies; initiate court action when necessary
  • Empower families to make stable commitments to children by providing counseling and coordinating visits with biological parents and/or guardians and other relatives; develop a helping relationship and ensure needed support and services are provided
  • Attend weekly supervision, weekly staff meetings, in-service training, and team meetings
  • Maintain a high degree of professionalism in the community, with clients, schools, courts and with referring agencies seeking to build and sustain positive relationships

Selling Associate

Saks Fifth Avenue OFF 5th
Somerville, MA
11.2014 - 11.2020
  • Processing sales transactions using the POS register system and adhering to checkout standards
  • Achieving individual and store goals for sales and customer acquisition
  • Participating in ongoing maintenance of the selling floor and fitting rooms
  • Recommending and locating merchandise based on customer needs

Personal Care Assistant

Tempus Unlimited
Stoughton, MA
01.2012 - 12.2017
  • Assisting the consumer with Activities of Daily Living (ADLs)
  • Monitoring any new behavioral changes or symptoms
  • Ensuring proper intake of medications
  • Providing transportation to and from healthcare facilities

Management Trainee

Enterprise
South End, MA
01.2017 - 08.2017
  • Developing new business and maintaining current relationships
  • Proper sales techniques to problem solving and conflict management
  • Marketing to local business partners and building long-lasting relationships
  • Mentor, train, develop, manage and promote a staff of my own

Education

BA - Psychology, Public Health

University of Massachusetts
Lowell
07.2016

Skills

  • Case Management – Experience managing client cases from assessment to treatment, and discharge
  • Crisis Intervention – Skilled in responding to clients in immediate need, and de-escalating crisis situations
  • Confidentiality and HIPAA Compliance – Understanding client privacy rights and maintaining confidentiality in all professional dealings
  • Crisis Management – Skilled in de-escalating situations, and ensuring client safety and well-being
  • Microsoft Office (Advanced) – Proficient in Microsoft Word, Excel, PowerPoint, and Outlook for documentation, reporting, and data management

Certification

  • Association of Social Work Boards, Licensed Social Worker Associate (LSWA), 08/01/18
  • American Heart Association, CPR & First Aid Certified, 11/01/23

Timeline

School Social Worker

Boston Community Leadership Academy- McCormack
09.2023 - 12.2024

Homeless Coordinator

Eliot Community Human Services
06.2023 - 09.2024

School Social Worker

Boston Renaissance Charter School
12.2022 - 06.2023

Social Worker

Department of Children and Families
09.2017 - 12.2021

Management Trainee

Enterprise
01.2017 - 08.2017

Selling Associate

Saks Fifth Avenue OFF 5th
11.2014 - 11.2020

Personal Care Assistant

Tempus Unlimited
01.2012 - 12.2017

BA - Psychology, Public Health

University of Massachusetts
Amy Gomes