Amy Gonzalez
Hurst,TX
Summary
Results-oriented business development leader with a strong track record in project management and effective communication. At RF Installations LLC, optimized processes and guided teams to surpass strategic objectives. Expertise in database management and client relationship building has consistently improved operational efficiency and elevated customer satisfaction. Career ambitions include driving innovative strategies for sustainable growth.
Overview
17
17
years of professional experience
Work History
Business Development Administrator
RF Installations LLC
Grand Prairie, TX
11.2011 - Current
- Managed the sales pipeline and forecasted sales targets to ensure business objectives were met.
- Led cross-functional teams to drive project completion and ensure alignment with strategic goals.
- Assisted in developing pricing strategies based on market conditions.
- Optimized operational processes to improve efficiency and effectiveness in business development activities.
- Managed customer inquiries through phone calls, emails, or other communication channels.
- Assisted in the preparation of presentations, proposals, and contracts for prospective customers.
- Created process documents such as meeting agendas, action items lists, minutes.
- Provided administrative support for all phases of project life cycle from initiation through closure.
- Updated and maintained databases with current information.
- Worked effectively in team environments to make the workplace more productive.
Director
Marshall County Family Support Services
Madill, OK
02.2010 - 11.2011
- Created comprehensive reports outlining program goals, objectives, outcomes and impact on families served.
- Provided leadership, guidance and technical assistance to staff within the Family Services Department.
- Managed daily operations of the Family Services Department including budgeting, scheduling, program development and evaluation.
- Conducted research to identify opportunities for community outreach initiatives.
- Provided hands-on and proactive leadership to community services staff.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Business Office Clerk
Integris Hospital
Madill, OK
06.2008 - 11.2011
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Answered and directed phone calls to appropriate staff members.
- Maintained confidentiality of sensitive information and documents.
- Supported bookkeeping tasks such as invoicing and expense tracking.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Education
Master of Arts - Human Resources Development
East Central University
Ada, OK05-2011
Skills
- Project management
- Database management
- Effective communication
- Training and development
- Account servicing
- Territory and account management
- Business administration
Timeline
Business Development Administrator
RF Installations LLC
11.2011 - Current
Director
Marshall County Family Support Services
02.2010 - 11.2011
Business Office Clerk
Integris Hospital
06.2008 - 11.2011
Master of Arts - Human Resources Development
East Central University
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