Amy Gorman
Katy
Summary
Visionary and results-driven senior sales executive with over 15 years of experience leading high-performing B2B and B2C sales teams, managing multi-million-dollar revenues, and delivering strong year-over-year growth. Proven ability to scale business operations, develop innovative go-to-market strategies, and revitalize underperforming teams. Adept in driving cross-functional collaboration, leading national sales initiatives, and managing remote and in-person teams.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Director of Sales
United Site Services
11.2024 - Current
- Lead regional sales team currently operating at 111% to revenue targets, surpassing performance expectations.
- Directed a comprehensive change management initiative transitioning the sales model from territory-based to account-based structure over the past 6 months.
- Successfully managed team morale and continuity through the elimination of a peer Director of Sales role.
- Oversee area budget, ensuring strategic allocation of resources to maximize ROI and drive profitable growth.
- Provide precise revenue forecasts to support business planning and influence executive-level decision-making.
- Strengthen client relationships through targeted outreach and customer-first strategies that enhance satisfaction and retention.
- Partner with marketing, operations, and customer service to ensure cohesive customer experience and streamlined internal workflows.
Divisional Sales Manager
Pro-Vigil
01.2022 - 11.2024
- Lead national SaaS sales operations, managing a remote team of 15 across the U.S. with $2.7M+ net new revenue targets.
- Transformed team culture after high turnover (5 leadership changes in 2 years), achieving record stability and performance.
- Exceeded quotas in newly developed territories by 25%+ through strategic expansion initiatives.
- Built streamlined sales processes from prospecting to post-sale, improving win rates and sales cycle velocity.
- Acted as key liaison with executive leadership, enhancing strategic decision-making and implementation.
- Managed budgets strategically, allocating resources efficiently to maximize ROI on marketing efforts and other initiatives.
District Sales Manager – Business
ADT
01.2020 - 01.2022
- Delivered 30% YoY growth across unit sales, install revenue, and recurring monthly revenue.
- Recruited, rebuilt, and managed an outside B2B sales team of 12; all reps achieved or exceeded quota within 90 days.
- Redesigned Salesforce territories to optimize market penetration and lead generation.
- Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
District Sales Manager – Outside Sales
Lowe's
01.2018 - 01.2019
- Led B2C/B2B team of 16 reps generating $12M+ annually.
- Reversed sales downturn by implementing technical/value-based sales training, achieving 120% of annual target.
- Increased Net Promoter Score to 9.0+ through enhanced CRM utilization and customer experience initiatives.
- Increased sales revenue by developing and implementing effective sales strategies for the district.
- Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
Business Owner / Consultant
Vineyard Wine Cellars \ FashionMonger
01.2015 - 01.2018
- Designed and sold custom wine cellar solutions (Vinyard Wine Cellars) and led end-to-end project management.
- Founded and scaled a fashion retail business from the ground up, overseeing P&L, inventory, and marketing.
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Director of Customer Service
GUS Uniforms
01.2013 - 01.2015
- Directed 40+ employees across customer service and management roles; supported 27 additional staff.
- Increased customer base under active agreement by 20% and improved NPS scores by 10%+.
Education
Bachelor of Science -
University of Houston
Houston, TXSkills
- National & Regional Sales Leadership
- B2B / SaaS / Security Solutions
- Strategic Sales Planning & Forecasting
- Team Building & Leadership Development
- Salesforce & CRM Optimization
- New Business Development
- P&L, Budgeting & KPI Management
- Contract Negotiation & RFPs
- Customer Success & Retention
- Sales training and leadership
- Revenue growth
- Sales funnel management
Certification
- Miller Heiman Strategic Selling & LAMP Certified
- Profit & Loss Management | Sales Management | Executive Presentations
- Salesforce.com | Microsoft Suite | Google Suite
- Project Management | Contract Negotiation | Data Analysis
- Developing a Winning Team | Training Content Development
- Social Media & Marketing Strategy
Additional Information
- Languages: Spanish (Elementary)
Timeline
Director of Sales
United Site Services
11.2024 - Current
Divisional Sales Manager
Pro-Vigil
01.2022 - 11.2024
District Sales Manager – Business
ADT
01.2020 - 01.2022
District Sales Manager – Outside Sales
Lowe's
01.2018 - 01.2019
Business Owner / Consultant
Vineyard Wine Cellars \ FashionMonger
01.2015 - 01.2018
Director of Customer Service
GUS Uniforms
01.2013 - 01.2015
Bachelor of Science -
University of Houston
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